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Millennium Group
Millennium Group

60 Millennium Group Customer Service Jobs Hiring Near You

The Millennium Group

Mail Services Associate

West Hartford, CT · On-site

$16 - $21.25/hr

The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print ... customer service principles and practices; must be customer service focused • Professional ...

New

The Millennium Group

Mail Services Associate

Hartford, CT · On-site

$16 - $17.50/hr

The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print ... customer service principles and practices; must be customer service focused • Professional ...

New

The Millennium Group

Mail Services Associate

Hartford, CT · On-site

$16 - $17.50/hr

The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print ... customer service principles and practices; must be customer service focused • Professional ...

New

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Millennium Group Jobs Information

What is it like to work at Millennium Group?

The Millennium Group is a private intelligence agency that operates with a strong sense of professionalism and discretion, valuing expertise and results-driven work.

As a company, the Millennium Group is structured around a team-based approach, with agents and analysts working together to tackle complex cases and missions, often in a fast-paced and dynamic environment. The company's work involves a range of activities, from research and analysis to field operations and strategic planning.

Working at the Millennium Group may appeal to individuals who are drawn to a challenging and dynamic work environment, with opportunities to develop their skills and expertise in a range of areas, including intelligence analysis, strategic planning, and operational management.

What makes Millennium Group an attractive place to work?

Millennium Group is a well-established and respected organization in the industry, known for its expertise and commitment to delivering high-quality services. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the growth and success of the organization. Joining Millennium Group can provide professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic and forward-thinking team.

Does The Millennium Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get paid time off at The Millennium Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.

How easy is it to get time off at The Millennium Group?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to take sick days at The Millennium Group?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at The Millennium Group feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at The Millennium Group?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at The Millennium Group recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at The Millennium Group?

Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at The Millennium Group?

Most people aren’t given support to advance their career here.
In the last year, 100% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think The Millennium Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how The Millennium Group is doing?

Most people don’t feel well informed about how the company is doing.
86% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
What are the most popular job types at Millennium Group?
    What are the most popular jobs at Millennium Group?
    What are the most popular categories at Millennium Group?
    Infographic showing various Customer Service job openings at Millennium Group in the United States as of August 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 91% Physical, and 9% Remote job distribution.

    Customer Service Associate 8AM-5PM

    The Millennium Group

    Charlotte, NC • On-site

    $20 - $20.50/hr

    Full-time

    Re-posted 16 days ago

    The Millennium Group rating

    6.6

    Company rating: 6.6 out of 10

    Based on 7 frontline employees who took The Breakroom Quiz

    313th of 488 rated business services

    Job description

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
    Position Overview
    Job Summary We are seeking a detail-oriented and customer-focused Mail Services & Customer Support Associate to join our team. This role provides support for Interoffice Mail operations and the eSO (Electronic Shipping Option) product. The ideal candidate will have strong problem-solving skills, the ability to work with multiple systems, and a background in customer service.
    Key Responsibilities
    • * Provide support to Interoffice Mail and the eSO (Electronic Shipping Option) product by handling internal customer inquiries via toll free number and department e-mail to include receipt and delivery inquiries, mailing inquiries or concerns, eSO general system and navigational inquiries and general requests for information.
      * Perform research to re-direct incoming mail that cannot be sorted out for distribution based on insufficient information (incomplete or invalid mail address code)
      * Image, log and redirect complaints and negotiable items adhering to risk controls
      * Produce reports and perform root cause analysis of issues

    Qualifications
    • Strong analytical skills with high attention to detail and accuracy
    • Good verbal, written, and interpersonal communication skills
    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
    • Ability to adapt and adjust to change
    • 1+ year of customer service experience
    • Experience in researching customer inquiries
    • Solid PC skills to include mainframe applications, Outlook, Excel, Word
    • Comfortable working in a warehouse environment and wearing company issued uniform shirt
    • Must be able to lift up to 50lbs

    What The Millennium Group employees say

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