Help Desk Support Engineer
Doral, FL · On-site
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to ... Experience with IT help desk ticketing systems, remote desktop support, and incident response is ...
20 Prescient Edge Desktop Support Jobs Hiring Near You
Help Desk Support Engineer
Doral, FL · On-site
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to ... Experience with IT help desk ticketing systems, remote desktop support, and incident response is ...
Help Desk Representative
Doral, FL · On-site
$16.75 - $21.50/hr
... None Prescient Edge is seeking a Help Desk Representative to support a Federal Government client ... Strong skills in incident resolution, remote desktop support, and end user assistance are required.
Help Desk Representative
Doral, FL · On-site
$16.75 - $21.50/hr
... None Prescient Edge is seeking a Help Desk Representative to support a Federal Government client ... Strong skills in incident resolution, remote desktop support, and end user assistance are required.
Prescient Edge is seeking a Site Lead - Undersea Systems to support a Federal government client. Benefits At Prescient Edge, we believe that acting with integrity and serving our employees is the key ...
Prescient Edge is seeking a Site Lead - Undersea Systems to support a Federal government client. Benefits At Prescient Edge, we believe that acting with integrity and serving our employees is the key ...
Contract Support Analyst
Mclean, VA · On-site
$70K - $80K/yr
Job Title Contract Support Analyst Location McLean, VA 22102 US (Primary) Category Operations Job ... At Prescient Edge, we believe that acting with integrity and serving our employees is the key to ...
Contract Support Analyst
Mclean, VA · On-site
$70K - $80K/yr
Job Title Contract Support Analyst Location McLean, VA 22102 US (Primary) Category Operations Job ... At Prescient Edge, we believe that acting with integrity and serving our employees is the key to ...
Prescient Edge is seeking a Help Desk Lead to support a Federal Government client. Please note that ... Modern Desktop Administrator Associate, or CompTIA A+. Security clearance: * Active TS/SCI ...
Prescient Edge is seeking a Help Desk Lead to support a Federal Government client. Please note that ... Modern Desktop Administrator Associate, or CompTIA A+. Security clearance: * Active TS/SCI ...
Program Management Support
Panama City Beach, FL · On-site
$37K - $43K/yr
At Prescient Edge , we believe that acting with integrity and serving our employees is the key to ... Navy programs supporting research, development, testing, evaluation, and operational activities.
Program Management Support
Panama City Beach, FL · On-site
$37K - $43K/yr
At Prescient Edge , we believe that acting with integrity and serving our employees is the key to ... Navy programs supporting research, development, testing, evaluation, and operational activities.
Help Desk Lead
Doral, FL · On-site
... Clearance Required TS/SCI Prescient Edge is seeking a Help Desk Lead to support a Federal ... Modern Desktop Administrator Associate, or CompTIA A+. Security clearance: * Active TS/SCI ...
Help Desk Lead
Doral, FL · On-site
... Clearance Required TS/SCI Prescient Edge is seeking a Help Desk Lead to support a Federal ... Modern Desktop Administrator Associate, or CompTIA A+. Security clearance: * Active TS/SCI ...
... Prescient Edge is seeking a Site Lead - Undersea Systems to support a Federal government client. Benefits At Prescient Edge, we believe that acting with integrity and serving our employees is the key ...
... Prescient Edge is seeking a Site Lead - Undersea Systems to support a Federal government client. Benefits At Prescient Edge, we believe that acting with integrity and serving our employees is the key ...
Program Management Support with Security Clearance
Panama City Beach, FL · On-site
$37K - $43K/yr
Prescient Edge is seeking a Program Management Support to support a federal government client. Benefits: At Prescient Edge, we believe that acting with integrity and serving our employees is the key ...
Program Management Support with Security Clearance
Panama City Beach, FL · On-site
$37K - $43K/yr
Prescient Edge is seeking a Program Management Support to support a federal government client. Benefits: At Prescient Edge, we believe that acting with integrity and serving our employees is the key ...
Geospatial Solutions Architect
Doral, FL · On-site
$60.25 - $79.50/hr
... None Prescient Edge is seeking a Geospatial Solutions Architect to support a Federal Government ... Desirable but not required certifications include ESRI ArcGIS Desktop Associate or GISP ...
Geospatial Solutions Architect
Doral, FL · On-site
$60.25 - $79.50/hr
... None Prescient Edge is seeking a Geospatial Solutions Architect to support a Federal Government ... Desirable but not required certifications include ESRI ArcGIS Desktop Associate or GISP ...
HUMINT Operations Support Technician
Washington, DC · On-site
$38K - $52K/yr
At Prescient Edge , we believe that acting with integrity and serving our employees is the key to ... Support senior leadership with data and information to address inquiries and provide updates ...
HUMINT Operations Support Technician
Washington, DC · On-site
$38K - $52K/yr
At Prescient Edge , we believe that acting with integrity and serving our employees is the key to ... Support senior leadership with data and information to address inquiries and provide updates ...
HUMINT Operations Support Technician with Security Clearance
Washington, DC · On-site
$38K - $52K/yr
Prescient Edge is seeking a HUMINT Operations Support Technician to support a Federal Government client. Please note that the availability of this position is contingent upon contract award. HUMINT ...
HUMINT Operations Support Technician with Security Clearance
Washington, DC · On-site
$38K - $52K/yr
Prescient Edge is seeking a HUMINT Operations Support Technician to support a Federal Government client. Please note that the availability of this position is contingent upon contract award. HUMINT ...
Senior Geospatial Analyst
Augusta, GA · On-site
$81K - $108K/yr
... with CI Polygraph Prescient Edge is seeking a Sr. Geospatial Analyst to support a Federal ... Expert knowledge of industry standard location analysis desktop and server applications such as ...
Senior Geospatial Analyst
Augusta, GA · On-site
$81K - $108K/yr
... with CI Polygraph Prescient Edge is seeking a Sr. Geospatial Analyst to support a Federal ... Expert knowledge of industry standard location analysis desktop and server applications such as ...
Mid. Collection Management and Dissemination (CM&D) Support (Col with Security Clearance
Fort George G Meade, MD · On-site
Prescient Edge is seeking a Mid. Collection Management and Dissemination (CM&D) Support (Collection Manager) to support a Federal Government client. Please note that the availability of this position ...
Mid. Collection Management and Dissemination (CM&D) Support (Col with Security Clearance
Fort George G Meade, MD · On-site
Prescient Edge is seeking a Mid. Collection Management and Dissemination (CM&D) Support (Collection Manager) to support a Federal Government client. Please note that the availability of this position ...
SME- Geospatial Analyst
Augusta, GA · On-site
... with CI Polygraph Prescient Edge is seeking a SME- Geospatial Analyst to support a Federal ... Expert knowledge of industry standard location analysis desktop and server applications such as ...
SME- Geospatial Analyst
Augusta, GA · On-site
... with CI Polygraph Prescient Edge is seeking a SME- Geospatial Analyst to support a Federal ... Expert knowledge of industry standard location analysis desktop and server applications such as ...
Prescient Edge is looking for an Unmanned Program Analyst Support to: Responsibilities: * Unmanned Systems Operations Analyst with expertise in military operations and an understanding of Unmanned ...
Prescient Edge is looking for an Unmanned Program Analyst Support to: Responsibilities: * Unmanned Systems Operations Analyst with expertise in military operations and an understanding of Unmanned ...
Sr. Force Protection and Terrorism Threat Analysis Support (All with Security Clearance
Mooresville, AL · On-site
$87K - $113K/yr
Prescient Edge is seeking a Sr. Force Protection and Terrorism Threat Analysis Support (All Source Analyst) to support a Federal Government client. Please note that the availability of this position ...
Sr. Force Protection and Terrorism Threat Analysis Support (All with Security Clearance
Mooresville, AL · On-site
$87K - $113K/yr
Prescient Edge is seeking a Sr. Force Protection and Terrorism Threat Analysis Support (All Source Analyst) to support a Federal Government client. Please note that the availability of this position ...
Sr. Technical Editing Support- (Technical Editor) with Security Clearance
Fort George G Meade, MD · On-site
Prescient Edge is seeking a Sr. Technical Editing Support- (Technical Editor) to support a ... Two years of experience using Desktop Publishing, basic graphics techniques, Adobe Acrobat and ...
Sr. Technical Editing Support- (Technical Editor) with Security Clearance
Fort George G Meade, MD · On-site
Prescient Edge is seeking a Sr. Technical Editing Support- (Technical Editor) to support a ... Two years of experience using Desktop Publishing, basic graphics techniques, Adobe Acrobat and ...
Sr. Force Protection and Terrorism Threat Analysis Support (All with Security Clearance
Fort George G Meade, MD · On-site
$106K - $139K/yr
Prescient Edge is seeking a Sr. Force Protection and Terrorism Threat Analysis Support (All Source Analyst) to support a Federal Government client. Please note that the availability of this position ...
Sr. Force Protection and Terrorism Threat Analysis Support (All with Security Clearance
Fort George G Meade, MD · On-site
$106K - $139K/yr
Prescient Edge is seeking a Sr. Force Protection and Terrorism Threat Analysis Support (All Source Analyst) to support a Federal Government client. Please note that the availability of this position ...
Job Title Mid CI Specialist (Agent Support) Location Washington, DC 20032 US (Primary) Category ... At Prescient Edge, we believe that acting with integrity and serving our employees is the key to ...
Job Title Mid CI Specialist (Agent Support) Location Washington, DC 20032 US (Primary) Category ... At Prescient Edge, we believe that acting with integrity and serving our employees is the key to ...
Prescient Edge Jobs Information
What is it like to work at Prescient Edge?
Prescient Edge appears to be a data-driven organization that prioritizes innovation and collaboration, fostering a culture of continuous learning and improvement.
The company's team structure is designed to facilitate open communication and knowledge sharing, with a flat hierarchy that encourages cross-functional collaboration and flexibility in work arrangements. Prescient Edge's mission is focused on leveraging advanced technologies to drive business growth and decision-making.
Working at Prescient Edge may appeal to candidates who are passionate about data science, artificial intelligence, and technology, as the company offers opportunities to work on cutting-edge projects and contribute to the development of innovative solutions.
The company's team structure is designed to facilitate open communication and knowledge sharing, with a flat hierarchy that encourages cross-functional collaboration and flexibility in work arrangements. Prescient Edge's mission is focused on leveraging advanced technologies to drive business growth and decision-making.
Working at Prescient Edge may appeal to candidates who are passionate about data science, artificial intelligence, and technology, as the company offers opportunities to work on cutting-edge projects and contribute to the development of innovative solutions.
What makes Prescient Edge an attractive place to work?
Prescient Edge is a leading provider of AI-powered predictive analytics solutions, recognized for its innovative approach to data-driven decision-making in various industries. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and knowledge-sharing among team members, with a focus on delivering high-quality solutions and exceptional customer experiences. By joining Prescient Edge, professionals can contribute to shaping the future of predictive analytics, develop their skills in cutting-edge technologies, and be part of a forward-thinking organization that values innovation, teamwork, and professional growth.
What are the most popular job types at Prescient Edge?
What are the most popular jobs at Prescient Edge?
What are the most popular categories at Prescient Edge?
Full-time
Medical, Dental, Vision, Retirement
Re-posted yesterday
Job description
Job Title
Help Desk Support Engineer
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Associate Degree
Travel
Security Clearance Required
None
Job Description
Prescient Edge is seeking a Help Desk Support Engineer to support a federal government client.
Please note that the availability of this position is contingent upon.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
Description:
Job Requirements
Experience:
Education:
Security clearance:
Location:
Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
Help Desk Support Engineer
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Associate Degree
Travel
Security Clearance Required
None
Job Description
Prescient Edge is seeking a Help Desk Support Engineer to support a federal government client.
Please note that the availability of this position is contingent upon.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
- A competitive salary with performance bonus opportunities.
- Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
- A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
- A positive work environment where employees are respected, supported, and engaged.
Description:
- Provide technical support and training for end-users of JIRA and GitLab, ensuring efficient system adoption and issue resolution.
- Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating automated notifications and escalation procedures within JIRA.
- Submit the Quarterly Ticketing & Version Control Optimization Review, assessing ticket resolution performance, workflow inefficiencies, and recommended process improvements.
Job Requirements
Experience:
- Possess the knowledge and capability to provide technical support for JIRA, GitLab, and other IT management tools, ensuring users receive prompt issue resolution and training. Personnel must be proficient in troubleshooting software issues, managing user access, and supporting cloud-based IT applications.
- Strong customer service and documentation skills are required.
- Personnel must have demonstrated experience in resolving user access issues, troubleshooting software functionality, and providing technical training.
- Experience with IT help desk ticketing systems, remote desktop support, and incident response is required.
Education:
- An Associate's degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support.
- Desirable but not required certifications include CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate.
Security clearance:
- Must be a US citizen and able to obtain a clearance
Location:
- Doral, Florida. (USSOUTHCOM Headquarters)
Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
About Prescient Edge
Sourced by ZipRecruiter
Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.
Industry
Guided missile and space vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US
Year founded
2008