60 Neogov Networking Jobs Hiring Near You

Job Summary:
NEOGOV is a company that provides software solutions for public sector organizations. The Systems Support Technician role involves providing software and hardware support to ensure efficient technology and network operations, along with troubleshooting and maintaining various systems and equipment.
Responsibilities:
• Attends and participates in meetings, workshops, and seminars for the purpose of conveying and/or gathering information required to perform functions.
• Collaborates with internal and external parties for the purpose of conveying and/or gathering information required to perform job functions, implementing and maintaining services, providing technical assistance and support, and providing information and/or direction regarding information systems and services.
• Communicates with administrators, staff, and vendors for the purpose of implementing and maintaining services and programs, coordinating activities, resolving issues and conflicts, and exchanging information.
• Configures on-site network systems (e.g., servers, network security, internet and email access, printing applications, mobile devices, software installations, etc.) for the purpose of ensuring efficient operations.
• Informs supervisor and staff regarding procedures and/or status of work orders for the purpose of providing information for making decisions, taking appropriate action, and ensuring efficient operations.
• Installs, configures, and maintains a variety of software (e.g., adds or updates requested changes, performs network back-ups, enhancements, data source changes, adds additional functionality, service packs, application software, operating software, etc.) for the purpose of upgrading and maintaining District systems.
• Installs, configures, repairs, and maintains a wide variety of hardware, network services, and equipment (e.g., desktops, laptops, tablets, peripherals, switches, routers, servers, data communications hardware, modems, network devices, etc.) for the purpose of meeting district systems requirements.
• Maintains an inventory of supplies and equipment (e.g., mobile devices, computer cables, peripheral devices, replacement parts, laptops, tablets, etc.) for the purpose of ensuring availability of required items.
• Maintains systems and servers related to district local and wide area networks (e.g., email systems, accounts, print queues, workstation IDs, IP assignments, computer labs, classroom computers, VOIP, security, antivirus, etc.) for the purpose of ensuring availability of services to authorized users.
• Monitors a variety of systems and functions (e.g., local and wide area network connections, network traffic, performance, point of sale equipment, etc.) for the purpose of ensuring that systems are secure and resources are utilized effectively.
• Operates various technical and office equipment (e.g., telephone, cable analyzer, hand and power tools, cloud management tools, switches, servers, printers, imaging software, etc.) for the purpose of delivering services in compliance with established guidelines and mandated requirements.
• Prepares a variety of manual and electronic documents, files, and reports (e.g., procedures, documentation, inventory, work orders, purchase requisitions, user and network information, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
• Provides end user support and training for the purpose of enabling end users to operate new and/or existing hardware and software.
• Responds to emergency situations for the purpose of resolving immediate concerns.
• Serves as a technical resource for the purpose of providing information and/or advice regarding active or planned projects.
• Troubleshoots a wide variety of hardware and software (e.g., servers, network connections, peripherals, audio and visual equipment including televisions, projectors, and sound systems, VOIP telephones, cellular and mobile devices, workstations, laptops, tablets, digital signage, etc.) for the purpose of resolving operational issues, restoring services, and identifying equipment and/or systems repair and replacement needs.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Qualifications:
Required:
• Job related experience with increasing levels of responsibility is required.
• Graduation from high school or equivalent supplemented by college-level coursework in computer hardware and software applications or a related field and three years of related experience including hardware and software applications in a network environment.
• Valid California Class C Driver License
• Fingerprint and Background Clearance
• Drug Test
• Tuberculosis Clearance
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.