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We are seeking a Facilities Operations Supervisor to independently manage daily site operations by overseeing non-technical facility services, contractor activities, work order administration, and other daily operational support functions.
This role requires exceptional organizational skills, effective communication abilities, attention to detail, and a commitment to follow-through. You will serve as a key contributor to operational excellence and workplace culture, creating a positive and productive environment while acting as the primary problem-solver for facilities-related challenges.
If you thrive in a dynamic, multifaceted role that blends proactive decision-making, collaboration, and independent responsibilities, we would love to hear from you!
This job pays between $75,000 and $90,000 per year plus short-term and long-term incentive plans and eligibility for a comprehensive employee benefits program featuring affordable and quality health care options and a 6% annual 401k retirement savings plan contribution.
Job duties:
Ownership of Facilities Services:

• Independently oversee and manage day-to-day activities for contracted facility services including security, janitorial, pest control, landscaping, snow removal, waste management, vending, uniforms, first aid cabinets, document shredding, parking lot maintenance, and roof maintenance
• Proactively manage vendor performance, address service issues, and ensure service quality
• Schedule vendor visits and coordinate access requirements
• Lead or actively participate in contract management, bidding, and vendor selection processes to ensure alignment with organizational priorities
• Monitor and approve invoices on time to ensure budget adherence and to prevent potential service disruptions

Site Operations:

• Proactively identify and resolve operational issues, ensuring seamless coordination of office and site service requests
• Confidently make decisions and implement solutions for cross-functional challenges, collaborating with relevant stakeholders as needed
• Conduct regular inspections to ensure facilities are safe, clean, and well-maintained
• Oversee mail room operations
• Assist with outage notifications and site communications
• Manage office layout, moves, and furniture requests
• Maintain inventory for office furniture and supplies
• Manage common area construction projects

SAP / Work Order Administration:

• Independently monitor and manage work order backlog, ensuring timely and accurate KPI reporting to leadership
• Maintain and update work orders using SAP and SharePoint systems
• Maintain accurate records and service documentation
• Support PM documentation processing and work order closeout activities

Required qualifications:

• High school diploma or equivalent
• 5+ years of experience in facilities coordination, operations support, property management, manufacturing administration, or related operational environment
• Experience managing and coordinating contractors and service vendors
• Demonstrated ability to take initiative in identifying and resolving operational issues without direct supervision
• Proven ability to hold self and contractors accountable with assertive decision-making and problem-solving skills
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Exceptional organizational abilities, coupled with a proactive approach to managing time and multitasking in a supervisor-level role
• Excellent written and verbal communication abilities
• Ability to work both collaboratively and independently while handling multiple tasks in a fast-paced environment

Preferred qualifications:

• Associates Degree or Higher
• 10+ years of experience in facilities coordination, operations support, property management, manufacturing administration, or related operational environment
• Experience in pharmaceutical, manufacturing, healthcare, or other regulated environment
• Experience using SAP, CMMS, or maintenance management systems
• Experience in independently managing cross-functional projects, including coordinating with multiple departments to resolve complex operational challenges
• Track record of assertive vendor management, achieving results through strong negotiation, follow-through, and performance oversight
• Knowledge of basic facilities operations and terminology

Core competencies:
Since its beginning, Padagis has been undergoing the process of identifying what we believe will lead to the success of our organization in a competitive landscape. To that end, we have developed a set of five "core" competencies. We strive to bring employees on board the journey with us who exemplify these key competencies:

• Service delivery - Understand who your internal and external customers are, identify their needs, and deliver value above their expectations...
• Active collaboration - Seek opportunities to work together across teams, function, business units, and geographies to seek success...
• Demonstrate agility - Proactively identify changes in our environment and act quickly, leading or embracing change...
• Think differently - Create, develop, and implement new ideas, products, services, or processes that involve introducing something new or significantly improving something that already exists...
• Excellent execution - Achieve outstanding results in all aspects of our organization, including our culture, leadership, strategy, and processes...

About us:
At Padagis our focus is on health care products that improve people's lives. We are a market-leading generic prescription pharmaceutical company that specializes in "extended topical" medications, like creams, foams, mousses, gels, liquids and inhalable products. It's a great time to join our team because we have a high growth trajectory with now more than 1,300 employees across six locations in the United States and Israel. We've already established a successful track record of launching first-to-file and first-to-market generic pharmaceutical products that have helped to make prescription products more affordable for patients and reduce costs for the healthcare system. Our team members work in a dynamic environment where opportunity is built on a foundation of honesty and transparency. Please consider joining our team where great things are happening and you can make a difference.
What's Next:
At Padagis a real recruiter AND the hiring manager will review your application, not just a bot. This means we pay special attention to each application submitted for the position. While it could take a couple of days for us to get back with you, please know that we appreciate you applying for the open position and ask that you monitor your email for updates.
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