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ReliaMed

60 Reliamed Jobs Hiring Near You

ReliaMed

Location Supervisor

Madison Heights, MI · On-site

$55K - $65K/yr

Location Supervisor Brief description The Location Supervisor is responsible for overseeing the full scope of branch operations, including managing transaction cycles, controlling margins and ...

ReliaMed

SERVICE SUPPORT

Brooklyn Park, MN · On-site

$20/hr

Service Support - Brooklyn Park, MN The Service Support role is responsible for delivering exceptional customer service and administrative support, managing customer interactions, coordinating ...

Reliamed

Scheduler

Aurora, IL · On-site

$18 - $19/hr

Scheduler Brief description As a pivotal member of HME Operations, the Scheduler holds a vital position in orchestrating Durable Medical Equipment (DME) services, deliveries, and pickups. This role ...

ReliaMed

Location Supervisor (Raleigh, NC)

Raleigh, NC · On-site

$55K - $65K/yr

Location Supervisor The Location Supervisor is responsible for overseeing the full scope of branch operations, including managing transaction cycles, controlling margins and expenses, and ...

ReliaMed

Area Sales Manager

Franklin, TN · On-site

$100K - $125K/yr

Area Sales Manager Region is Ohio, Indiana, Michigan and North Carolina Brief Description The Area Sales Manager serves as the HME Area Sales Leader, responsible for developing and leading the HME ...

ReliaMed

Service Support

Aurora, IL · On-site

$19 - $21/hr

Service Support Company Overview Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide ...

ReliaMed

Assistive Technology Professional (ATP)

Austin, TX · On-site

$60K - $200K/yr

Assistive Technology Professional (ATP) Company Overview Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who ...

ReliaMed

Scheduler

Aurora, IL · On-site

$18 - $19/hr

Scheduler Brief description As a pivotal member of HME Operations, the Scheduler holds a vital position in orchestrating Durable Medical Equipment (DME) services, deliveries, and pickups. This role ...

ReliaMed

Service Support

Aurora, IL · On-site

$19 - $21/hr

Service Support Company Overview Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide ...

ReliaMed

Assistive Technology Professional (ATP)

Solon, OH · On-site

$60K - $200K/yr

Assistive Technology Professional (ATP) Company Overview Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who ...

ReliaMed

Regional Vice President

Franklin, TN · On-site

$175K - $218K/yr

Regional Vice President Location: East Coast Division - Fully Remote About Reliable Medical Reliable Medical is a national leader in complex rehab technology (CRT) and home medical equipment, known ...

ReliaMed

Scheduler

Aurora, IL · On-site

$18 - $19/hr

Scheduler Brief description As a pivotal member of HME Operations, the Scheduler holds a vital position in orchestrating Durable Medical Equipment (DME) services, deliveries, and pickups. This role ...

ReliaMed

Warehouse Manager

Aurora, IL · On-site

$60K - $65K/yr

Warehouse Manager Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to ...

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Infographic showing various job openings at Reliamed in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Location Supervisor

ReliaMed

Madison Heights, MI • On-site

$55K - $65K/yr

Full-time

Posted 15 days ago

Key responsibilities

  • Oversee branch operations by managing transaction cycles, margins, expenses, and revenue goals in alignment with financial objectives.

  • Directly supervise and manage staff schedules, performance, and training for technicians, warehouse personnel, and administrative support staff.

  • Carry out key administrative tasks including triaging referrals, verifying insurance plans, scheduling technician routes and evaluations, and managing patient accounts.

Job description

Location Supervisor
Brief description
The Location Supervisor is responsible for overseeing the full scope of branch operations, including managing transaction cycles, controlling margins and expenses, and contributing to revenue goals. In addition to supervisory duties, the Location Supervisor also carries a regular workload, handling key administrative tasks such as triaging referrals, verifying insurance plans, scheduling technician routes and ATP evaluations, and managing patient accounts. The Supervisor ensures that all aspects of sales, service, delivery, and customer relations are executed effectively and in alignment with company standards and compliance requirements. This role supports the branch's success and profitability by driving operational excellence and maintaining high performance across teams, while assisting with quality improvements. This is an in-office position in our Madison Heights, MI office and will also be responsibile for the Saginaw warehouse location.
Reports to/Supervision Received
  • Manager: Area Director of Operations
  • Director Supervisor: Area Director of Operations
  • Indirect Reporting Relationship: Region Vice President

Supervisory Responsibilities
  • Directly supervises a team that includes technicians, warehouse personnel, and administrative support staff.
  • Manage staff schedules, ensuring the branch is adequately staffed to meet operational needs.
  • Support training initiatives, providing feedback and coaching to branch personnel.
  • Collaborate with HR to address employee relations, staffing, and performance management.
  • Foster a productive and positive work environment for all staff.

Essential Functions
  • Oversee branch operations, managing transaction cycles, margins, expenses, and revenue goals, aligning with the organization's financial objectives.
  • Carry a regular administrative workload, including triaging referrals, verifying insurance plans, scheduling technician routes, and managing both the creation and accuracy of patient accounts.
  • Assist the sales team to enhance productivity and improve transaction cycles for optimal results.
  • Supervise and manage scheduling, performance, and direct supervision of service and delivery teams, ensuring efficient order fulfillment and client delivery.
  • Ensure customer service programs align with company standards, driving high client satisfaction.
  • Ensure branch compliance with all company policies, as well as federal, state, and local regulations.
  • Lead quality improvement initiatives within the branch, ensuring adherence to productivity and performance standards.
  • Track and report key performance metrics to the Area Director and RVP, highlighting branch performance and improvement areas.
  • Participate in final interviews for candidates and support the onboarding and training process to maintain staffing levels.
  • Handle client concerns and resolve issues to ensure ongoing customer satisfaction at the branch level.
  • Oversee the maintenance of branch facilities, vehicles, and other assets.
  • Manage branch sales and rental inventories, ensuring cost-effective inventory control.
  • Contribute to short- and long-term branch goals, operational procedures, and strategic plans.
  • Monitor branch programs and operations, making improvements to enhance overall performance.
  • Assist in developing annual budgets, ensuring branch financial direction aligns with company objectives.

Qualifications and requirements
  • Minimum 3 years of supervisory experience, ideally within the healthcare industry or related sector.
  • Strong operational and administrative background.
  • Proficiency in Microsoft Office Suite.
  • Basic understanding of P&L statements and financial profitability models.
  • Strong decision making, organizational, and time management skills.
  • Ability to communicate effectively with staff, customers, and external partners.
  • Knowledge of federal, state, and local compliance regulations.

Competencies
  • Ability to lead, motivate, and develop staff to achieve branch objectives.
  • Strong team building and conflict resolution skills.
  • Excellent verbal and written communication skills, with the ability to communicate across all levels of the organization.
  • Skilled in optimizing operations to maintain efficiency and ensure high-quality standards.
  • Solid understanding of financial performance metrics, including budgets and profitability.
  • Ability to analyze data and make informed decisions that benefit the branch's success.
  • Commitment to outstanding customer service.
  • Ability to resolve client concerns with professionalism and tact.
  • Proactive in identifying challenges and implementing solutions.
  • Ability to adapt to changes in business needs and operations.
  • Openness to continuous learning and development.

Physical Requirements
  • Ability to work in a fast-paced environment.
  • Occasionally required to lift objects weighing up to 25 pounds.
  • Frequent standing, walking, and sitting.
  • May be required to travel within the region as needed.

Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or older) or genetic information (including family medical history) is illegal and will not be tolerated. In addition, we will provide reasonable accommodations (changes to the way things are normally done at work) to applicants and employees who need them for medical or religious reasons, as required by law.
Pay Range: $55,000 - $65,000 per year

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