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Pepper Construction
Pepper Construction

82 Pepper Construction Project Management Jobs Hiring Near You

Pepper Construction

$100 - $160/hr

Construction Project Manager, Commercial Posted Wednesday, August 12, 2026 at 5:00 AM With offices ... Pepper Construction is a national general contracting and construction management firm that ...

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Pepper Construction

Construction Project Engineer

Hobart, IN · On-site

$68K - $87K/yr

... Pepper Construction is a national general contracting and construction management firm that ... Construction Project Engineer Location: Hobart, IN COMPANY OVERVIEW: Pepper leads the construction ...

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Infographic showing various Project Management job openings at Pepper Construction in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

IT Help Desk Technician (Level 1-2 Support)

Pepper Construction Group LLC

Dublin, OH • On-site

$20.75 - $28.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

The IT Help Desk Technician will provide Level 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloud-based tools. You'll play a key role in managing identity and device security through Entra ID, supporting Microsoft Teams Rooms and AV systems, and maintaining a secure, efficient technical environment.

Key Responsibilities

Support & Troubleshooting

  • Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
  • Provide hands-on and remote support for Windows desktops, laptops, mobile devices, and peripherals.
  • Handle user onboarding/offboarding, including account setup and hardware provisioning.
  • Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
  • Deliver high-quality, customer-focused support.

Advanced Support (Level 2)

  • Manage identity, security groups, and device access in Entra ID / Azure AD.
  • Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
  • Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
  • Support Egnyte file management, permissions, and sync issues.
  • Resolve networking issues (DNS, DHCP, IP configuration, switches, Wi-Fi).
  • Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.
Required Skills & Experience
  • 3-5 years of IT support experience (Level 1 and Level 2).
  • Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
  • Experience supporting Microsoft Teams Rooms and AV hardware (required).
  • Strong customer service and communication skills.
  • Understanding of networking basics (IP, DNS, DHCP).
  • Experience with cloud file-sharing platforms (Egnyte preferred).
  • Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
  • Experience with printer/peripheral troubleshooting and remote support tools.
  • Certifications such as CompTIA A+, Network+, or Microsoft MD-100/MD-102 are a plus.
  • Ability to document processes and contribute to knowledge bases.
Soft Skills
  • Strong customer service orientation
  • Clear communicator able to explain technical solutions
  • Organized, detail-oriented, and able to manage multiple priorities
  • Self-starter with a collaborative mindset and willingness to learn

Apply