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60 jobs near Columbus, OH

Integrated Resources INC

Pharmacy Technician

Orlando, FL

$16.25 - $19.75/hr

Company Description Integrated Resources, Inc is a premier staffing firm recognized as one of the ... Monitors the pharmacy system Zero Doses Remaining queue, and contacts physicians to renew ...

Emergent Technologies Inc

Systems Engineer

Herndon, VA · On-site

Emergent Technologies Inc. POS - 384 Emergent Technologies Inc., a veteran-owned provider of secure ... Monitor, triage, and resolve issues from the technical ticket queue * Support ongoing operations ...

Sonsoft Inc

SOA Architect III

Jersey City, NJ · On-site

Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development ... Queue, email,..) Installation and setup of .NET batch runtime software on DISA Server Support DISA ...

Sonsoft Inc

SOA Architect III

New York, NY · On-site

Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development ... Queue, email,..) Installation and setup of .NET batch runtime software on DISA Server Support DISA ...

E-Solutions

Kafka Admin

Houston, TX · On-site

... Local Queue Managers and Remote Queue Managers Familiar with implementing Distribution ... E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for ...

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Customer Service Representative

Customer Service Representative

Paper Alternative Solutions Inc

Latham, NY • On-site

$16.50 - $17/hr

Full-time

Posted 6 days ago

Key responsibilities

  • Receive telephone calls and provide responses to callers.

  • Record all interactions in Microsoft Dynamics Customer Service module.

  • Advise supervisor of issues and problems.

Job description

Description:

Customer Service Representative

This is an in-office position.


Training class starts July 22nd! Apply today!


¿Eres fluido en español y inglés? Buscamos representantes bilingües de servicio al cliente.


Bilingual candidates and recent college grads are strongly encouraged to apply.


Rate of Pay:

$16.50-$17.00 per hour to start

$17.00-$17.50 per hour after 30 days

Work Schedules:

  • Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)
  • Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )
  • Occasional overtime may be required, including working optional Saturday for training purposes.

Job Summary: As a Call Center Representative placed by Paper Alternative Solutions Inc., you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment.


Company Description: Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.

Requirements:

Duties:· Receive telephone calls and provide responses to callers.· Identify situations that require further research and monitoring.· Record all interactions in Microsoft Dynamics Customer Service module.· Advise supervisor of issues and problems

Skills:· 6 months or more experience dealing with the public.· Excellent communication skills to understand and effectively respond to callers.· Analytical skills to rapidly review and interpret data.· Excellent keyboarding skills with PC and Windows operating system· Interpersonal skill to respond in a concise and courteous manner.

Work Schedules:

  • Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)
  • Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )
  • Occasional overtime may be required, including working optional Saturday for training purposes.

Operation Schedule: Operations run from 8am until 7pm Monday Through Friday. Note that if at 7pm if there are calls in queue employees must stay until the queue is at zero.

Benefits:

  • Paid sick leave is accrued starting on the first day of employment in compliance with New York State Paid Sick Leave law

Join Paper Alternative Solutions Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. Paper Alternative Solutions, Inc. is an equal opportunity employer, we value diversity and inclusion in the workplace.


Work Location: In person