Marlowhire

Customer Service Associate - Entry Level

Location: Houston, TX (On-Site)
Schedule: Monday–Friday | 09:00 AM – 5:00 PM
Employment Type: Full-Time (W-2)
Expected First-Year Earnings: $50,000–$60,000+
Paid Training | Career Growth Opportunities | Professional Development | Industry Mentorship

Our Texas office is expanding, and as a fast-growing staffing and recruitment company, we are seeking driven individuals who enjoy working with people, building professional relationships, and contributing to a dynamic talent-focused environment.

This entry-level opportunity is perfect for candidates looking to start a long-term career path in staffing, recruitment support, and client engagement. You will receive structured hands-on training, ongoing mentorship, and clear advancement pathways within the organization. No prior customer service or recruiting experience is required.

As a Customer Service Associate, you will work directly with business clients and candidates, assisting with inquiries, supporting hiring-related processes, and helping ensure a smooth and professional experience throughout each interaction.

Primary Responsibilities

• Engage with business clients and candidates during scheduled face-to-face meetings
• Provide friendly, professional, and solution-oriented support throughout the hiring and service process
• Answer questions regarding available staffing solutions, job opportunities, and recruitment services
• Build and maintain strong client and candidate relationships through clear and effective communication
• Assist clients in identifying staffing solutions and talent needs that best fit their requirements
• Maintain accurate records of client interactions, candidate updates, and scheduled appointments
• Follow up with clients and candidates to ensure satisfaction and continued engagement
• Work closely with team members and recruiters to achieve daily, weekly, and monthly performance goals
• Participate in ongoing training sessions focused on recruitment processes and professional development

Qualifications

• Strong communication, interpersonal, and people skills
• Positive, professional, and coachable mindset
• Polished appearance and professional demeanor
• Reliable attendance and strong work ethic
• Ability to multitask, prioritize, and stay organized in a fast-paced environment
• Comfortable interacting with clients and candidates in a professional office setting
• Experience in customer service, hospitality, retail, restaurants, or similar fields is helpful but not required
• Entry-level applicants and career changers are strongly encouraged to apply

What We Provide

• Comprehensive paid training program tailored to staffing and recruitment operations
• One-on-one mentorship and continuous coaching from experienced team members
• Clear advancement opportunities based on performance and consistency
• Full-Time W-2 employment with stable scheduling
• Monday–Friday work schedule with weekends off
• Supportive, team-driven office culture focused on growth and collaboration
• Long-term professional development and career-building opportunities in the staffing industry

Additional Details

• Business-to-business and candidate-facing staffing environment
• Daily on-site attendance is required for training and team coordination
• No remote or hybrid work options are available for this position

If you're looking for an opportunity to build professional skills, gain hands-on experience in staffing and recruitment, and grow within a structured, team-oriented environment, we would be excited to connect with you.