We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession - we start with the customer and work backwards

60 Pear Vc Customer Service Jobs Hiring Near You
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession - we start with the customer and work backwards
We are backed by world-class investors and leaders including Jeff Dean, Neotribe VC, PearVC, Together Fund, and Zapier Fund. How we work * Customer obsession - we start with the customer and work ...
New
We are backed by world-class investors and leaders including Jeff Dean, Neotribe VC, PearVC, Together Fund, and Zapier Fund. How we work * Customer obsession - we start with the customer and work ...
New
Own cross-functional initiatives such as launch plans, product updates, and key customer ... Experience with technical products, VC communications , or enterprise partnerships . * Comfort ...
Own cross-functional initiatives such as launch plans, product updates, and key customer ... Experience with technical products, VC communications , or enterprise partnerships . * Comfort ...
Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from ...
Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from ...
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How We Work * Customer obsession -- we start with the customer and work ...
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How We Work * Customer obsession -- we start with the customer and work ...
Chief of Staff - Optexity
Palo Alto, CA ยท On-site
$150 - $210/hr
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession -- we start with the customer and work ...
Chief of Staff - Optexity
Palo Alto, CA ยท On-site
$150 - $210/hr
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession -- we start with the customer and work ...
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession - we start with the customer and work backwards
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession - we start with the customer and work backwards
Chief of Staff - Optexity
Palo Alto, CA ยท On-site
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession - we start with the customer and work backwards
Chief of Staff - Optexity
Palo Alto, CA ยท On-site
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession - we start with the customer and work backwards
Chief of Staff - Optexity
San Francisco, CA ยท On-site
$120 - $180/hr
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession -- we start with the customer and work ...
Chief of Staff - Optexity
San Francisco, CA ยท On-site
$120 - $180/hr
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund. How we work * Customer obsession -- we start with the customer and work ...
Customer Success Engineer Spur builds fundamental technology for the future of QA: autonomous browser agents that think, explore, validate, and self-heal like real users. We're not another test tool ...
Customer Success Engineer Spur builds fundamental technology for the future of QA: autonomous browser agents that think, explore, validate, and self-heal like real users. We're not another test tool ...
Founding GTM - Blueberry
Austin, TX ยท On-site
Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...
Founding GTM - Blueberry
Austin, TX ยท On-site
Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...
Chief of Staff - Blueberry
Austin, TX ยท On-site
$120 - $200/hr
Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...
Chief of Staff - Blueberry
Austin, TX ยท On-site
$120 - $200/hr
Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...
Account Executive (Fuel) - Piston
Lehi, UT ยท On-site
Identify and engage potential customers through outbound prospecting, email outreach, and strategic calling * Maintain a high volume of daily outreach activity while keeping messaging thoughtful and ...
Account Executive (Fuel) - Piston
Lehi, UT ยท On-site
Identify and engage potential customers through outbound prospecting, email outreach, and strategic calling * Maintain a high volume of daily outreach activity while keeping messaging thoughtful and ...
We're starting by helping solutions engineering and implementation teams at software companies automate customer onboarding and product setup - enabling them to deliver value faster and at scale.
We're starting by helping solutions engineering and implementation teams at software companies automate customer onboarding and product setup - enabling them to deliver value faster and at scale.
You will become the technical owner of several key customer accounts, embedding deeply into their workflows, translating their needs into structured requirements, configuring Atrix's AI-native ...
You will become the technical owner of several key customer accounts, embedding deeply into their workflows, translating their needs into structured requirements, configuring Atrix's AI-native ...
Chief of Staff - Blueberry
Austin, TX ยท On-site
Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...
Chief of Staff - Blueberry
Austin, TX ยท On-site
Our AI enables brands to drive personalized conversations with every customer, supercharge lifecycle marketing outcomes, and drive revenue. We're: * Enterprise-proven: Trusted by the San Francisco ...
Account Executive (Fleets) - Piston
Lehi, UT ยท On-site
Collaborate cross-functionally with internal teams to ensure customer success and smooth handoffs What you should have: * Relentless drive to close business and crush goals * Proven experience and ...
Account Executive (Fleets) - Piston
Lehi, UT ยท On-site
Collaborate cross-functionally with internal teams to ensure customer success and smooth handoffs What you should have: * Relentless drive to close business and crush goals * Proven experience and ...
... existing services-heavy approach. We're Seed stage but are already working with Fortune 500 ... Collaborate closely with the team and our customers to shape the future of the product. What We're ...
... existing services-heavy approach. We're Seed stage but are already working with Fortune 500 ... Collaborate closely with the team and our customers to shape the future of the product. What We're ...
Founding Engineer Infra/Backend
New York, NY ยท On-site
We want to help our customers deliver the best digital experiences Read our Manifesto : The Role As our founding infra/backend engineer, you'll architect the backbone of Spur's core platform-define ...
Founding Engineer Infra/Backend
New York, NY ยท On-site
We want to help our customers deliver the best digital experiences Read our Manifesto : The Role As our founding infra/backend engineer, you'll architect the backbone of Spur's core platform-define ...
Product Engineering Lead - Andera
Austin, TX ยท On-site
Working directly with auditors (in house and customers) to understand their workflows and pain points * Improving reliability, performance, and observability across the product * Collaborating ...
Product Engineering Lead - Andera
Austin, TX ยท On-site
Working directly with auditors (in house and customers) to understand their workflows and pain points * Improving reliability, performance, and observability across the product * Collaborating ...
Pear VC Jobs Information
What are the most popular job types at Pear Vc?
What are the most popular jobs at Pear Vc?

Job description
Optexity is a product-driven research lab building clinical reasoning and computer use models on data no other lab can reach. We deploy directly inside clinics and hospitals - including systems with no APIs, using integration infrastructure we've built and open-sourced - and in return become their preferred partner. That gives us proprietary clinical reasoning trajectories from practicing physicians, and a feedback loop between real patient encounters, our models, and the products built on top of them.
We're a small, fast-moving founding team with multiple published papers in NeurIPS, ICML, CVPR etc and background from Apple, Amazon, Microsoft, CMU, IIT.
We are backed by world-class investors and leaders like Jeff Dean, Neotribe VC, PearVC, Together Fund and Zapier Fund.
How we workCustomer obsession - we start with the customer and work backwards
Intellectual honesty - ideas matter more than titles; we communicate directly and assume good intent, even in disagreement
Bias for action - we build and learn with customers rather than debate in the abstract
Extreme ownership - we own outcomes, not just tasks, and see problems through
Why this role exists
Most research roles at this stage hand you a dataset everyone already has and ask you to be marginally better than the last person who tried. Here you get data nobody else has - real clinical reasoning trajectories from practicing physicians - and the room to figure out what to do with it. This is a founding research hire: you'll define the agenda as much as execute it, with direct founder access, real compute, and nothing between an idea and an experiment.
What you'll do
Work with real, proprietary clinical data from hospital and clinic partners to surface insights that shape model and product direction
Build clinical reasoning models that improve physician and clinic workflows
Design and publish benchmarks that expose where current LLMs fall short on real clinical reasoning
Evaluate computer-use models on real-world tasks
Own the training and evaluation pipeline end to end
Take open-ended problems from question to working model, with minimal predefined structure
Write up findings as technical reports and papers
Ideal candidate
Has real research experience - can define a problem, not just execute a known one
Has trained models before (not just fine-tuned APIs) and is fluent in Python
Master's or higher in ML or a related field
Energized by open-ended problems and ambiguity
Wants to publish, not just ship
Takes ownership without needing to be guided
Genuinely wants a startup over big tech - speed and ambiguity as defaults, not exceptions
Nice to have
Prior founder or founding-engineer experience
Strong product taste
Worked on healthcare datasets before
Built LLM-powered products before
Ambitions to start your own company someday - we'll support that path
What you get
Direct, daily work with the founders, plus exposure to board and investor conversations
Real ownership of technical direction, with scope that grows as the company does
Full compute and data to do the work properly
Competitive salary and meaningful equity
Visa sponsorship available
About Pear VC
Sourced by ZipRecruiter
Industry
Investment clubs and venture capital companies
Company size
11 - 50 Employees
Headquarters location
Menlo Park, CA, US
Year founded
2013