Northern Base

60 Northern Base Jobs Hiring Near You

Control System Engineer

Columbus, IN · On-site

$100K - $125K/yr

Role: Control System Engineer Location: Columbus, IN Experience: 4 - 6 years Job Type: Full-Time Must Have Technical/Functional Skills * Rockwell Automation ControlLogix system design experience ...

Openshift Devops Engineer

Atlanta, GA · On-site

$100K - $130K/yr

Role: Openshift Devops Engineer Location: Atlanta, GA (On-site) Esxperience: 8-10 Years Job Type: Full-Time * Minimum 8 years of experience in DevOps (Jenkins,GitHub,Nexus) with 3+ years ...

Senior AI ML Engineer

Chicago, IL · On-site

$120K - $130K/yr

Must Have Technical/Functional Skills Databricks and Azure AI Foundry must-have; ML engineering/Applied AI; production ML deployment; RAG and Agentic AI systems; Python; model serving frameworks and ...

Salesforce Developer

Charlotte, NC · On-site

$54.25 - $71.75/hr

Role: Salesforce Developer Location: Charlotte, NC / Addison, TX (Onsite) Employment Type: Full-Time Visa Type: USC / GC Only ✅ Must-Have Qualifications: ✔ 7-12 years of overall IT experience ...

Windchill Architect.

Milwaukee, WI · Remote

$64.50 - $85/hr

Role: Windchill Solution Architect Location: Remote (USA) Employment Type: Full-Time Visa Type: USC / GC Only ✅ Must-Have Qualifications: ✔ 10-23 years of experience in PTC Windchill PLM ...

Agentic AI Developer

Dallas, TX · On-site

$100K - $120K/yr

Skill: Java Backend Developer Location: Pittsburgh, PA (On-site) Minimum Experience: 8 - 14 years of experience Job Type: Full-Time Must Have Technical/Functional Skills: * Java Backend development ...

Role: AI Engineer Location: Santa Clara, CA (Onsite) Employment Type: Full-Time Visa Type: Not Specified Must-Have Qualifications: * 5+ years of experience in Artificial Intelligence / Machine ...

Showing results 21-40

Northern Base Jobs Information

Infographic showing various job openings at Northern Base in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 79% Physical, and 21% Remote job distribution.

EUC Desktop Lead in Carlsbad, CA (Fulltime, Onsite)

Northern Base

Carlsbad, CA • On-site

Full-time

Posted 4 days ago


Job description

EUC Desktop Lead
Carlsbad, CA
Fulltime, Onsite
 
Must Have Technical/Functional Skills
 Team leadership experience, handling L1/L2 desktop support engineers. 
 Ability to prioritize & manage EUC operations across multiple locations/users. 
 Stakeholder management with business, IT leadership, vendors, and OEM partners. 
 Process ownership for incident, request, and problem management within EUC. 
 Experience driving service improvements, automation initiatives, and RCA preparation. 
 Ability to handle escalations, perform SLA management, and drive customer satisfaction. 
 Documentation & reporting skills: SOPs, dashboards, weekly/monthly performance reports.
 Strong expertise in End User Computing (EUC) technologies including Windows 10/11, MacOS, and standard desktop/laptop hardware. 
 MacBook support for VIPs and non-VIP users
 Advanced troubleshooting skills across desktop, laptop, thin clients, VDI, mobility devices, and peripheral equipment. 
 Hands on experience with ITSM tools (ServiceNow, Remedy, or similar) for incident, service request, CMDB
 Proficiency in Active Directory (AD): User administration 
 Experience with O365/M365 suite, including Outlook, Teams, OneDrive, SharePoint support. 
 Strong knowledge of SCCM/Intune (Microsoft Endpoint Configuration Manager): 
 Image deployment
 Patch management
 Network basics: TCP/IP, DNS, DHCP, VPN troubleshooting. 
 Security & Compliance understanding: endpoint security, DLP, encryption tools, antivirus management. 
 Knowledge of IT hardware lifecycle management: asset tracking, refresh planning.
 
Roles & Responsibilities
 Lead and manage daily EUC/Desktop support operations across all user locations. 
 Ensure timely resolution of incidents, service requests, and escalations within defined SLAs. 
 Oversee L1/L2 teams in providing remote and onsite technical support. 
 Conduct root cause analysis (RCA) for repeated issues and ensure permanent fixes.
 Supervise and mentor desktop support engineers, providing guidance and technical direction. 
 Allocate workload, manage shift schedules, and ensure adequate coverage during business hours. 
 VIP users support
 Drive team performance through KPIs, SLAs, and quality checks. 
 Conduct periodic training to kee p the team updated on new tools and technologies.
 Manage and optimize the deployment, patching, and compliance of endpoints via SCCM/Intune. 
 Ensure smooth operation of desktop hardware, printers, scanners, mobility devices, and peripherals. 
 Oversee antivirus, encryption, and endpoint security tools to maintain compliance. 
 Ensure desktop OS images, application packages, and updates are maintained and deployed effectively.
 Work closely with IT leadership, business users, and functional stakeholders to understand requirements. 
 Coordinate with OEMs/vendors for hardware procurement, AMC, warranty claims, repairs, and escalations. 
 Participate in customer review meetings and provide insights on service performance. 
 Provide weekly/monthly reports, dashboards, and service improvement suggestions.
 Ensure strict adherence to incident, problem, change, and asset management processes. 
 Prepare and maintain SOPs, knowledge base articles, and process documentation. 
 Participate in CAB meetings when EUC-related changes are proposed.
 Ensure all endpoints comply with security policies, patching standards, and audit requirements. 
 Coordinate with Security, Network, and Cloud teams for cross functional improvements. 
 Address vulnerabilities highlighted by security tools and ensure timely remediation.