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Job Title: Warehouse Outbound Supervisor
Job Location: Hazleton, PA (2nd shift)
Job Duration: 12+ month contract with possibility of extension
Max Hourly Rate($): $30/hour on W2 + Benefits
Duties and Responsibilities
Responsibilities:
Plan daily workload for outbound operations team (Picking, Packing and Shipping)
Communicate daily work plan to outbound team and shares daily objectives to reinforce individual associate goals
Oversee daily operation of outbound operation team: Floor Lead, Picker, Loader, Final Checkers, General laborers to ensure proper planning, picking, loading, picking shipment, palletizing etc.
Supervise preparation and completion of orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Arrange shipments by examining destination, route, rate, delivery time; dispatches to carriers
Operate and maintain preventively warehouse vehicles and equipment, reporting damage to General Affairs
Maintain oversight of actual hours spent on outbound activities
Review associate time cards daily and clears all missed punches and time card exceptions
Report to and communicate with Site/General Manager and client
Communicate expected spikes in order volume to WH operations leadership team and recommends/requests additional temporary labor as required
Train Floor Leads, Staff Leads, and Driver Leads
Follow quality service standards and comply with procedures, rules and regulations; handle order processing and order fulfillment according to customer supply chain compliance policies
Communicate daily objectives achieved to WH operations leadership via "end of day” report (headcount details (absences, call-ins), orders processed, orders shipped, number of orders backordered/total of next day numbers left to pick and shipment fails.
Communicate inventory imbalances in primary bin locations to inventory control team for research and resolution
Assist inventory control team with controlling "loose item” situations in outbound areas
Coordinate with inbound, inventory control and returns teams to optimize labor utilization for the work day
Maintain warehouse supply and report to Accounting Lead
Use an RF gun with a high level of accuracy
Identify damages and report shortages or quality deficiencies
Coordinate loading and unloading of trailers as required
Adhere to the client program and maintain a clean environment at all times
Coordinate and expedite requests, time-specific pickups and deliveries and other special requests.
Keep a clean and safe working environment and optimize space utilization
Report any discrepancies to proper department(s)
Demonstrate a commitment to process excellence and continuous improvement
Manage additional tasks required by Site/General Manager and Client
Requirements/Qualifications:
2+ years of experience as Outbound Supervisor or similar warehouse supervisory position
High School Diploma or GED Required
Excellent knowledge of data analysis and forecasting methods
Working knowledge of inventory management software (e.g. ERP)
Ability to accurately track inventory and create reports
Possess an analytical mind with strong math skills
Excellent organizational and planning skills
Outstanding communication and interpersonal abilities
Reliable and trustworthy
Ability to travel ~10% to other US warehouses
Relevant qualifications (e.g. CPIM) are a plus