The Role at a Glance The Operations Associate makes the magic possible at FAO Schwarz Nordstrom. From the moment product arrives to the moment it lands in a guest's hands, you keep the boutique ...
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21 Nordstrom Operations Jobs Hiring Near You
The Role at a Glance The Operations Associate makes the magic possible at FAO Schwarz Nordstrom. From the moment product arrives to the moment it lands in a guest's hands, you keep the boutique ...
Nordstrom Jobs Information
What is it like to work at Nordstrom?
Nordstrom is known for its customer-centric approach and commitment to providing exceptional service, fostering a culture that values teamwork, respect, and a passion for delivering outstanding customer experiences.
The company operates with a flat organizational structure, allowing employees to take ownership of their work and collaborate closely with colleagues across various departments, creating a dynamic and inclusive work environment that encourages growth and development.
Working at Nordstrom may appeal to individuals who value a fast-paced retail environment, opportunities for career advancement, and a comprehensive benefits package, including education assistance and employee discounts, making it an attractive option for those seeking a rewarding and challenging career in the retail industry.
The company operates with a flat organizational structure, allowing employees to take ownership of their work and collaborate closely with colleagues across various departments, creating a dynamic and inclusive work environment that encourages growth and development.
Working at Nordstrom may appeal to individuals who value a fast-paced retail environment, opportunities for career advancement, and a comprehensive benefits package, including education assistance and employee discounts, making it an attractive option for those seeking a rewarding and challenging career in the retail industry.
What makes Nordstrom an attractive place to work?
Nordstrom is a well-established and respected department store chain known for its commitment to customer service and employee satisfaction. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for growth and advancement in a stable and supportive workplace culture. By joining Nordstrom, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for professional development, skill-building, and career advancement.
Do workers at Nordstrom get paid breaks?
Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
43% of people say they don’t get paid breaks.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Nordstrom pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.
At Nordstrom, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.
Are part-time workers able to get health insurance from Nordstrom?
Most people who work part-time can get health insurance.
68% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 22 people who took the Breakroom Quiz between November 2024 and March 2025.
68% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 22 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Nordstrom?
Most people who work part-time get paid time off.
75% of people who work part-time say they get paid time off
Based on data from 36 people who took the Breakroom Quiz between May 2025 and July 2026.
75% of people who work part-time say they get paid time off
Based on data from 36 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Nordstrom affordable enough for their workers?
Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
84% of people say the health insurance costs are okay
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Nordstrom?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.
93% of people say they get paid time off.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 100 people who took the Breakroom Quiz between July 2025 and July 2026.
- 17% of people with changing schedules find out their shifts one week or less ahead of time.
- 43% of people with changing schedules find out their shifts two weeks ahead of time.
- 35% of people with changing schedules find out their shifts three weeks ahead of time.
- 5% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 100 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at Nordstrom worry about hours?
Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 106 people who took the Breakroom Quiz between July 2025 and July 2026.
42% of people report they worry about getting enough hours.
Based on data from 106 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Nordstrom workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.
42% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it for Nordstrom workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to get time off at Nordstrom?
Some people find it hard to get time off.
34% of people report it’s hard to get time off.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.
34% of people report it’s hard to get time off.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Nordstrom managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.
Do jobs at Nordstrom spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 100 people who took the Breakroom Quiz between July 2025 and July 2026.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 100 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at Nordstrom?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Nordstrom job good for students?
Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.
73% of students report this is a good place to work if you’re studying.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.
Is working at Nordstrom good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people at Nordstrom feel treated with respect by their managers?
Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 167 people who took the Breakroom Quiz between July 2025 and July 2026.
81% of people say they’re treated with respect by their managers.
Based on data from 167 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Nordstrom get to take their breaks without interruption?
Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 137 people who took the Breakroom Quiz between July 2025 and July 2026.
85% of people report that they get to take their breaks without interruption.
Based on data from 137 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Nordstrom?
Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 135 people who took the Breakroom Quiz between July 2025 and July 2026.
71% of people say they often feel stressed out at work.
Based on data from 135 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Nordstrom enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 140 people who took the Breakroom Quiz between July 2025 and July 2026.
34% of people report they don’t enjoy their job.
Based on data from 140 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Nordstrom recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 153 people who took the Breakroom Quiz between July 2025 and July 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 153 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get enough training when they start at Nordstrom?
Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 142 people who took the Breakroom Quiz between July 2025 and July 2026.
41% of people report they didn’t get enough training when they started working here.
Based on data from 142 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at Nordstrom?
Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Nordstrom’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 151 people who took the Breakroom Quiz between July 2025 and July 2026.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 151 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Nordstrom is doing?
Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 156 people who took the Breakroom Quiz between July 2025 and July 2026.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 156 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Nordstrom?
What are the most popular jobs at Nordstrom?
What are the most popular categories at Nordstrom?
$19/hr
Part-time
Posted 11 days ago
Job description
The Role at a Glance
The Operations Associate makes the magic possible at FAO Schwarz Nordstrom. From the moment product arrives to the moment it lands in a guest’s hands, you keep the boutique stocked, organized, and running smoothly. You thrive in the back-of-house but show up just as confidently on the floor. Operating within Nordstrom while representing FAO Schwarz means you hold a dual standard every day, and you take pride in meeting both.
Creating the Magic
As Operations Associate, you will:
- Receive and process shipments accurately and efficiently, following the team’s priorities to get the right product to the sales floor quickly.
- Keep the back-of-house clean, organized, and easy to navigate, maintaining a system that lets anyone quickly find and pull the product the floor needs.
- Replenish the floor with pace and precision to keep it consistently full, tidy, and guest-ready.
- Execute visual merchandising standards by placing products according to the planogram and maintaining the presentation that guests and both brands expect.
- Fulfill send sale orders accurately and on time, ensuring every purchase is packed, processed, and dispatched efficiently and up to standard.
- Show up for every guest you encounter on the floor, stopping to help and answer questions, and creating a moment of connection, regardless of what you’re working on.
- Support opening and closing routines as needed to help ensure the boutique is operationally ready before guests arrive and properly set at the end of the day.
- Consistently uphold shrink-prevention practices, following loss-prevention processes for both FAO Schwarz and Nordstrom, and escalate anything unusual.
- Flex across operational priorities throughout your shift, adapting to the needs of the moment and supporting the team wherever you’re needed.
- Stay curious and coachable by participating in training and seeking ways to continue growing in the role.
- Share what’s working with the team by actively contributing ideas, observations, and suggestions that strengthen the operation.
What Success looks like
You’re doing well in this role when:
- Guests move through a boutique that feels effortless and leave with no idea how much work went into making it that way.
- The boutique floor is always fully replenished, tidy, and guest-ready –an empty shelf is the exception, not the norm.
- Shipments are processed accurately and on time, ensuring the right product reaches the floor quickly.
- Your back-of-house is clean, organized, and easy for anyone on the team to navigate.
- Send sale orders are packed, processed, and dispatched accurately and on time.
- You stop and engage with every guest you encounter on the floor, regardless of workload.
- Shrink prevention processes are consistently followed without prompting.
- Leadership trusts you to adapt, stay flexible, and follow through on your priorities.
- You actively seek feedback, apply what you learn, and demonstrate visible growth over time.
This role aligns with Level 1 in our Career Framework and provides a strong foundation for progression into Specialist roles (Level 2).
What you’ll bring
You don’t need to be perfect, just organized, dependable, and genuinely invested in making the boutique run well.
- A strong attention to detail and a natural drive to keep things organized, accurate, and to standard.
- The energy and pace to work in a high-volume environment where priorities shift quickly.
- Comfort working in both the back-of-house and on the floor, with the confidence to engage guests when the moment calls for it.
- A genuine interest in toys, play, and the FAO Schwarz brand.
- Ability to lift up to 50 pounds and stand, bend, and twist for extended periods.
- Flexibility to work across days, evenings, and weekends.
Retail, hospitality, or operations experience is a plus. Curiosity and attitude mater most.
This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned.
About FAO Schwarz
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
York, MT, US
Year founded
1862