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60 Mercy Customer Service Jobs Hiring Near You

Mercy

Optician - Mercy Hospital Washington

Washington, MO · On-site

$15.25 - $19.75/hr

Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis ... Optician Mercy Hospital Washington Part-Time OR Full-Time Schedule: Days This position offers both ...

Mercy

Optician - Mercy Hospital Washington

Washington, MO · On-site

$15.25 - $19.75/hr

Find your calling at Mercy! Overview Superior knowledge of optics with emphasis on the fitting and ... Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis.

Mercy

Optician - Mercy Hospital Washington

Washington, MO · On-site

$15.25 - $19.75/hr

Find your calling at Mercy! Overview Superior knowledge of optics with emphasis on the fitting and ... Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis.

Mercy

Optician - Mercy Hospital Washington

Washington, MO · On-site

$15.25 - $19.75/hr

Find your calling at Mercy! Overview Superior knowledge of optics with emphasis on the fitting and ... Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis.

Mercy

Optician - Mercy Hospital Washington

Washington, MO

$15.25 - $19.75/hr

Find your calling at Mercy! Overview Superior knowledge of optics with emphasis on the fitting and ... Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis.

Mercy

Optician - Mercy Hospital Washington

Washington, MO · On-site

$15.25 - $19.75/hr

Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis ... Optician Mercy Hospital Washington Part-Time OR Full-Time Schedule: Days This position offers both ...

Mercy

Optician - Mercy Hospital Washington

Washington, MO

$15.25 - $19.75/hr

Find your calling at Mercy! Overview Superior knowledge of optics with emphasis on the fitting and ... Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis.

Mercy

Excellent customer service skills are essential for interacting with patients and visitors in a ... Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision ...

Mercy

Optician - Mercy Hospital Washington

Washington, MO

$15.25 - $19.75/hr

Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis ... Optician Mercy Hospital Washington Part-Time OR Full-Time Schedule: Days This position offers both ...

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Mercy Jobs Information

What is it like to work at Mercy?

Mercy is a healthcare organization that prioritizes compassion, respect, and collaboration, fostering a supportive and inclusive work environment.

As a faith-based, non-profit organization, Mercy's mission is to provide high-quality, patient-centered care, with a focus on innovation, teamwork, and community involvement. The organization's structure emphasizes interdisciplinary collaboration, with various departments working together to achieve common goals.

Working at Mercy may appeal to individuals who share a passion for delivering exceptional patient care, are committed to making a positive impact in their communities, and value a work environment that promotes professional growth and development.

What makes Mercy an attractive place to work?

Mercy is a leading healthcare organization known for its commitment to delivering high-quality patient care and advancing healthcare innovation. The company fosters a collaborative work environment that encourages teamwork, professional growth, and innovation, with opportunities for employees to contribute to improving patient outcomes and advancing medical research. By joining Mercy, individuals can pursue a career that aligns with their values and offers opportunities for professional development, growth, and making a meaningful impact in the healthcare industry.

Do workers at Mercy get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Mercy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

At Mercy, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Mercy?

Only some people who work part-time can get health insurance.
54% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 13 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Mercy?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Mercy affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Mercy?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 60% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 122 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Mercy worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Mercy workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 146 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Mercy workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 118 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Mercy?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Mercy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Mercy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 170 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Mercy?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Mercy job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Mercy good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 81 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Mercy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Mercy get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Mercy?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Mercy enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Mercy recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Mercy?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Mercy?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Mercy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Mercy is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Mercy?
    What are the most popular jobs at Mercy?
    What are the most popular categories at Mercy?
    Infographic showing various Customer Service job openings at Mercy in the United States as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, and 25% Part Time. Highlights an 100% Physical job distribution.

    Optician - Mercy Hospital Washington

    Mercy

    Washington, MO • On-site

    $15.25 - $19.75/hr

    Full-time, Part-time

    Medical, Dental, Vision, Retirement, PTO

    This job post has expired today. Applications are no longer accepted.

    Mercy rating

    6.5

    Company rating: 6.5 out of 10

    Based on 208 frontline employees who took The Breakroom Quiz

    605th of 887 rated healthcare providers

    Job description

    Find your calling at Mercy!

    Overview Superior knowledge of optics with emphasis on the fitting and sale of eyewear. Strong customer service skills. Assist the customer in eyeglass selection and prescription analysis. Support store manager in various projects such as frames pricing and monthly inventory counts. Assist with general office duties such as answering the phone, greeting customers, filing, entry into cash register, and data entry. Some travel to other offices to cover staffing needs may be necessary. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.

    Position Details:

    Optician

    Mercy Hospital Washington
    Part-Time OR Full-Time

    Schedule: Days

    This position offers both full-time and part-time opportunities. The primary work location will be Mercy Washington, with occasional floating to Mercy St. Louis to support additional staffing needs.

    Why You'll Love This Role

    If you're passionate about eyewear, patient care, and making someone feel confident in their glasses, this role is for you. As an Optician at Mercy Hospital Washington, you'll combine your optical expertise with compassionate customer service—helping patients see clearly while feeling cared for. You'll work in a supportive, mission-driven environment where your skills truly make a difference.

    What You'll Do

    • Use your strong knowledge of optics to fit, adjust, and sell eyewear with confidence
    • Help patients select frames and lenses that match their prescription, lifestyle, and style
    • Analyze and interpret eyewear prescriptions to ensure accuracy and satisfaction
    • Deliver a welcoming, high-quality customer experience from check-in to checkout
    • Support the store manager with projects such as frame pricing and monthly inventory counts
    • Assist with daily office operations, including answering phones, greeting patients, filing, cash register transactions, and data entry
    • Step in to support other office locations as needed to help with staffing coverage

    What We're Looking For

    Education

    • High school diploma or equivalent (required)

    Experience

    • At least one year of optician experience

    Working at Mercy

    At Mercy, we believe in caring for others with compassion, dignity, and excellence. Every interaction matters—and you'll play an important role in delivering care that aligns with Mercy's mission, values, and service standards.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    keyword(s): optician, eye care, dispensing optician, optical technician, optical

    What Mercy employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Mercy logo

    About Mercy

    Sourced by ZipRecruiter

    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Chesterfield, MO, US

    Year founded

    1827

    View All Mercy Jobs

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