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What are the key skills and qualifications needed to thrive as an Operations Professional, and why are they important?

To thrive as an Operations Professional, you need strong organizational abilities, analytical thinking, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and process improvement methodologies such as Lean or Six Sigma is often required. Exceptional communication, problem-solving, and adaptability are soft skills that set top performers apart in this role. These skills and qualities are crucial for optimizing processes, ensuring efficiency, and supporting seamless business operations.

How does an Operations Professional typically collaborate with other departments within an organization?

Operations Professionals frequently act as a bridge between various departments such as finance, sales, logistics, and human resources to ensure smooth business processes. They coordinate with teams to streamline workflows, address operational bottlenecks, and support the implementation of company policies. Effective communication and problem-solving skills are crucial, as Operations Professionals often facilitate cross-functional meetings and manage projects that require input from multiple stakeholders. This collaborative environment not only enhances efficiency but also provides valuable exposure to different facets of the organization, which can support career advancement.

What does an Operations Professional do?

An Operations Professional is responsible for ensuring the smooth and efficient functioning of an organization's daily activities. Their duties can include process optimization, managing workflows, coordinating between departments, and implementing best practices to improve productivity. They often analyze operational data, identify areas for improvement, and help ensure compliance with company policies. The role may vary depending on the industry, but the core focus is always on maintaining efficient operations and supporting overall business goals.

What is the difference between Operations Professional vs Operations Coordinator?

AspectOperations ProfessionalOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate degree, with some roles preferring a bachelor's
Work EnvironmentWorks across departments, involved in strategic planning and process improvementFocuses on daily operational tasks, scheduling, and administrative support
Employer & Industry UsageUsed in various industries including manufacturing, logistics, and corporate sectorsCommonly found in retail, healthcare, and service industries
Search & Comparison IntentPeople compare to Operations Coordinator to understand role scope and responsibilities

Operations Professionals typically have a broader scope, focusing on strategic and process improvements, while Operations Coordinators handle day-to-day operational tasks and support functions. Both roles are essential in ensuring smooth business operations but differ in responsibilities and required qualifications.

What is it like to work at Oak View Group?

Oak View Group is a dynamic and innovative company that prioritizes collaboration, creativity, and a passion for the live events industry. The company's structure is designed to foster a fast-paced and entrepreneurial environment, with a flat organizational hierarchy and cross-functional teams working together to drive projects forward. As a leading player in the live events industry, Oak View Group offers a unique opportunity for professionals to be part of a forward-thinking organization that is shaping the future of entertainment and sports.

Do workers at Oak View Group get paid breaks?

Sometimes. Only some people get paid breaks.
51% of people say they don’t get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Oak View Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.

At Oak View Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Oak View Group affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Oak View Group?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at Oak View Group worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Oak View Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Oak View Group workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Oak View Group?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Oak View Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Oak View Group do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
89% of people report that they don’t do extra unpaid work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Oak View Group?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between March 2025 and March 2026.

Is a Oak View Group job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Oak View Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
79% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Oak View Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Oak View Group get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Is it stressful to work at Oak View Group?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Oak View Group enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Oak View Group recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get enough training when they start at Oak View Group?

Some people didn’t get enough training when they started.
51% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get support to advance at Oak View Group?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people think Oak View Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers feel well informed about how Oak View Group is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.
What are the most popular jobs at Oak View Group in Georgia?
Infographic showing various Operations Professional job openings at Oak View Group in Georgia as of May 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 100% Physical job distribution.

Title Operations Changeover | Part-Time | Macon Centreplex

Oak View Group

Macon, GA • On-site

$10 - $12/hr

Other

Retirement

Posted yesterday

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

19th of 34 rated event venues

Job description

Operations Changeover | Part-Time | Macon Centreplex
Location US-GA-Macon
Job Post Information* : Posted Date 4 months ago(1/26/2026 10:54 AM)
Job ID 2026-29614
Location Name Macon Centreplex
Category Operations
Type Regular Part-Time
Location : Location US-GA-Macon
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 31217
Location : Address 200 Coliseum Drive
Job Post Information* : Post End Date 12/31/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Operations Changeover team has an important function on the OVG team. The team sets up and takes down equipment necessary to make a successful event with both presentation of the arena and customer service to our clients and guests. 

This role pays an hourly rate of $10.00-$12.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Macon Centreplex is comprised of the Macon Coliseum and Macon City Auditorium. The Macon Coliseum is home to tenant hockey team, the Macon Mayhem and sits 9,000 patrons. Family shows, concerts, trade shows, GHSA, among others, are frequent entertainment in the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding, The Allman Brothers, and Little Richard. The venue hosts concerts, weddings, private galas, comedy shows, among other events, in its 2,500 seat space. The 10,000 capacity Amphitheater opened in Spring of 2024 with concerts, comedy shows, graduations, and community events.

Responsibilities
  • Perform general labor as assigned
  • Maintain a professional demeanor and appearance at all times
  • Primary duties include building conversion for various events
  • Setup and breakdown of chairs, tables, other event seating, basketball court, and stages, etc.
  • Perform other duties as assigned
Qualifications
  • Ability to work flexible schedule based on events, including nights, overnights, weekends, and holidays as needed
  • Ability to follow basic instruction and direction
  • Ability to keep equipment organized
  • Ability to perform general labor; heavy lifting is required
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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