Net2Source
Net2Source

50 Net2Source Networking Jobs Hiring Near You

Provide first-line support for a variety of IT issues including hardware, software, network, and application-related problems. * Escalate complex or unresolved issues to the appropriate L2 or L3 ...

Embedded Software Engineer

Mossville, IL · On-site

$95K - $126K/yr

Also, great networking with other core software teams such as platform software as well as process partners like machine and display software development teams. Typical task breakdown: * Software ...

New

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Coordinate HQ Experience Center customer, partner, and press events, including executive networking receptions and Cinema movie screenings for our tier 1 ecosystem partners * Provide guidance to and ...

Showing results 21-40

Net2Source Jobs Information

What is it like to work at Net2Source?

Net2Source is a global IT staffing and solutions company that values diversity, innovation, and customer satisfaction, fostering a collaborative and dynamic work environment.

The company has a flat organizational structure, allowing employees to work closely with clients and colleagues across various departments, and its offices are equipped with modern amenities to promote productivity and employee well-being.

Working at Net2Source may appeal to candidates who are looking for a challenging and rewarding career in the IT industry, with opportunities for professional growth, skill development, and global exposure through its international client base and projects.
Infographic showing various Networking job openings at Net2Source in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 72% Physical, 22% Hybrid, and 6% Remote job distribution.
Service Desk

Other

Posted 8 days ago


Job description

Roles and Responsibilities

  • Serve as the initial point of contact for technical support requests via phone, email, and support tickets.
  • Collaborate with team peers to provide best-in-class customer service for aligned task.
  • Provide first-line support for a variety of IT issues including hardware, software, network, and application-related problems.
  • Escalate complex or unresolved issues to the appropriate L2 or L3 support teams, following internal procedures.
  • Should have a basic understanding of Major Incident Management (MIM).
  • Experience with tools like ServiceNow, Genesys, BeyondTrust (Bomgar)
  • Diagnoses and resolves advanced IT related issues-Softwares, O365 and Windows operating systems.
  • Assist with password resets, account lockouts, other user account management and Active directory / ARS platform knowledge.
  • Setup / Diagnoses and resolve MTR / AV related issue.
  • Document and track incidents and service requests in the ticketing system, ensuring accurate details and timely updates.
  • Monitor service desk queues and prioritize requests based on urgency and impact.
  • Install, configure, and maintain hardware devices such as desktops, laptops, printers, and mobile devices.
  • Assist with software installations and updates, ensuring systems are up-to-date and secure and Manage Intune device configurations and updates.
  • Assist with basic network troubleshooting, including connectivity issues, VPN access, and Wi-Fi problems.
  • Adhere to company policies and procedures, ensuring compliance with IT security and privacy standards.
  • Patience and empathy when dealing with customers who may be frustrated or inexperienced with technology.
  • Candidate should be an effective team player with a keen eye on Continuous Improvements.
  • Makes recommendations for updates to the KB database.

Desired Candidate Profile
  • 2-7 Yrs of experience in Service Desk/Technical Support - L1.
  • Provide support through Calls, Emails and self service tickets and should be willing to work in 24*7 rotational shift environment.
  • Excellent communication and customer service skills to support Global customers.
  • Experience with advanced Active Directory, O365, software installation, Printers and other standard applications.
  • Familiarity with networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Good knowledge of ticketing systems (e.g., ServiceNow).
  • Strong problem-solving and troubleshooting skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent communication skills, both verbal and written, with the ability to explain technical issues to non-technical users.
  • Strong customer service orientation with a focus on user satisfaction.
  • Ability to manage time effectively and prioritize tasks based on urgency.

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About Net2Source

Sourced by ZipRecruiter

Net2Source is an employer-of-choice for over 2200+ consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us!

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

New Brunswick, NJ, US

Year founded

2007