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As Field Operations Manager, you will own the physical side of how AIO reaches customers -- from the moment hardware arrives at our warehouse through to installation, training, and ongoing ...

Lead and manage field operations with responsibility for safety, production, quality, manpower, and project execution across multiple jobsites. * Partner with Superintendents, Project Managers, and ...

Lead and manage field operations with responsibility for safety, production, quality, manpower, and project execution across multiple jobsites. * Partner with Superintendents, Project Managers, and ...

Lead and manage field operations with responsibility for safety, production, quality, manpower, and project execution across multiple jobsites. * Partner with Superintendents, Project Managers, and ...

Showing results 61-69

Associate Field Operations Manager

Williams-Sonoma, Inc.

Dallas, TX • Remote

$95K - $100K/yr

Full-time

Posted 6 days ago


Williams-Sonoma rating

6.5

Company rating: 6.5 out of 10

Based on 95 frontline employees who took The Breakroom Quiz


Job description

Associate Field Operations Manager
Must be located in a major metropolitan city
Loss Prevention | Field Operations
About the Role:
You will be part of the corporate Loss Prevention team supporting Williams-Sonoma, Inc. across our family of brands and locations domestically and internationally. The Associate Field Operations Manager is a supportive role that partners closely with the Field Operations Manager to help deliver a safe and secure environment for associates, customers, and visitors. You will assist with the coordination and execution of security programs, systems, projects, risk assessments, vendor activities, and operational processes across retail, global, corporate, and supply chain locations.
This role is designed to extend the capacity and effectiveness of the Field Operations Manager. The Associate Field Operations Manager supports day-to-day execution, follow-through, analysis, documentation, and coordination while the Field Operations Manager retains primary ownership for strategic direction, major decisions, budgets, vendor strategy, and complex program leadership.
You’re excited about this opportunity because you will:
  • Support the Field Operations Manager in providing guidance and assistance to management teams on security and safety programs, procedures, technology, and site-specific needs.
  • Assist with security-system projects, including specifications, equipment selection, procurement coordination, installation follow-up, maintenance, and asset lifecycle tracking for alarm, access control, CCTV, fire, and related systems.
  • Support budget administration by tracking expenditures, invoices, forecasts, capital projects, and operating expenses; prepare information and reporting for review by the Field Operations Manager.
  • Maintain and utilize databases and reporting tools to track work orders, projects, equipment, vendor activity, and compliance with established policies and standards.
  • Assist with threat, vulnerability, and security/risk assessments for stores and other company locations; document findings, track corrective actions, and escalate significant risks to the Field Operations Manager.
  • Coordinate multiple projects and workstreams, helping establish timelines, organize requirements, track milestones, communicate status, and follow up with internal stakeholders and vendors.
  • Monitor key security programs and performance indicators, identify trends or gaps, and provide analysis and recommendations to the Field Operations Manager.
  • Support reviews of existing policies, procedures, and operational processes; help document and implement approved improvements with stakeholders.
  • Support vendor relationships by coordinating service activity, tracking performance and KPIs, validating deliverables, and assisting with vendor reviews. Vendor selection and contract negotiations will be led by the Field Operations Manager or designated leader.
  • Partner with IT to coordinate security-system requirements and help maintain systems in accordance with applicable security rules and compliance standards.
  • Partner with the Security Operations Center (SOC) and field teams to support the safety and security of sites within the assigned area of responsibility.
  • Provide timely documentation, reporting, and follow-up on incidents, projects, system issues, and operational priorities.
  • Support critical situations and after-hours response as needed, working under established escalation protocols and in coordination with the Field Operations Manager and other appropriate leaders.

We’re excited about you because you have:
  • A Bachelor's degree or equivalent combination of education and relevant work experience.
  • 5+ years of experience in physical security, loss prevention, security systems, field operations, project coordination, industrial engineering, or a related discipline.
  • Experience supporting budgets, invoices, vendor accounts, projects, or financial tracking.
  • Working knowledge of security systems such as alarm, access control, CCTV, fire/life-safety, or other site systems is preferred but not required.
  • Strong analytical, critical-thinking, time-management, and organizational skills, with the ability to manage multiple priorities and follow through on commitments.
  • Strong verbal and written communication skills, including the ability to prepare reports, procedures, project updates, and business communications.
  • Strong interpersonal and collaboration skills with the ability to work effectively with field teams, project teams, vendors, and multiple levels of management.
  • Proficiency with databases, spreadsheets, and business productivity tools; experience with Excel, Access or equivalent tools is beneficial.
  • The ability to interpret operational information, identify trends and risks, and escalate issues appropriately.
  • A willingness to learn the business landscape, security environment, and relevant marketplace trends that may affect field operations.

What will set you apart:
  • Experience supporting a multi-site retail, corporate, or supply chain security environment.
  • Experience coordinating security-system installations, service, or maintenance with multiple suppliers and vendors.
  • Relevant ESA or manufacturer certifications related to alarm, access control, CCTV, fire, or security systems.
  • Experience with project management, vendor performance measurement, work-order systems, or capital-project tracking.
  • Progress toward or possession of a relevant professional security certification, such as Physical Security Professional (PSP) or Certified Protection Professional (CPP).

Role Relationship:
The Associate Field Operations Manager works in close partnership with and supports the Field Operations Manager. The role is expected to independently execute assigned work, coordinate stakeholders, surface risks, and recommend solutions within established direction and priorities. Strategic program ownership, final budget accountability, major vendor decisions, and leadership of the most complex or high-risk initiatives remain with the Field Operations Manager and Vice President of Asset Protection unless specifically delegated.

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About Williams-Sonoma

Sourced by ZipRecruiter

Established in 1956, Williams-Sonoma, Inc. stands as a leading specialty retailer, renowned for offering premium kitchen and home products in the United States. Our esteemed family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Rejuvenation, Mark & Graham, West Elm, and Outward. These brands have earned widespread recognition and respect in the industry. We take pride in providing beautifully designed, stylish, and functional products for every part of the home, from the kitchen to the living room, bedroom, home office, closet, laundry room, and outdoor spaces. While witnessing significant transformations over the years since our first brick-and-mortar store opened, our dedication to exceptional quality products, functional design, excellent customer service, and enriching the lives of our customers and communities remains unwavering. Today, we are a multi-brand, multi-channel global enterprise, supported by cutting-edge technology and exceptionally talented retail teams. We constantly seek fresh perspectives and innovative ideas to drive our continued success.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US