Pear VC
Pear VC

60 Pear Vc Customer Service Jobs Hiring Near You

Own cross-functional initiatives such as launch plans, product updates, and key customer ... Experience with technical products, VC communications , or enterprise partnerships . * Comfort ...

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from ...

We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How We Work * Customer obsession -- we start with the customer and work ...

Chief of Staff - Optexity

Palo Alto, CA ยท On-site

$150 - $210/hr

We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession -- we start with the customer and work ...

We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession - we start with the customer and work backwards

Chief of Staff - Optexity

San Francisco, CA ยท On-site

$120 - $180/hr

We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession -- we start with the customer and work ...

Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...

Chief of Staff - Blueberry

Austin, TX ยท On-site

$120 - $200/hr

Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...

Identify and engage potential customers through outbound prospecting, email outreach, and strategic calling * Maintain a high volume of daily outreach activity while keeping messaging thoughtful and ...

We're starting by helping solutions engineering and implementation teams at software companies automate customer onboarding and product setup - enabling them to deliver value faster and at scale.

Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...

Collaborate cross-functionally with internal teams to ensure customer success and smooth handoffs What you should have: * Relentless drive to close business and crush goals * Proven experience and ...

We want to help our customers deliver the best digital experiences Read our Manifesto : The Role As our founding infra/backend engineer, you'll architect the backbone of Spur's core platform-define ...

Working directly with auditors (in house and customers) to understand their workflows and pain points * Improving reliability, performance, and observability across the product * Collaborating ...

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    Infographic showing various Customer Service job openings at Pear Vc in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% Physical, and 10% Hybrid job distribution.

    AI Research Intern - Optexity (USA)

    Pear VC

    Austin, TX

    Full-time

    Posted 12 days ago


    Job description

    About Optexity

    Optexity is a product-driven research lab building clinical reasoning and computer use models on data no other lab can reach. We deploy directly inside clinics and hospitals - including systems with no APIs, using integration infrastructure we've built and open-sourced - and in return become their preferred partner. That gives us proprietary clinical reasoning trajectories from practicing physicians, and a feedback loop between real patient encounters, our models, and the products built on top of them.

    We're a small, fast-moving founding team with multiple published papers in NeurIPS, ICML, CVPR etc and background from Apple, Amazon, Microsoft, CMU, IIT.

    We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund.

    How we work
    • Customer obsession - we start with the customer and work backwards

    • Intellectual honesty - ideas matter more than titles; we communicate directly and assume good intent, even in disagreement

    • Bias for action - we build and learn with customers rather than debate in the abstract

    • Extreme ownership - we own outcomes, not just tasks, and see problems through

    Why this role exists

    Most research roles at this stage hand you a dataset everyone already has and ask you to be marginally better than the last person who tried. Here you get data nobody else has - real clinical reasoning trajectories from practicing physicians - and the room to figure out what to do with it. This is a founding research hire: you'll define the agenda as much as execute it, with direct founder access, real compute, and nothing between an idea and an experiment.

    What you'll do

    • Work with real, proprietary clinical data from hospital and clinic partners to surface insights that shape model and product direction

    • Build clinical reasoning models that improve physician and clinic workflows

    • Design and publish benchmarks that expose where current LLMs fall short on real clinical reasoning

    • Evaluate computer-use models on real-world tasks

    • Own the training and evaluation pipeline end to end

    • Take open-ended problems from question to working model, with minimal predefined structure

    • Write up findings as technical reports and papers

    Ideal candidate

    • Has real research experience - can define a problem, not just execute a known one

    • Has trained models before (not just fine-tuned APIs) and is fluent in Python

    • Master's or higher in ML or a related field

    • Energized by open-ended problems and ambiguity

    • Wants to publish, not just ship

    • Takes ownership without needing to be guided

    • Genuinely wants a startup over big tech - speed and ambiguity as defaults, not exceptions

    Nice to have

    • Prior founder or founding-engineer experience

    • Strong product taste

    • Worked on healthcare datasets before

    • Built LLM-powered products before

    • Ambitions to start your own company someday - we'll support that path

    What you get

    • Direct, daily work with the founders, plus exposure to board and investor conversations

    • Real ownership of technical direction, with scope that grows as the company does

    • Full compute and data to do the work properly

    • Competitive salary and meaningful equity

    • Visa sponsorship available