As a Customer Operations Specialist you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order ...
60 Medplast Operations Jobs Hiring Near You
As a Customer Operations Specialist you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order ...
As a Customer Operations Specialist you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order ...
As a Customer Operations Specialist you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order ...
As a Customer Operations Specialist you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order ...
As a Customer Operations Specialist you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order ...
As the IT Security Operations Engineer, you will play a crucial role in the analysis, design, implementation, and ongoing management of security controls. The IT Security Operations Engineer is ...
As the IT Security Operations Engineer, you will play a crucial role in the analysis, design, implementation, and ongoing management of security controls. The IT Security Operations Engineer is ...
As the IT Security Operations Engineer, you will play a crucial role in the analysis, design, implementation, and ongoing management of security controls. The IT Security Operations Engineer is ...
As the IT Security Operations Engineer, you will play a crucial role in the analysis, design, implementation, and ongoing management of security controls. The IT Security Operations Engineer is ...
As the IT Security Operations Engineer, you will play a crucial role in the analysis, design, implementation, and ongoing management of security controls. The IT Security Operations Engineer is ...
As the IT Security Operations Engineer, you will play a crucial role in the analysis, design, implementation, and ongoing management of security controls. The IT Security Operations Engineer is ...
Mfg Direct - Production Operator I
Fremont, CA · On-site
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: * Product Cleaning and Trimming: Clean and trim ...
Mfg Direct - Production Operator I
Fremont, CA · On-site
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: * Product Cleaning and Trimming: Clean and trim ...
Mfg Direct - Production Operator I
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: * Product Cleaning and Trimming: Clean and trim ...
Mfg Direct - Production Operator I
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: * Product Cleaning and Trimming: Clean and trim ...
As an IT Administrator - IT Operations, you will take charge and provide decisive technical leadership and unwavering support to your assigned site(s). This dynamic role demands expertise across ...
As an IT Administrator - IT Operations, you will take charge and provide decisive technical leadership and unwavering support to your assigned site(s). This dynamic role demands expertise across ...
Production Operator I (2nd Shift)
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: • Product Cleaning and Trimming: Clean and trim ...
Production Operator I (2nd Shift)
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: • Product Cleaning and Trimming: Clean and trim ...
Production Operator I (2nd Shift)
Fremont, CA · On-site
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: • Product Cleaning and Trimming: Clean and trim ...
Production Operator I (2nd Shift)
Fremont, CA · On-site
$17.75 - $21.50/hr
Additionally, oversees the second operation to verify that products meet customer requirements. MAIN JOB RESPONSIBILITIES Key Responsibilities: • Product Cleaning and Trimming: Clean and trim ...
Extrusion Operator II
$19.25 - $24/hr
Set up and prepare extrusion equipment for operation by loading raw materials and configuring machine settings based on product requirements. * Operate extrusion machinery to manufacture medical ...
Extrusion Operator II
$19.25 - $24/hr
Set up and prepare extrusion equipment for operation by loading raw materials and configuring machine settings based on product requirements. * Operate extrusion machinery to manufacture medical ...
Extrusion Operator II
Fremont, CA · On-site
$19.25 - $24/hr
Set up and prepare extrusion equipment for operation by loading raw materials and configuring machine settings based on product requirements. * Operate extrusion machinery to manufacture medical ...
Extrusion Operator II
Fremont, CA · On-site
$19.25 - $24/hr
Set up and prepare extrusion equipment for operation by loading raw materials and configuring machine settings based on product requirements. * Operate extrusion machinery to manufacture medical ...
Quality Engineer II
Fremont, CA · On-site
$121.26K - $126K/yr
... IQ), Operational Qualification (OQ) and Performance Qualification (PQ); (14) independently leading the investigation and closure of Corrective Actions and Preventive Actions (CAPA), and Non ...
Quality Engineer II
Fremont, CA · On-site
$121.26K - $126K/yr
... IQ), Operational Qualification (OQ) and Performance Qualification (PQ); (14) independently leading the investigation and closure of Corrective Actions and Preventive Actions (CAPA), and Non ...
Materials Warehouse Packaging
Indianapolis, IN · On-site
$16.50 - $19.50/hr
Ability to read and interpret blueprints to determine set-up and operations * Ability to work with all levels of management. Benefits: * Medical, dental, and vision benefits- effective on date of ...
Materials Warehouse Packaging
Indianapolis, IN · On-site
$16.50 - $19.50/hr
Ability to read and interpret blueprints to determine set-up and operations * Ability to work with all levels of management. Benefits: * Medical, dental, and vision benefits- effective on date of ...
CNC Machine Operator / Machinist
Orchard Park, NY · On-site
$19 - $30/hr
Able to preset tooling for setups and tool breakages during normal operations. * Maintains tooling following established tool life guidelines. * Troubleshoots and corrects problem with minimal ...
CNC Machine Operator / Machinist
Orchard Park, NY · On-site
$19 - $30/hr
Able to preset tooling for setups and tool breakages during normal operations. * Maintains tooling following established tool life guidelines. * Troubleshoots and corrects problem with minimal ...
Assembler Operator
Indianapolis, IN · On-site
$15.50 - $19/hr
Non-compliance with GMPs and work instructions must be reported to the Operations Supervisor. * Demonstrates and promotes safety and good housekeeping practices in the area at all times. * Ability to ...
Assembler Operator
Indianapolis, IN · On-site
$15.50 - $19/hr
Non-compliance with GMPs and work instructions must be reported to the Operations Supervisor. * Demonstrates and promotes safety and good housekeeping practices in the area at all times. * Ability to ...
Product Marketing Manager
Grand Rapids, MI · Remote
$147.90K/yr
Work closely with engineering, project management, operations teams to capture innovation stories, capacity updates, and new capabilities Commercial Enablement * Develop and maintain sales enablement ...
Product Marketing Manager
Grand Rapids, MI · Remote
$147.90K/yr
Work closely with engineering, project management, operations teams to capture innovation stories, capacity updates, and new capabilities Commercial Enablement * Develop and maintain sales enablement ...
IT Administrator
Fort Wayne, IN · On-site
As an IT Administrator - IT Operations, you will take charge and provide decisive technical leadership and unwavering support to your assigned site(s). This dynamic role demands expertise across ...
IT Administrator
Fort Wayne, IN · On-site
As an IT Administrator - IT Operations, you will take charge and provide decisive technical leadership and unwavering support to your assigned site(s). This dynamic role demands expertise across ...
CNC Machine Operator / Machinist
$19 - $30/hr
Able to preset tooling for setups and tool breakages during normal operations. * Maintains tooling following established tool life guidelines. * Troubleshoots and corrects problem with minimal ...
CNC Machine Operator / Machinist
$19 - $30/hr
Able to preset tooling for setups and tool breakages during normal operations. * Maintains tooling following established tool life guidelines. * Troubleshoots and corrects problem with minimal ...
medplast Jobs Information
What are the key skills and qualifications needed to thrive in Operations, and why are they important?
What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?
What are 'Operations' jobs?
What jobs pay $3,000 a day?
What is the difference between Operations vs Customer Service Representative?
| Aspect | Operations | Customer Service Representative |
|---|---|---|
| Required credentials | Varies; often includes business or management certifications | High school diploma or equivalent; some roles may require customer service training |
| Work environment | Office settings, warehouses, or production facilities | Call centers, retail stores, or office environments |
| Employer and industry usage | Common across manufacturing, logistics, and corporate sectors | Common in retail, telecommunications, and service industries |
| Search and comparison intent | Focuses on managing processes, logistics, and overall business operations | Focuses on assisting customers, resolving issues, and providing support |
Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
As a Customer Operations Specialist you will be responsible for managing customer service activities for both internal and external customers, ensuring timely and accurate communication, order management, and quoting processes. The ideal candidate will be technically knowledgeable about site products and services and will collaborate cross-functionally with Operations, Planning, Engineering, Quality and Sales to meet customer needs with speed, accuracy, precision and exceptional customer service.
BENEFITS
- Medical, dental, and vision benefits-effective on date of hire
- Generous paid time off benefits and 11 paid Holidays
- Company-paid life insurance
- 401k plan with company match
WELL-BEING
- Low-cost nutrition and mental health visits
- Up to $150-off your gym membership annually
- Discounted Pet Insurances for your furry friends
- Access to individualized financial planning meetings
- Employee Discount Program with savings on electronics, home goods, gym equipment, and more
- Discounted family caregiving support
CAREER GROWTH
- Tuition Reimbursement
- On-site Training Programs
- Defined Career Path for advancement in role and compensation
- New Hire On-boarding Training Plans
WHAT YOU’LL DO
- Serve as the primary point of contact for customer communications and issue resolution.
- Build and maintain strong relationships with customers and partners with Sales for strategic accounts.
- Understand and communicate customer requirements across internal teams.
- Ensure compliance with customer contractual obligations.
- Execute contract reviews and support order entry processes.
- Manage standard and repeat product quotations.
- Collaborate with Planning, Operations, Engineering, and Quality to meet customer expectations.
- Monitor and communicate expedite requests and recovery plans.
- Coordinate finished goods configuration to ensure accuracy in revision, pricing, and specifications.
- Support Technical Solutions group for new product quotations.
- Drive performance on key metrics including On-Time Delivery, Order Acknowledgement Cycle Time, and Quote Cycle Time.
- Assist with other Supply Chain related duties as required.
QUALIFICATIONS
- Associate’s degree required; Bachelor’s degree preferred
- Proficiency with Microsoft Office applications (Excel, Outlook, Teams, Word, PowerPoint)
- Sales, service, and customer relationship management acumen
- 2-4 years of relevant customer operations, customer service, or order management experience, preferably in a manufacturing or regulated environment
- SIOP (Sales, Inventory & Operations Planning) experience preferred
- IQMS or similar ERP system experience preferred