Milwaukee Tool

60 Milwaukee Tool Customer Service Jobs Hiring Near You

Reliability Engineer II

Brookfield, WI

$97K - $122K/yr

... our customers demand from Milwaukee Tool. Duties and Responsibilities Product Development and Life Cycle Management * Collaborate and lead teams to evaluate new product designs and engineering ...

Service Representative

New York, NY · On-site

$27 - $30/hr

... the Milwaukee Tool product line in the Factory Service Center. The ideal candidate will seek to gain technical expertise and possess a customer-centric approach as part of a high performing team.

Reliability Engineer II

Brookfield, WI · On-site

$97K - $122K/yr

... our customers demand from Milwaukee Tool. Duties and Responsibilities Product Development and Life Cycle Management * Collaborate and lead teams to evaluate new product designs and engineering ...

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Milwaukee Tool Jobs Information

What is it like to work at Milwaukee Tool?

Milwaukee Tool is known for its strong focus on innovation, quality, and customer satisfaction, fostering a culture that values collaboration and continuous improvement. The company operates with a flat organizational structure, allowing employees to take ownership of their projects and work closely with cross-functional teams in a dynamic and fast-paced environment. Working at Milwaukee Tool may appeal to individuals who are passionate about creating high-quality products and are eager to contribute to a company that prioritizes innovation and customer satisfaction.

What makes Milwaukee Tool an attractive place to work?

Milwaukee Tool is a leading manufacturer of heavy-duty power tools and hand tools, known for its commitment to innovation and quality in the industry. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to contribute to product development and improvement. Joining Milwaukee Tool provides professionals with a chance to be part of a growing organization with a strong reputation, offering opportunities for career growth, professional development, and making a meaningful impact in the industry.
Infographic showing various Customer Service job openings at Milwaukee Tool in the United States as of August 2026, with employment types broken down into 94% Full Time, 1% Part Time, and 5% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Software Quality Assurance Engineer

Milwaukee Tool

Menomonee Falls, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Job Description:
As a QA Engineer I - Digital Platforms, you will support the delivery of high-quality digital experiences across Milwaukee Tool's customer-facing applications, including MilwaukeeTool.com, Commercial Products API, PACKOUT™ Builder, and Custom PPE solutions.
In this role, you will partner closely with developers, product owners, business analysts, and fellow QA engineers to learn our systems, understand business processes, and contribute to quality throughout the software development lifecycle. You will execute testing activities, identify defects, and help ensure customers receive reliable and intuitive digital experiences.
*Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.
You'll be DISRUPTIVE through these duties and responsibilities:
  • Execute functional, regression, integration, and exploratory testing for web and API-based applications.
  • Develop a strong understanding of Milwaukee Tool's digital platforms, business processes, and customer experiences.
  • Collaborate with cross-functional teams to understand requirements, user stories, and acceptance criteria.
  • Identify, document, and track software defects while effectively communicating findings to development teams.
  • Participate in backlog refinement, sprint planning, daily standups, and other Agile ceremonies.
  • Create and maintain test cases, test data, and QA documentation.
  • Assist with validation of website content, product information, and customer-facing functionality.
  • Learn and apply quality engineering best practices, testing methodologies, and automation tools.
  • Support user acceptance testing and release validation activities.
  • Communicate testing status, risks, and issues clearly to team members and stakeholders.
  • Continuously expand technical knowledge of the applications, systems, and technologies used within the organization.
  • Perform other duties as assigned.

The TOOLS you'll bring with you:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
  • 0-2 years of experience in Quality Assurance, Software Testing, or a related field.
  • Basic understanding of software development and testing concepts.
  • Strong verbal and written communication skills.
  • Demonstrated ability to collaborate effectively within cross-functional teams.
  • Strong organizational, analytical, and problem-solving skills.
  • A desire to learn new technologies, systems, and business processes.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Familiarity with Agile methodologies is preferred.
  • Basic knowledge of web technologies, APIs, or test automation concepts is a plus.

Other TOOLS we prefer you to have:
  • Exposure to API testing.
  • Familiarity with tools such as Azure DevOps, Jira, Postman, or browser developer tools.
  • Basic understanding of test automation concepts.
  • Experience working on team projects in a professional, academic, or internship environment.
  • Interest in quality engineering and continuous improvement practices.

We provide these great perks and benefits:
  • Robust health, dental, and vision insurance plans
  • Generous 401(k) savings plan
  • Education assistance
  • On-site wellness, fitness center, food, and coffee service
  • And many more - check out our benefits site for details

Milwaukee Tool is an equal opportunity employer.