Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
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55 Node.Digital Data Jobs Hiring Near You
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Experience with scikit-learn and pandas for processing operational data at scale. * Knowledge of AI/ML pipelines and foundation model prompts. * Understanding of FinOps practices and cost management ...
Experience with scikit-learn and pandas for processing operational data at scale. * Knowledge of AI/ML pipelines and foundation model prompts. * Understanding of FinOps practices and cost management ...
DevOps Engineer/Systems Engineer (Mission Systems)
$53.25 - $73/hr
Data Operations: Experience managing Lakehouse architectures and data platform components (e.g.,Apache Spark, Tri no, Apache Ranger, Apache Iceberg, Apache Superset, data catalogs). * Security ...
DevOps Engineer/Systems Engineer (Mission Systems)
$53.25 - $73/hr
Data Operations: Experience managing Lakehouse architectures and data platform components (e.g.,Apache Spark, Tri no, Apache Ranger, Apache Iceberg, Apache Superset, data catalogs). * Security ...
DevOps Engineer/Systems Engineer (Mission Systems)
Mclean, VA · On-site
$53.25 - $73/hr
Data Operations: Experience managing Lakehouse architectures and data platform components (e.g.,Apache Spark, Tri no, Apache Ranger, Apache Iceberg, Apache Superset, data catalogs). * Security ...
Quick apply
DevOps Engineer/Systems Engineer (Mission Systems)
Mclean, VA · On-site
$53.25 - $73/hr
Data Operations: Experience managing Lakehouse architectures and data platform components (e.g.,Apache Spark, Tri no, Apache Ranger, Apache Iceberg, Apache Superset, data catalogs). * Security ...
Electrical Engineer
Elizabeth City, NC · On-site
... data for compliance with USCG and Other Government Agencies (OGA). - Review of industry standards (i.e., NA VAIR 01-lA-505 and SAE AS50881) for safety, reliability, and maintainability; ensure ...
Electrical Engineer
Elizabeth City, NC · On-site
... data for compliance with USCG and Other Government Agencies (OGA). - Review of industry standards (i.e., NA VAIR 01-lA-505 and SAE AS50881) for safety, reliability, and maintainability; ensure ...
UC Field Support Engineer
Irving, TX · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Quick apply
UC Field Support Engineer
Irving, TX · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Experience with scikit-learn and pandas for processing operational data at scale. * Knowledge of AI/ML pipelines and foundation model prompts. * Understanding of FinOps practices and cost management ...
Quick apply
Experience with scikit-learn and pandas for processing operational data at scale. * Knowledge of AI/ML pipelines and foundation model prompts. * Understanding of FinOps practices and cost management ...
Full Stack Developer
Chantilly, VA · On-site
Minimum of 3 years of experience in a big data environment using tools such as Hadoop, Pyspark, Spark, and Hbase (prefer at least two of the list) * Minimum of 5 years of hands-on, back-end Java ...
Quick apply
Full Stack Developer
Chantilly, VA · On-site
Minimum of 3 years of experience in a big data environment using tools such as Hadoop, Pyspark, Spark, and Hbase (prefer at least two of the list) * Minimum of 5 years of hands-on, back-end Java ...
Electrical Engineer
Elizabeth City, NC · On-site
... data for compliance with USCG and Other Government Agencies (OGA). - Review of industry standards (i.e., NA VAIR 01-lA-505 and SAE AS50881) for safety, reliability, and maintainability; ensure ...
Electrical Engineer
Elizabeth City, NC · On-site
... data for compliance with USCG and Other Government Agencies (OGA). - Review of industry standards (i.e., NA VAIR 01-lA-505 and SAE AS50881) for safety, reliability, and maintainability; ensure ...
UC Field Support Engineer
Irving, TX · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
UC Field Support Engineer
Irving, TX · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Experience with scikit-learn and pandas for processing operational data at scale. * Knowledge of AI/ML pipelines and foundation model prompts. * Understanding of FinOps practices and cost management ...
Experience with scikit-learn and pandas for processing operational data at scale. * Knowledge of AI/ML pipelines and foundation model prompts. * Understanding of FinOps practices and cost management ...
Electrical Engineer
Elizabeth City, NC · On-site
... data for compliance with USCG and Other Government Agencies (OGA). - Review of industry standards (i.e., NA VAIR 01-lA-505 and SAE AS50881) for safety, reliability, and maintainability; ensure ...
Quick apply
Electrical Engineer
Elizabeth City, NC · On-site
... data for compliance with USCG and Other Government Agencies (OGA). - Review of industry standards (i.e., NA VAIR 01-lA-505 and SAE AS50881) for safety, reliability, and maintainability; ensure ...
UC Field Support Engineer
Washington, DC · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
UC Field Support Engineer
Washington, DC · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
UC Field Support Engineer
Washington, DC · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Quick apply
UC Field Support Engineer
Washington, DC · On-site
Ability to analyze performance data, service trends, and workload metrics. * Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders. * Strong problem ...
Node.Digital Jobs Information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Job description
UC Field Support Engineer
Location: Maryland, Camp Springs
Preferred: US Citizenship
Job Description:
The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and coordination with centralized support teams to ensure continuity of operations. This individual will support the day-to-day operation and maintenance of UC infrastructure, ensuring uninterrupted, secure, and high-quality UC services across all USCIS locations. The role includes supporting the transition toward a cloud-native, Microsoft Teams-based UC environment, coordinating security and compliance requirements, and contributing to continuous modernization initiatives.
Requirements
Required Skills:
- Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony, Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services.
- Proficiency in hardware and endpoint troubleshooting, incident resolution, and technical support.
- Experience in managing service delivery and ensuring compliance with defined SLAs.
- Technical knowledge of hybrid on-premises and cloud environments.
- Ability to analyze performance data, service trends, and workload metrics.
- Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders.
- Strong problem-solving skills to detect and resolve UC service issues.
Nice To have Skills:
- Familiarity with integration requirements and modernization objectives for UC solutions.
- Knowledge of architectural leadership for enterprise UC solutions.
- Advanced technical and operational expertise across UC services.
Certifications:
- Relevant certifications in UC systems and solutions, such as Cisco Certified Network Professional (CCNP) Collaboration or similar.
- Certifications in cloud services, such as Microsoft Certified: Azure Solutions Architect Expert or similar.
Benefits
We are proud to offer competitive compensation and benefits packages to include
- Medical
- Dental
- Vision
- Basic Life
- Health Saving Account
- 401K matching
- Three weeks of PTO/Sick
- 11 Paid Holidays
- Pre-Approved Online Training
About Node.Digital
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Leesburg, VA, US
Year founded
2017