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Job SummaryTheMedical Assistant has the primary responsibility to perform administrative and clinical procedures to ensure all patients seen at the Stephen Klein Wellness Center receive high quality, efficient care.

Essential Duties and Responsibilities

The Medical Assistant is a key member of the primary care team and instrumental to its success. The primary care team includes the patient, his or her family or support system, and the patient's personal clinician (attending physician, resident physician, or physician assistant, nurse). The primary care team may also include, if warranted, a pharmacist, mental health and/or substance abuse counselor, and/or peer specialist. The Medical Assistant is a multi-skilled member of the health care team who performs administrative and clinical procedures under the supervision of licensed health care providers. The Medical Assistant clinically assesses and triages walk-in patients or in-coming "sick" calls from patients per the Stephen Klein Wellness Center triage protocol.Essential functions and competencies are as follows:

• Determine the preferred mode of communication withpatient

• Demonstrate skills required to provide care to patients.

• Assess needs of the patient, providing proper care to meet those needs.

• Work effectively within a multi-disciplinary team including providers, nurses, Behavioral Health Consultants,and Community Health Workers

Perform various clinical procedures as required including but not limited to:

• Maintain clean and neat examinationrooms

• Prepare and maintain supplies and equipment for treatments, includingsterilization

• Prepare exam and treatment rooms with necessary equipment andinstruments

• Show patients to examination rooms and prepare them for examination andtreatment

• Interview patients to obtain medical information and take vitalsigns

• Record patients' medical history, vital statistics and information such as test results in medical records.

• Ensure all appropriate preventive care is documented in the chart and ordered if due as perprotocol

• Performvisualscreening

• Carry out aseptic techniques and follow universal precautions and proper OSHAstandards

• Provide patient counseling services and patient education consistent with directions of the supervisingphysician

• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.

• Prepare and administer medications and vaccinations as directed by aPhysician,Nurse,Nurse Practitioner,or PhysicianAssistant

• Assist in application of dressings andbandages

• Assist in callingin prescriptions to thepharmacy

Performs various administrative tasks as required including but not limited to:

• Document and Input all required data into EMR and other relevantdatabases

• Refill prescription medications for patients as per protocol

• Retrieve patient voicemail messages from prescription refillline andprovider phoneline

• Retrieve and send clinicalfaxes

• Review provider worklists for lab and imaging results and address as perprotocol

• Call patients/send letters as directed by the nurse or provider to communicate basic medical information andresults

• Obtain records of care gaps, recent hospitalizations, emergency visits from hospitals and other healthcare facilities to support the care team and facilitate appropriate followup

• Assist with scheduling of appointments, tests andtreatments

• Sorting/Handling mail

• Medical Records filing/scanning/record-keeping

• Assist with submitting medical claim forms patient billing andbookkeeping

• Participate in primary care team meetings for case review, quality and discussion of evidence-based chronic disease management, integrated care best practices,etc

• Participate in Quality and Risk Management Committee as designated.

• Develop and maintain activities to achieve Patient Centered Medical Home as required.

• Performs otheradministrativeduties asassigned

Minimum Qualifications

CERTIFICATE/LICENSE-

• Graduation from a Medical Assisting training program.

• Certified Medical Assistant.

• A high school diploma or GED.

• Proficiency in Microsoft Office, Excel, internet.

Preferred Qualifications

• CPRand First Aidcertification preferred.

• At least one year of experience as Medical Assistant.

Project HOME is an Equal Opportunity Employer