Phantom Staffing

60 Phantom Staffing Jobs Hiring Near You

OD Grinder

Twinsburg, OH

$16 - $20/hr

Duties and responsibilities: The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign ...

Service Department Coordinator

Twinsburg, OH · On-site

$18.50 - $23.50/hr

Responsible to secure all resources necessary to support the field service staff. * Provides administrative support for all service technicians as well as the Service Manager including maintaining ...

... staffing plans - Identify the need for internal and external resources Manage the project team, organize and lead internal meetings. Organize and conduct project meetings (Kick Off Meeting, Weekly ...

Quality Engineer II

Lincolnshire, IL

$75K - $97K/yr

Position Summary This role supports quality-related workstreams focused on Post-Merger Integration (PMI) efforts. Duties and Responsibilities The following outlines the core responsibilities ...

Prepare and manage staffing plans - Identify the need for internal and external resources * Manage the project team, organize and lead internal meetings. Organize and conduct project meetings (Kick ...

Mechanical Assembler

Keene, NH

$17.75 - $22.25/hr

a creative and mechanically talented individual to build some the world's most sophisticated machine tools. We are a global distributor of Electromechanical and Electronic Instruments. We have an ...

Sr. Electrician

Houston, TX · On-site

$23.75 - $32.75/hr

Sr. Electrician Houston, Texas, United States Job Summary The Senior Electrician is responsible for performing a wide range of electrical work across assigned locations or regions. This role supports ...

About the job HSE Specialist HSE Specialist (Health Safety and Environmental) Job Introduction Coordinate and execute programs, training and effective compliance with Health, Safety and Environmental ...

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Service Department Coordinator

Phantom Staffing

Twinsburg, OH

$18.50 - $23.50/hr

Other

Posted 9 days ago


Job description

Coordinates all activities of the service department and its team members. Provides backup to the Field Service Manager when they are out on a call.


ESSENTIAL DUTIES AND RESPONSIBILIES:


  • A part of the day-to-day activities of the FMF Service Department to organize all activities answer calls from customers relating to the service on their machinery.


    • Primary point of contact for the customers when they request service on their capital equipment items.
    • Work with Field Service Manager to determine most effective Service Team member to dispatch to a customers' job site.
    • Coordinate all logistics for the field service teams to include making all travel arrangements, providing the team member with detailed flight data, hotel and rental car arrangements and procuring travel advance funds when necessary.
    • Responsible to secure all resources necessary to support the field service staff.
    • Provides administrative support for all service technicians as well as the Service Manager including maintaining and preparing team members expense reports.
    • Organizes the service calendar, creates service visit quotes, and inputs jobs into Jobscope system. Responsible for accurately maintaining and preserving all these documents into a paperless, shared directory.
    • Works closely with Service Manager to review field services quotes and the scope of the project.
    • Acts as administrative liaison with internal/external sources, i.e. customers, vendors and in-house employees.
    • Handles inquiries about products and services and other customer support functions.
    • Performs weekly and monthly report updates of service calls by pulling data from all sources to compile.


POSITION REQUIREMENTS:


  • 5 + years administrative experience in a manufacturing environment.
  • Mechanically inclined, experience in field service is a plus.
  • Basic understanding of machine hydraulics, pneumatics and electrical systems preferred.
  • Ability to adjust and change priorities as needed. Excellent written and verbal communication skills.
  • Extensive computer skills required including proficiency in Outlook, MS Word, Excel, PowerPoint and Internet applications.