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60 Peak Systems Jobs Hiring Near You

Peak Technologies

Repair Administrator

Miami, FL · On-site

$16.35 - $17/hr

Opening/Updating/Closing Managed Service Return Merchandise Authorizations in Peak systems and with vendors. * Tracking RMA's from time of opening to time it is returned to customer. * Escalating ...

Peak Systems

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Local Technician - Hospital & Clinic Computer Deployment (Onsite)

Johnstown, PA · On-site

$24 - $25/hr

Installing client computer systems while reusing existing monitors and peripherals * De-installing client computer systems while reusing existing monitors and peripherals * Performing unattended ...

Peak Systems

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IT Provisioning Technician

Totowa, NJ · On-site

$25/hr

Perform machine imaging and operating system installations. * Manage and track work through ServiceNow or a comparable ticketing system. * Troubleshoot and support hardware-related issues. * Install ...

Peak Systems

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Local Technician - Hospital & Clinic Computer Deployment (Onsite)

Johnstown, PA · On-site

$24 - $25/hr

Installing client computer systems while reusing existing monitors and peripherals * De-installing client computer systems while reusing existing monitors and peripherals * Performing unattended ...

Peak Systems

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IT Support Specialist - Onsite Contract

Gilbert, AZ · On-site

$22/hr

Monitor email and the IT ticketing system at the beginning of each workday and throughout the day. * Review assigned ticket queues, prioritize requests, and determine appropriate response based on ...

Peak Systems

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IT Provisioning Technician

Totowa, NJ · On-site

$25/hr

Perform machine imaging and operating system installations. * Manage and track work through ServiceNow or a comparable ticketing system. * Troubleshoot and support hardware-related issues. * Install ...

Peak Systems

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Windows 11 Deployment Technician

Dayton, OH · On-site

$25/hr

Scope of Work: Win 11 deployment/migration, utilizing Autopilot for reconfiguration. De-Installation of legacy equipment may be needed. Scope of Work: Win 11 deployment/migration, utilizing Autopilot ...

Peak Systems

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IT Support Specialist - Onsite Contract

Gilbert, AZ · On-site

$22/hr

Monitor email and the IT ticketing system at the beginning of each workday and throughout the day. * Review assigned ticket queues, prioritize requests, and determine appropriate response based on ...

Peak Systems

Be Seen First

Windows 11 Deployment Technician

Dayton, OH · On-site

$25/hr

Scope of Work: Win 11 deployment/migration, utilizing Autopilot for reconfiguration. De-Installation of legacy equipment may be needed. Scope of Work: Win 11 deployment/migration, utilizing Autopilot ...

Vets Hired

Systems Administrator IV

Norfolk, VA · On-site

Monitor, analyze, and optimize email routing and replication to maintain peak system performance and availability * Perform system installation, configuration, patching, and maintenance in compliance ...

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Infographic showing various job openings at Peak Systems in the United States as of August 2026, with employment types broken down into 10% Full Time, and 90% Contract. Highlights an 100% Physical job distribution.

Repair Administrator

Peak Technologies

Miami, FL • On-site

$16.35 - $17/hr

Full-time

Re-posted 14 days ago

Job description

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.
JOB SUMMARY & SCOPE
Responsible for assisting with the Return Merchandise Authorization (RMA) process for our Manage Service and Depot repair customers. This position works closely with Receiving, Shipping, Contract Admin, 3rd party vendors, and customers. It is imperative for this individual to project a professional company image with customer interaction.
KEY ACCOUNTABILITIES
  • Opening/Updating/Closing Managed Service Return Merchandise Authorizations in Peak systems and with vendors.
  • Tracking RMA's from time of opening to time it is returned to customer.
  • Escalating when RMA's not meeting SLA due to vendor and / or customers are not meeting due-back SLA.
  • Facilitating updates to equipment records and confirming contracts are correct.
  • Work with warehouse on pulling and sending customer's spare pool devices.
  • Work in multiple systems simultaneously.
  • Create & Update New/Existing Client Records.
  • Identify, research, and resolve customer issues and questions on RMA's; Escalates to appropriate Department Managers for assistance when needed.
  • Communicating with customers through various channels.
  • Attends and participates in meetings and training as required.
  • Partner with Sales Department and Client Manager on Special Price Quotes for New Customers.
  • Prioritize calls and emails according to urgency and importance.
  • Produce reports from systems to meet customer needs.
  • Other job duties as assigned.

EDUCATION + EXPERIENCE + KEY TRAITS
  • High School diploma
  • 3-5 Years of Customer Service, Call Center, Order/Data Entry or related experience
  • The ability to work and interact effectively in a fast-paced team environment
  • Well-developed written and verbal skills
  • Demonstrated data entry accuracy and attention to detail a must
  • Maintains Peak's professional and customer centric reputation
  • Must be able to sit at and work on a computer with headset for long periods of time

TYPICAL PERFORMANCE TARGETS
  • SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
  • COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
  • INNOVATION: Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS
  • Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
  • Read and interpret documents, procedure manuals and various correspondence from both internal and external.
  • Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION
  • Role does not require supervision of direct and indirect reports.

DECISION MAKING + REASONING
  • Able to take accountability and responsibility for business target delivery and decision making.
  • Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

PHYSICAL REQUIREMENTS
Activity
Amount of Time
None
Under 1/3
1/3 to 2/3
Over 2/3
Stand
X
Walk
X
Sit
X
Use hands to finger, handle, or feel
X
Reach with hands and arms
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Lift Up to 25lbs
X
Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

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