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25 Mfcu Jobs Hiring Near You

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Business Development Officer

San Diego, CA · On-site

$75K - $90K/yr

At Mission Federal Credit Union, we believe banking should help people thrive--not just financially, but in their everyday lives. As a Business Development Officer , you'll be more than a ...

mfcu

Rancho Bernardo - Universal Banker

San Diego, CA

$22 - $25/hr

Do you have some Teller experience under your belt and looking to take the next step in your financial career? Do you have foundational knowledge of finance, and are eager to gain more experience in ...

mfcu

Chula Vista - Universal Banker

San Diego, CA · On-site

$22 - $25/hr

Do you have some Teller experience under your belt and looking to take the next step in your financial career? Do you have foundational knowledge of finance, and are eager to gain more experience in ...

mfcu

Bressi Ranch - Relationship Banker

San Diego, CA

$23 - $26/hr

So, you have a couple of years working in the financial industry and you're ready to take the next step in your career? If this sounds like you, please, read on. Are you outgoing and enjoy building ...

mfcu

Mortgage Servicer I

Midland, MI · On-site

Do you have experience with mortgage loan account management and a passion for delivering exceptional member service? Would you enjoy supporting the day-to-day lifecycle of mortgage loans, from ...

mfcu

$22 - $23.50/hr

Do you love working with people in the community? Are you outgoing and enjoy building relationships? Are you looking to get your foot in the door somewhere you can have a career? Don't worry if you ...

mfcu

Commercial Lending Director I

Midland, MI · On-site

Are you a strategic commercial lending leader who thrives in building relationships and driving meaningful growth? Would you enjoy cultivating an environment of purpose, belonging and joy for your ...

mfcu

Talent & Culture - Senior Recruiter

San Diego, CA · On-site

$38 - $43/hr

Make an impact where people truly matter. At Mission Fed, we believe great people build great communities. We're looking for a Senior Recruiter who is passionate about connecting exceptional talent ...

mfcu

Santee - Senior Relationship Banker

Santee, CA

$26 - $33/hr

Have you decided that you want to take the next step in your financial institution career and get onto the MANAGEMENT track? Are you ready to learn more operational duties while leveraging your ...

mfcu

Carlsbad - Relationship Banker

Carlsbad, CA

$23 - $26/hr

So, you have a couple of years working in the financial industry and you're ready to take the next step in your career? If this sounds like you, please, read on. Are you outgoing and enjoy building ...

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Infographic showing various job openings at Mfcu in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Member Service Representative I/Teller

mfcu

Jenison, MI • On-site

Full-time

Posted 26 days ago

Key responsibilities

  • Receive and process member transactions including cash and check processes, deposits, transfers, and loan payments.

  • Assist members with account maintenance, changes, and handling inquiries on accounts, statements, and histories.

  • Create opportunities for expanded member relationships by determining needs for additional products and services and recommending appropriate Credit Union solutions.

Job description

Do you thrive on empowering people in their financial journey? Are you motivated by meaningful conversations, thoughtful problem-solving, and creating a great member experience? Members First Credit Union is seeking a Member Service Representative (teller) at our Jenison Branch in Grand Rapids. Join our team and help us create thriving communities!
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
MEMBER SERVICE REPRESENTATIVE I
Reports to: Branch Leader
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You will do this by living out our core values in every service contact to both internal and external members. At the heart of our Employee Value Proposition lies the belief in purpose, belonging, and joy, fostering a culture where every team member feels invested and encouraged to make a meaningful impact in the lives of others.
Essential Duties
  • "We empower people in their journey of wellbeing"
  • MFCU is looking for a Member Service Representative who is Trustworthy, Caring, and Enthusiastic in receiving and processing MFCU member transactions including, but not limited to, cash and check processes, deposits, transfers, and loan payments. Assists members with account maintenance and changes. Collaborates with branch staff to cross-sell and increase member share of wallet. Ensures security and compliance procedures are followed in all transactions
  • This position is an in branch/office role, must be available to work 8 a.m. to 5 p.m. M-F, Saturday business hours as scheduled, and some outside of normal working hours for meetings and/or education/trainings
  • Successfully obtain Certified Credit Union Financial Counselor (CCUFC) designation through America's Credit Unions within first year of service with M1.

Duties and Responsibilities
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
  • Create opportunities for expanded member relationship by determining the needs for additional product and services and recommend appropriate Credit Union solutions
  • Remind delinquent members that their payments are due
  • Maintain Sales and Service Performance Expectations
  • Process member's cash and check transactions, to include deposits, withdrawals, check cashing and loan payments. Inputs CTR information electronically and sends the CTRs to BSA Compliance Officer
  • Handle inquiries on member's accounts, statements, and histories.
  • Process check orders as needed
  • Sell Visa Gift and Travel Cards and cashier's checks/money orders.
  • Collect any fees as required for services.
  • Answer phones and handle inquires.
  • Process mail as needed
  • Assist other departments with clerical duties as required.
  • Participate and engage in monthly developmental coaching

General Sales Expectations
  • Build relationships with current and new members. Offer products and services that will help improve their financial wellbeing.
  • Actively participate in Credit Union initiatives, promotions, and achieve assigned financial service goals
  • Assist with the onboarding process that continues to build relationship with new members.

Other
  • Attend education functions/ Community Difference Projects (CDP)
  • Other duties that may be assigned from time to time.

Qualifications and Expectations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.
  • Strive to exceed credit union, department, and personal goals
  • Team oriented
  • Highly organized
  • Produces accurate work results
  • Readily keeps others adequately informed
  • Presents a professional image
  • Maintains a high level of knowledge about credit union philosophy, products and services
  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
  • Effectively apply and maintain financial counseling concepts, gained through America's Credit Unions' Financial Counseling Certification Program (FiCEP), to promote financial well-being.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to move or transport up to 25 pounds.
  • Able to remain stationary for 2-4 hours at a time.

Work Environment
  • Must maintain a neat and orderly work area.
  • Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).
  • Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.

Education and Experience
  • Minimum high school graduate or equivalent.
  • Experience operating a personal computer
  • Ability to communicate with members and other staff - clearly and concisely
  • Good working knowledge of all credit union products and service
  • Skills in Microsoft Word, Excel, and Outlook
  • Knowledge of, or the ability to learn Credit Union systems, products, services, and procedures
  • *Education and experience requirements may be waived for Co-Op students.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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