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Job Purpose 

The Shift Lead is more than a team member—they are the guides on our guests’ wellness journeys. They lead by example, creating vibrant in-store experiences, driving results through confident selling, and fostering a community of warmth, care, and connection. Whether they’re preparing a Freeze, sampling juices, or mentoring a new team member, you bring our mission to life with every shift. 

Essential Functions

Guest Experience & Sales 

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
• Drive sales by actively recommending products and enrolling new members in our loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure your store reaches 100%.

Team Support 

• Support and guide fellow team members throughout the shift.
• Help onboard and train new team members by modeling Pressed standards.
• Model a safe, inclusive, and respectful environment for all.

Daily Store Operations 

• Prepare, serve, and package products—including wellness bowls, Freeze, and juice orders.
• Fulfill in-store and third-party delivery orders.
• Maintain store cleanliness and organization, including storage areas and in-store restrooms.
• Cut fruit, clean equipment, and uphold food safety standards.
• Open and close the store as scheduled and complete daily checklists (Zenput, etc.).

Inventory & Admin 

• Assist with inventory organization and restocking.
• Share guest feedback and operational insights with the General Manager.
• Ensure compliance with all company policies and procedures.