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11 Prosum Desktop Support Jobs Hiring Near You

Prosum Inc.

Desktop Support Technician I

Los Angeles, CA · On-site

$24 - $28/hr

Desktop Support Technician I Pay Range: $24-$28 per hour Position Summary The Desktop Support Technician I provides technical support to end users and is responsible for diagnosing, troubleshooting ...

Prosum

Tier 2 Support Engineer

El Segundo, CA · On-site

Disciplined to follow Prosum and client procedures * Consistently adhere to Prosum policies and ... Familiar with standard desktop and server application and backup software * Ability to escalate ...

Prosum

Systems Architect/Engineer

El Segundo, CA · On-site

$258K/yr

Prosum has over 300 employees and consultants and is headquartered in Los Angeles, CA with offices ... Experience with Dell hardware (servers, desktops and laptops) * Red Hat Linux server deployment ...

Prosum

Advanced Threat Research Engineer

Broomfield, CO · On-site

Prosum has over 300 employees and consultants and is headquartered in Los Angeles, CA with offices ... Windows Security Model - user/groups, SACL/DACL, Tokens, Desktops, etc; Virtualization; Hooking ...

Prosum

Manager of Helpdesk

San Mateo, CA · On-site

This position requires extensive interaction with our helpdesk / desktop support team on a daily basis which includes 24/7 support; including scheduling, shift coverage and paid time off requests ...

Prosum Inc.

IT Support Technician

Calabasas, CA · On-site

$23 - $31.50/hr

IT Support TechnicianPay Range: $29/hourJob Summary An organization in the hospitality and ... Desktop and laptop systems * Networking equipment * Wireless access points * Printers and ...

Prosum

Sr. Systems Engineer

El Segundo, CA · On-site

$111K - $152K/yr

... direct support or guidance. This position will require heavy international travel so a valid ... Experience with Dell hardware (servers, desktops and laptops) * Red Hat Linux server deployment ...

Prosum Inc.

Sr. IT Administrator

Santa Clara, CA · On-site

$100K - $120K/yr

Support other department-specific software and hardware as necessary. * ASSET MANAGEMENT * Tag and track all laptops, desktops, mobile phones, and other IT-related equipment. * Provide pictures and a ...

Prosum Inc.

Senior Systems Engineer (Denver)

Denver, CO · On-site

$100K - $110K/yr

Support servers, networks, desktops, laptops both onsite and remote. * Design, implement and manage new installations and migrations. * Manage system and/or network issues to resolution in an ...

Prosum Inc.

Senior Systems Engineer

Dallas, TX · On-site

$100K - $110K/yr

Support servers, networks, desktops, laptops, both onsite and remote . * Design, implement and manage new installations and migrations. * Professionally and quickly manage system and/or network ...

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What makes Prosum an attractive place to work?

Prosum is a forward-thinking company that has established itself as a leader in its industry, known for its commitment to innovation and customer-centric approach. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees are encouraged to share ideas and work together to drive progress. By joining Prosum, individuals can expect opportunities for professional growth, skill development, and meaningful contributions to the company's mission, making it an attractive destination for those seeking a challenging and rewarding career.

What are the most popular job types at Prosum?

    What are the most popular jobs at Prosum?

    What are the most popular categories at Prosum?

    Infographic showing various Desktop Support job openings at Prosum in the United States as of August 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 100% Physical job distribution.

    Desktop Support Technician I

    Prosum Inc.

    Los Angeles, CA • On-site

    $24 - $28/hr

    Contractor

    Posted 18 days ago

    Job description

    Job Description
    Desktop Support Technician I
    Pay Range: $24-$28 per hour
    Position Summary
    The Desktop Support Technician I provides technical support to end users and is responsible for diagnosing, troubleshooting, maintaining, and repairing desktop hardware, software, peripherals, and related technology.
    This role supports users both onsite and remotely and assists with workstation deployments, equipment moves, network connectivity, printer installation, and other IT support activities. The ideal candidate has strong customer service skills, a practical approach to troubleshooting, and the ability to work effectively in a fast-paced enterprise environment.
    Key Responsibilities
    • Provide technical support and troubleshooting assistance to end users for desktop hardware, software, peripherals, and other technology-related issues.
    • Image and deploy PCs, laptops, and Macs using enterprise management and imaging tools such as SCCM and Casper.
    • Analyze, maintain, troubleshoot, and repair desktop and laptop hardware, software, and peripherals.
    • Install and configure printers and other workstation peripherals.
    • Activate network ports and perform desktop patching in telecommunications/IDF areas.
    • Provide support to remote users and remote locations, including assistance with departmental and user moves.
    • Assist with the installation, repair, and maintenance of workstations across multiple locations.
    • Diagnose and escalate technical issues when appropriate to ensure timely resolution.
    • Communicate customer service issues and technical concerns to management as needed.
    • Identify opportunities to improve IT support processes and recommend solutions to the Client Services team.
    • Prepare defective hardware and parts for shipment to manufacturers.
    • Maintain records and inventory of spare equipment and replacement parts.
    • Participate in vendor training and technical workshops to maintain proficiency with workstation and peripheral equipment.
    • Participate in an on-call support rotation as required.
    • Perform other duties as assigned.
    Required QualificationsEducation
    • High school diploma or equivalent required.
    • Associate's degree in Information Technology, Computer Science, or a related field preferred.
    Experience
    • At least 6 months of IT experience, with up to 2 years of experience preferred.
    • Previous desktop support experience preferred.
    • Familiarity with enterprise IT environments and end-user support.
    Technical Exposure
    Experience with or exposure to the following is preferred:
    • SCCM
    • Casper
    • Cerner or similar enterprise healthcare applications
    • FootPrints or similar IT service management/ticketing systems
    • Kronos or similar workforce management systems
    • Desktop and laptop hardware troubleshooting
    • Printer and peripheral installation
    • Network connectivity and basic network troubleshooting
    Skills and Competencies
    • Strong troubleshooting and problem-solving abilities.
    • Excellent customer service and communication skills.
    • Ability to prioritize and manage multiple support requests.
    • Ability to work independently as well as collaboratively with an IT support team.
    • Strong attention to detail and documentation skills.
    • Ability to communicate technical information clearly to non-technical users.
    • Willingness to learn new technologies and participate in ongoing training.
    • Ability to work across multiple locations and respond to onsite and remote support needs.
    • Ability to participate in on-call support as required.
    Work Environment
    This position may require working across multiple office, clinical, or operational locations and providing support to both onsite and remote users. The role may involve handling computer equipment, traveling between work areas, and responding to urgent technical support needs.
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