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A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and ...

A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and ...

A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and ...

A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and ...

A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and ...

A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and ...

A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and ...

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Mul Jobs Information

Infographic showing various job openings at Mul in the United States as of August 2026, with employment types broken down into 76% Full Time, and 24% Nights. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution.

Multi Unit Restaurant Manager

Baskin Robbins

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision

Re-posted 6 days ago


Baskin-Robbins rating

5.1

Company rating: 5.1 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

32nd of 47 rated dessert shops


Job description

Overview

Position Title: Multi Unit Restaurant Manager

Generally Reports To: Franchisee/District Manager/Director of Operations

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

Able to perform all duties of restaurant team members and restaurant managers

Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards

Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability

Understand local marketing area and competitor trends

Establish sales and service goals with franchise owners and restaurant managers

Provides great guest service and resolves issues

Lead team meetings

Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives

Ensure that restaurants correctly execute new products and processes in a marketing window

Develop business plans for their portfolio and develop action plans with franchise owners.

Drive a clear vision and clearly communicates to the team

Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities Include:

Recruit, hire, onboard and develop restaurant managers

Plan, monitor, appraise and review restaurant employee performance

Manage and coordinate the Restaurant Management team to support their restaurant performance & execution

Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

3 years previous multi-unit or similar experience in retail, restaurant or hospitality

College degree preferred

Key Competencies

Strong analytical skills and business acumen

Works well with others in a fun, fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and embrace change

Guest focused

Ability to train and develop a team

Time management

Problem solving

Motivating others


Employee Perks

Bonus

Car Allowance

Phone Allowance

Additional Perks: [Healthcare,Vision, Dental, Etc]

Employment Type: FULL_TIME

What Baskin-Robbins employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Baskin-Robbins logo

About Baskin-Robbins

Sourced by ZipRecruiter

Back in 1945, Burt Baskin and Irv Robbins had a pretty great idea. See, they were big ice cream people. So while every other ice cream shop stuck with vanilla, chocolate, and strawberry, they decided to go big. Like, “let’s offer 31 flavors instead” big. Because ice cream should be an every day treat. And the people? Yeah, they loved that. It's safe to say Burt and Irv’s passion made an impact. Fast forward about 75 years, and we’re over 1400 flavors strong. Which is… kinda crazy when you think about it. But the best part is, we’ve got flavors for everyone, for every day, and for every occasion. So, whether your kid’s team finally won a game, you found your left shoe, or you just got out of bed this morning, there's always a yay-worthy scoop ready for you. And we think that's pretty cool. Maybe you learned a new dance trend, finally made your bed, or found the perfect blue sweater. We think every win is worth celebrating. That’s why we do what we do. But, we don’t just stop at ice cream. Sometimes you need a little something extra. Like a Cappuccino Blast® pick-me-up after lunch, a handcrafted sundae in the afternoon, or even a just-because ice cream cake on those days when an ordinary cake just won’t do. No matter what you’re celebrating, we’re here to help you seize the yay.

Industry

Retail and restaurants

Company size

501 - 1,000 Employees

Headquarters location

Canton, MA, US

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