ZipRecruiter

Log In

Myriad Genetics
Myriad Genetics

58 Myriad Genetics Product Development Jobs Hiring Near You

Myriad Genetics

Customer Success Manager

... Myriad Genetics' products to patients. The Customer Success Manager (CSM) serves as the primary ... Act as a mentor and coach to colleagues fostering collaboration, development, and retention across ...

New

next page

Showing results 1-20

All JobsMyriad Genetics Product Development Jobs

Myriad Genetics Jobs Information

What is it like to work at Myriad Genetics?

Myriad Genetics is a company that values innovation and collaboration, fostering a culture of teamwork and open communication among its employees. The company's work environment is focused on advancing precision medicine through genetic testing and research, with a mission to improve patient outcomes and transform the way healthcare is delivered. Working at Myriad Genetics may appeal to candidates who are passionate about genetic research and healthcare innovation, as the company offers opportunities for professional growth and development in a dynamic and rapidly evolving field.

What makes Myriad Genetics an attractive place to work?

Myriad Genetics is a leading biotechnology company that has established itself as a pioneer in genetic testing and precision medicine. The company's workplace culture values innovation, collaboration, and a commitment to delivering high-quality patient care, with a focus on creating a supportive and inclusive environment for its employees. Joining Myriad Genetics offers opportunities for professionals to contribute to groundbreaking research, develop their skills, and make a meaningful impact in the field of genetic medicine.

Do workers at Myriad Genetics get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Myriad Genetics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

At Myriad Genetics, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Myriad Genetics affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Myriad Genetics?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Myriad Genetics worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Myriad Genetics workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it for Myriad Genetics workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at Myriad Genetics?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Myriad Genetics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at Myriad Genetics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at Myriad Genetics?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at Myriad Genetics good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Myriad Genetics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Myriad Genetics get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Myriad Genetics?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Myriad Genetics enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Myriad Genetics recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Myriad Genetics?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Myriad Genetics?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Myriad Genetics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Myriad Genetics is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.

What are the most popular job types at Myriad Genetics?

    What are the most popular jobs at Myriad Genetics?

    What are the most popular categories at Myriad Genetics?

    Infographic showing various Product Development job openings at Myriad Genetics in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 40% Physical, and 60% Remote job distribution.

    Customer Success Manager

    Myriad Genetics

    Salt Lake City, UT • On-site, Remote

    $54K/yr

    Full-time

    Posted 6 days ago

    Myriad Genetics rating

    8.0

    Company rating: 8.0 out of 10

    Based on 17 frontline employees who took The Breakroom Quiz

    49th of 121 rated laboratories

    Job description


    Organization Overview
    Myriad Genetics, Inc., a premier genetic screening and personalized medicine testing company. Our genetic screens and tests provide actionable information empowering patients and their families to make critical and timely healthcare decisions, whether they are thinking about starting a family or evaluating risk for hereditary cancer. We strive to put patients first, clinicians in control and costs in their place. We seek to transform the execution of complex genetic testing and screening through our three high-value products that include end-to-end workflow features making for seamless delivery of Myriad Genetics' products to patients.
    Job Description
    The Customer Success Manager (CSM) serves as the primary liaison between Myriad Genetics and key accounts such as health systems, MSOs, hospitals, OBGYNs, oncologists and genetic counselling groups. In this role, the CSMs support key accounts through proactive and scalable solutioning, workflow optimization, data-driven analysis, and stakeholder relationship building. CSMs play a critical role in onboarding new accounts and implementing digital services, ensuring long-term scalability and account success.
    CSMs are responsible for driving account retention and growth by improving operational efficiency, assisting in business reviews, and providing education on Myriad's digital tools and ordering processes. They anticipate customer needs, resolve issues quickly, and advocate internally for process improvements and product enhancements. Through these efforts, CSMs strengthen trust with strategic partners, foster customer satisfaction, and position accounts for sustained success.
    Responsibilities
    • Serve as the primary liaison for key accounts and stakeholders, collaborating cross-functionally with Sales, Client Services, EMR, Billing, Digital Products, and Marketing to ensure customer success.
    • Build and maintain strong internal and external stakeholder relationships to help drive business solutions
    • Clearly communicate customer needs and drive scalable, data-informed solutions.
    • Lead onboarding and implementation for new accounts, optimizing workflows to ensure long-term scalability and customer satisfaction.
    • Proactively leverage problem-solving expertise to prevent and resolve customer challenges and guide enhancements to internal processes and policies.
    • Contribute to strategic vision by identifying customer trends, advocating for process enhancements, and supporting operational efficiency.
    • Act as a mentor and coach to colleagues fostering collaboration, development, and retention across the commercial organization.
    • Use data and CRM tools (e.g. Salesforce) to track progress, identify opportunities, and measure continuous improvement.

    Qualifications
    • Bachelor's degree (B.A. or B.S.) preferred.
    • 3+ years of experience in customer service or account management; healthcare or biotech industry experience is strongly preferred.
    • Proven track record of exceeding company targets in competitive markets.
    • Strong presentation, training, and coaching skills.
    • Excellent interpersonal, written, and verbal communication skills, including active listening, advising, facilitating, and problem solving.
    • Highly organized with strong attention to detail; able to manage multiple priorities in a fast-paced environment.
    • Comfortable and effective at engaging customers both remotely and in person.
    • Proficiency with Salesforce or similar CRM systems; additional business software knowledge preferred.
    • Ability to model and uphold corporate values.
    • Knowledge of HIPAA and healthcare compliance standards.
    • Willingness to travel up to 10%.

    #LI-LB1
    About Us
    Ready to transform the future of patient care through the power of genetics?
    For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women's health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
    What inspires us - and you - is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you're ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
    We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
    Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
    Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."

    What Myriad Genetics employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply