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Do workers at Prime Storage get paid breaks?

No. Most people don’t get paid breaks.
88% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Prime Storage pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

At Prime Storage, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Prime Storage affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and January 2026.

Do people get paid time off at Prime Storage?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers at Prime Storage worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

Do Prime Storage workers get to choose the shifts they work?

Most people get to choose which shifts they work.
100% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Prime Storage?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Prime Storage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at Prime Storage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Prime Storage?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Prime Storage feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Prime Storage get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Prime Storage?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Prime Storage enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Prime Storage recommend working with their team?

Not many people recommend working with their team.
89% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Prime Storage?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Prime Storage?

Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Prime Storage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Prime Storage is doing?

Most people don’t feel well informed about how the company is doing.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for General Manager jobs?

What are the most popular jobs at Prime Storage?

What are the most popular categories at Prime Storage?

Infographic showing various General Manager job openings at Prime Storage in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

General Manager (Retail/Storage) - MA14

Prime Storage Group

Somerville, MA • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Prime Storage rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

8th of 29 rated removal and storage companies

Job description

Overview
Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes.
With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including Prime Storage Fund III, the largest self-storage dedicated fund ever raised.
Headquartered in Saratoga Springs, NY, Prime Group employs 700+ professionals and maintains a regional office in Jupiter, FL and Manhattan, NY along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. The firm's 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.
Prime Group's performance is rooted in a culture of respect, teamwork, ethical business practices, accountability, and persistence. The firm places significant value on the relationships it has built with customers, employees, investors, and stakeholders. PitchBook has recognized Prime Group as one of the top 10 real estate value-add fund managers in its 2023 Global Manager Performance Score League Tables.
Position Overview
Join us as a General Manager at Prime Storage Group, where you'll lead the daily operations of our self-storage facilities! From renting units and trucks to selling merchandise, you'll thrive in a dynamic role full of customer interactions and property maintenance. As an energetic and professional team player, you'll build exceptional customer relationships, elevate your sales and service skills, and ensure our properties are well-maintained and secure.
Responsibilities
  • Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
  • Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
  • Manage daily operations, including collections, deposits, and customer calls
  • Show and rent units by understanding tenant needs and offering the best storage solutions
  • Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
  • Assist with auction preparations, handling tenant communications with compassion
  • Maintain the facility's "curb appeal" by ensuring it is clean, safe, and secure, and performing minor maintenance
  • Other duties as assigned

Qualifications
  • 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor's degree).
  • High School diploma or GED required
  • Excellent interpersonal and communication skills, both in person and over the phone
  • Ability to work effectively both independently and as part of a team
  • Must be technically savvy with the ability to learn new applications and Point of Sale systems
  • Proficiency in Microsoft products such as Outlook is required
  • Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
  • Must be able to lift 50lbs
  • Possession of a valid driver's license, insurance, and reliable transportation
  • Availability for travel and flexibility to work at various locations
    • Must be able to travel and work at:
      • 9 Linehurst Rd., Malden, MA 02148
      • 1641 Hyde Park Ave., Hyde Park, MA 02136
      • 100 Southampton St., Boston, MA 02118
      • 33 Traveler St., Boston, MA 02118
      • 45 Congress St. Suite 4170, Salem, MA 01970
      • 130 Sohier Rd., Beverly, MA 01915
      • 18 Sargent St., Gloucester, MA 01930

Benefits
  • A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays
  • Competitive pay and bonus opportunities
  • Health, dental, life, vision, short-term disability and long-term disability insurance
  • A 401(k) program with a company "matching" policy
  • Paid time off and paid holidays
  • Career advancement opportunities

EQUAL OPPORTUNITY EMPLOYER STATEMENT
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
#LI-OnSite
Pay Range
USD $24.00 - USD $26.00 /Hr.

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