Onboarding Operator
Chicago, IL · On-site
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Role overview: As Onboarding ...
60 Planet Software Jobs Hiring Near You
Onboarding Operator
Chicago, IL · On-site
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Role overview: As Onboarding ...
Operate technical EO workflows hands-on, utilizing GIS software, APIs, and scripting to extract the best data narratives directly from Planet's platform. * Collaborate closely with Product ...
Operate technical EO workflows hands-on, utilizing GIS software, APIs, and scripting to extract the best data narratives directly from Planet's platform. * Collaborate closely with Product ...
You will work very cross-functional with Sales, Marketing, Science, Software Engineering, Legal, and other teams at Planet. At its core, this role requires strong product leadership including ...
You will work very cross-functional with Sales, Marketing, Science, Software Engineering, Legal, and other teams at Planet. At its core, this role requires strong product leadership including ...
... software solutions. Application Deadline: August 17, 2026 by 11:59pm (Pacific Central Time) Benefits While Working at Planet: These offerings are dependent on employment type and geographical ...
... software solutions. Application Deadline: August 17, 2026 by 11:59pm (Pacific Central Time) Benefits While Working at Planet: These offerings are dependent on employment type and geographical ...
Talent Sourcer
San Francisco, CA · On-site
... Software Engineering, Commercial, and Corporate functions to identify, engage, and convert the passive talent who will help shape what Planet builds next. This role is for a deeply experienced ...
Talent Sourcer
San Francisco, CA · On-site
... Software Engineering, Commercial, and Corporate functions to identify, engage, and convert the passive talent who will help shape what Planet builds next. This role is for a deeply experienced ...
AI Engineer, Marketing
Arlington, VA · On-site
... Planet's mission to make global change visible, accessible, and actionable. What You Bring: * 5+ years of experience in software engineering, data analytics, or automation engineer with at least 1 ...
AI Engineer, Marketing
Arlington, VA · On-site
... Planet's mission to make global change visible, accessible, and actionable. What You Bring: * 5+ years of experience in software engineering, data analytics, or automation engineer with at least 1 ...
Senior Data Engineer
Washington, DC · On-site
$120K - $163K/yr
You'll be a senior member of the Data Team within the Software Engineering organization, which is made up of data scientists, engineers and analysts working on similar tasks across Planet domains.
Senior Data Engineer
Washington, DC · On-site
$120K - $163K/yr
You'll be a senior member of the Data Team within the Software Engineering organization, which is made up of data scientists, engineers and analysts working on similar tasks across Planet domains.
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Media Programs Research Lead
San Francisco, CA · On-site
$90K - $112K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Media Programs Research Lead
San Francisco, CA · On-site
$90K - $112K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Operate technical EO workflows hands-on, utilizing GIS software, APIs, and scripting to extract the best data narratives directly from Planet's platform. * Collaborate closely with Product ...
Operate technical EO workflows hands-on, utilizing GIS software, APIs, and scripting to extract the best data narratives directly from Planet's platform. * Collaborate closely with Product ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Technical Program Manager, GTM Ops
San Francisco, CA · On-site
$152K - $196K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Technical Program Manager, GTM Ops
San Francisco, CA · On-site
$152K - $196K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Product Marketing Manager, AI Solutions
San Francisco, CA · On-site
$181K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Product Marketing Manager, AI Solutions
San Francisco, CA · On-site
$181K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Vice President & Chief Information Security Officer
San Francisco, CA · On-site
$185K - $231K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Vice President & Chief Information Security Officer
San Francisco, CA · On-site
$185K - $231K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Senior Spacecraft Systems Engineer (San Francisco Office)
San Francisco, CA · On-site
$162K - $203K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
Senior Spacecraft Systems Engineer (San Francisco Office)
San Francisco, CA · On-site
$162K - $203K/yr
Planet designs, builds, and operates the largest constellation of imaging satellites in history ... As we control every component of hardware design, manufacturing, data processing, and software ...
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Job description
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Role overview:
As Onboarding Operator you'll be responsible for managing the end-to-end merchant onboarding process across multiple IT platforms and internal departments at Planet, ensuring a seamless and timely setup experience. Acting as a key point of contact, the role combines strong customer service with cross-functional collaboration to resolve queries, maintain data integrity, and drive continuous improvements in how Planet supports its merchants.
What you will do:
Who you are:
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.
At Planet, you would be working primarily remotely with occasional in office presence for training/meetings.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Role overview:
As Onboarding Operator you'll be responsible for managing the end-to-end merchant onboarding process across multiple IT platforms and internal departments at Planet, ensuring a seamless and timely setup experience. Acting as a key point of contact, the role combines strong customer service with cross-functional collaboration to resolve queries, maintain data integrity, and drive continuous improvements in how Planet supports its merchants.
What you will do:
- Run all aspects of merchant onboarding, across a number of IT platforms, internal departments and external partners merchants are onboarded in a timely manner
- Provide excellent customer service, by responding quickly to customer queries with accurate information, in line with established SLA's
- Resolve issues/queries by interacting and communicating with other colleagues/ departments
- Route tickets to the correct department to take action on needed changes to merchant's accounts
- Submit requests for mass account changes to the appropriate departments, explaining in fine detail the scope of the needed changes, providing screen shots of how to account change is performed in order for the appropriate department to help create mass account change scripts. Help Validate in testing environment if scripts for mass account changes are correctly working.
- Adapt to fast moving environment in a proactive and team focused manner
- Liaise with Merchants and other departments to enable solutions delivery on time and to the correct specification
- Provide accurate, valid and complete information
- Liaise with other departments to review contracts to ensure correct configuration and billing models provided
- Communicate any improvements that can be made to make supporting merchants more effective
- Help maintain and update the team knowledge base
- Ensure Data Integrity is maintained when working on tickets by ensure the tickets are appropriately categorized with the type of change being made and that the merchant relevant information is populated on the ticket to help it be easier to find any merchant's records of changes made to their account
- Collaborate with internal stakeholders to ensure the best service and experience for the customers we serve
- Work with an openness to take on new tasks and challenges as they present themselves within the position
- Follow communication procedures, guidelines and policies
- Flexibility with traveling to provide onsite Installation support.
Who you are:
- You will have a strong understanding of the integrated payments world
- Well organized and able to work to tight deadlines
- You will be a strong team player
- Previous experience within Fintech, payments, POS or Tax Free industry is an added asset
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.
At Planet, you would be working primarily remotely with occasional in office presence for training/meetings.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.