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As the Refreshment Cart Server at Washington National Golf Club, you will be responsible and accountable for the daily operations of the refreshment cart to ensure established standards for guest satisfaction, sales and financial performance are met.  Your responsibilities include selling food and beverage to golfers on course.  In this position, you will coordinate with the Food & Beverage Manager to provide exceptional products and service to our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Use all point-of-sale related systems efficiently, including Jonas, Clover hand-held and ValueTec.
• Initiate contact with guests within 15 feet, with a warm welcome. At the conclusion of the guest’s visit, offer a sincere thank you and invitation to return.
• Greet guests and assist them throughout the interaction in a friendly, and courteous manner.
• Always yield to the guest.
• Maintain effective communication between all staff members
• Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement.
• Use suggestive selling techniques to upsell to the guests
• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.
• Other tasks as assigned.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

• Must demonstrate a strong attention to detail to assure that tasks are completed efficiently and according to specifications.
• Able to work well under pressure and balance multiple priorities and assignments while being in the public eye.
• Must have a passion for serving guests; with a belief that their satisfaction is your satisfaction in a job well done.
• Must be responsive to customer needs in an efficient and professional manner.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness a must.
• Must possess an understanding of golf etiquette
• High School diploma or GED and related experience
• Must be at least 21 years of age
• Must possess a Food Handlers Card and a Class 12 liquor permit

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member must:

• Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
• Have the ability to lift 50 pounds occasionally.
• May include outdoor work and exposure to related weather conditions to include but not limited to: sunshine, wind, rain, warm & cool temperatures.

COMPENSATION DETAILS:

• Offered rate of pay range: $20.82 - $20.82 per hour
• Eligible for tips in addition to regular hourly rate
• Eligible for overtime

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

• Golf benefits for free play, guest passes and visits to all 8 Oki courses.
• 50% discount on shift meals
• 25% discount for you and up to four guests (not including alcoholic beverages)
• Flexible work environment
• 401K with company match
• Paid sick time
• Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week):

• Medical/dental/vision/telehealth coverage
• FSA options
• Company paid life insurance and long-term disability
• Paid vacation
• Holiday pay

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.

FOR SEASONAL TEAM MEMBERS:

Seasonal team members are hired for the summer season, and work fluctuating amounts of hours per week, including occasional overtime. Hours are not guaranteed, and hours worked during the summer (busy season) are not an indication of hours available year-round.

Seasonal employment is temporary work; therefore, terminated at the end of the busy season. Team Members in good standing are encouraged to return the following year or apply for a year-round position if available.