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Quality Dairy
Quality Dairy

60 Quality Dairy Shift Manager Jobs Hiring Near You

Quality Dairy

Store Manager

Lansing, MI · On-site

Management, marketing courses (or equivalent) EXPERIENCE On-the-job experience in a Quality Dairy store as a Shift Manager or Manager Trainee with a demonstrated understanding of the duties and ...

Quality Dairy Company

Store Manager

Lansing, MI · On-site

$50K/yr

Management, marketing courses (or equivalent) EXPERIENCE On-the-job experience in a Quality Dairy store as a Shift Manager or Manager Trainee with a demonstrated understanding of the duties and ...

Quality Dairy

CSR-1st or (1st/2nd) Shift

Lansing, MI · On-site

$16.25 - $22/hr

... that combine high quality with integrity and to assist all internal and external customers to ... Management * Promote the use and benefits of the QD Card Cash Handling/Reporting and Register ...

Quality Dairy

CSR- 2nd Shift

Lansing, MI · On-site

$16.25 - $22/hr

... that combine high quality with integrity and to assist all internal and external customers to ... Management * Promote the use and benefits of the QD Card Cash Handling/Reporting and Register ...

Quality Dairy

CSR-3rd or (2nd/3rd) Shift

Lansing, MI

$16.25 - $22/hr

... that combine high quality with integrity and to assist all internal and external customers to ... Management * Promote the use and benefits of the QD Card Cash Handling/Reporting and Register ...

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Quality Dairy Jobs Information

Do workers at Quality Dairy get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Quality Dairy pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
89% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get paid time off at Quality Dairy?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Quality Dairy worry about hours?

Most people worry about getting enough hours.
78% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Quality Dairy workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it for Quality Dairy workers to change shifts?

Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Quality Dairy?

Most people find it hard to get time off.
71% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Do Quality Dairy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at Quality Dairy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Quality Dairy?

Most people find it hard to take sick days.
71% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Quality Dairy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Quality Dairy get to take their breaks without interruption?

Most people have their breaks interrupted.
78% of people report that their breaks get interrupted.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Quality Dairy?

Most people feel stressed here.
88% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Quality Dairy enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Quality Dairy recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Quality Dairy?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Quality Dairy?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people think Quality Dairy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers feel well informed about how Quality Dairy is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

What other companies are hiring for Shift Manager jobs?

What are the most popular jobs at Quality Dairy?

What are the most popular categories at Quality Dairy?

Infographic showing various Shift Manager job openings at Quality Dairy in the United States as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Physical job distribution.

Shift Manager #24, 6400 W. St. Joe

Quality Dairy Company

Lansing, MI • On-site

$16/hr

Full-time

Re-posted 2 days ago

Quality Dairy rating

3.6

Company rating: 3.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description
  • This is a Full Time Position
  • Open Availability is required
  • Full Benefits 1st of the month following 60 days of employment
  • A minimum of 6 months previous Retail Management experience Required

Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to improve sales, oversee all site operations to maximize profits, to exceed expectations providing service and products that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary:
Act as the Store Manager in his/her absence. Oversee work of shift personnel as assigned. Maximize customer satisfaction, sales and profit.
Job Responsibilities:
Maximize Customer Satisfaction and Sales Improvement by delivering Customer Service +1
  • Provide quick, friendly service, with a welcoming smile
  • Ensure staff is customer service focused
  • Organize time of self and others to ensure Customer Service Plus One
  • Suggest additional and promotional items /suggestive selling
  • Create a pleasant and positive work environment
  • Handle customer's questions, complaints and concerns quickly and appropriately

Oversee the Work of Shift Personnel
  • Treat Associates fairly and consistently
  • Orient, train and develop new Associates and retrain existing Associates, to improve individual and store performance
  • Prioritize duties, manage time of self and shift personnel Oversee store cleanliness and conditions, inside and out by performing continuous store
  • Ensure alcohol, tobacco, lotto and instant lottery sales are appropriately handled
  • Ensure shift coverage, making special arrangements if necessary
  • Communicate shift activities or concerns to Store Manager and fellow Shift Managers
  • Maintain displays and product presentation; suggest merchandising improvements
  • Willing to work flexible hours when needed

General Duties and Operations
  • Enter orders/variances in system accurately and assist with build to's
  • Perform stocking, cleaning, and cashier duties as needed on the shift
  • Follow policy on cash handling/reporting
  • Perform shift and daily opening/closing activities
  • Perform Vendor check-in procedures

Safety and Security
  • Ensure internal and external store areas are kept free of safety hazards
  • Ensure security monitoring is running and operating properly
  • Correct and report any safety or security violations, concerns,
  • Follow food safety guidelines
  • Responsible for ensuring all staff are following food and safety regulations

Personal Conduct
  • Model outstanding behaviors for others on their shifts
  • Follow through on assigned tasks, demonstrate urgency in task completion
  • Maintain confidentiality of store personnel and operation
  • Follow and enforce all policies: dress code, attendance,

Essential Skills, Abilities and Physical Demands:
  • Ability to communicate effectively orally and in writing with customers and Associates
  • Ability to work without close supervision
  • Ability to work with and through other people
  • Judgment and decision making to handle questions or problems relating to people, equipment, products, etc.
  • Ability to read, follow and implement policies, procedures and programs
  • Awareness of merchandising, safety/security and personnel issues which need attention
  • Ability to adapt to changing circumstances, personalities and shifts
  • Work flexible hours, mostly afternoon, evening or midnight shifts
  • Perform accurate data entry of sales transactions using a touch screen monitor
  • Ability to handle cash transactions and return proper change
  • Ability to read fine print and decipher details in checking ID for age restricted sales
  • Handle multiple priorities quickly and effectively
  • Standing without sitting for 6-10 hour shifts (sitting only for a break of up to 20 minutes)
  • Stooping/kneeling to floor level, climbing, bending and stretching above chest level
  • Lifting/moving up to 25 pounds on a regular basis
  • Lift and organize cases of milk and other containers weighing up to 50 pounds one or more times per shift
  • Repetitive arm/wrist movement in scanning items and dipping ice cream
  • Working in temperature extremes for extended periods (cooler approximately 40°, shoveling snow, cleaning in winter and summer)
  • Bend and scoop hard ice cream from bulk containers for preparation of cones
  • Become crossed trained in all attributes of the business
  • Oversee the operations of the laundry mats, gas operations, and warmers/kitchens if applicable.

Education/Experience Requirements:
  • High School Diploma or equivalent
  • Minimum of 90 days as Quality Dairy Customer Service Representative or six (6) months prior management experience
  • Completion of Customer Service Representative Training
  • Completion of Shift Manager Development and Certification Program
  • Willing to become serv safe certified if their location requires it.

This Job Description in no way states or implies that these are the only duties to be performed. Associates will be required to follow any other instructions and to perform any other duties as requested by the supervisor.
Requirements
Open availability required
Must pass criminal background check
Must pass drug screen (excluding THC)

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