Nextech Systems
Nextech Systems

61 Nextech Systems Network Operations Technician Jobs Hiring Near You

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems ... Resolve systems failures and accessibility problems within the network to our services. Support ...

New

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems ... Resolve systems failures and accessibility problems within the network to our services. Support ...

New

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems ... Resolve systems failures and accessibility problems within the network to our services. Support ...

New

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems ... Resolve systems failures and accessibility problems within the network to our services. Support ...

New

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems ... Resolve systems failures and accessibility problems within the network to our services. Support ...

New

NETWORK AND SYSTEMS TECHNICIAN DISTINGUISHING FEATURES OF THE CLASS: Incumbent in this class ... operation of a connected computer system. b. The candidate provides an official description of the ...

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Network Operations Center (NOC) Technician I

Infobahn SoftWorld Inc

Allen, TX • On-site

Contractor

Re-posted 19 days ago


Job description

Hybrid Position - working 2 days onsite per week.

Job Title: NOC (Network Operations Center) Technician

Location: 415 E. Exchange Parkway - Allen, TX – 75002

Duration: Less than 3 months (With the possibility to extend to hire)

Schedule : Wednesday–Saturday, 2:00 PM – 12:30 AM (Central Time)

Interview Process: 1–2 virtual rounds (technical + behavioral)

(NextGen Operations Technician – Swing Shift)

Key Responsibilities

  • NextGen Operations Technicians execute high‑availability incident response for remote‑hosted and Cloud‑enabled customer operations.
  • ServiceNow Incident Management, Change Management, and Problem Management
  • Remote network surveillance and event response
  • Triage and resolution of service‑impacting incidents within SLA’s
  • Participation in complex troubleshooting with next‑tier SME’s
  • Customer‑facing technical support delivered via telephone, email, and web portal
  • Stakeholder communication during service‑impacting events
  • Vendor ticket management

Basic Requirements

Minimum of a High School Diploma

Must be able to work a 10‑hour shift

Must‑Have Qualifications
Working knowledge of IP networking and interoperability standards
1+ years of experience troubleshooting IP network connectivity
1+ years of experience troubleshooting service and hardware errors generated by routers, switches, terminal devices, servers, and endpoints
Working knowledge of networking protocols, such as VPN, BGP, MPLS, or SIP
Demonstrated ability to navigate and interpret network drawings (i.e., Vizio drawings)

Preferred Skills

Network Operations or Telecommunications industry experience

Cisco CCST or CCNA certification (plus)

ITIL Certification

AWS Cloud surveillance

Team Structure & Environment:
The Network and Security Operations (NSOC) team handles 24/7 incident response for 9‑1‑1 emergency call handling solutions deployed within the public safety sector. Typical solutions under support include NextGen 9‑1‑1 call routing installations for Public Safety Answering Points (PSAP’s), network Out of Band Management Solutions (modems), and networking devices (switches, routers and firewalls).

Industry Experience: Preferred to have NOC or Telecommunications experience


Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996