Overview Marathon TS is seeking a Service Desk Technician to provide first-line technical support ... Basic network connectivity issues * Software access problems * Follow documented knowledge base ...
60 Marathon Ts Networking Jobs Hiring Near You
Overview Marathon TS is seeking a Service Desk Technician to provide first-line technical support ... Basic network connectivity issues * Software access problems * Follow documented knowledge base ...
Network Technican with Security Clearance
Kansas City, MO · On-site
$23 - $29.50/hr
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment ...
Network Technican with Security Clearance
Kansas City, MO · On-site
$23 - $29.50/hr
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment ...
SATCOM IP Network Support Analyst
Scott Air Force Base, IL · On-site
$26.44 - $31.25/hr
Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.
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SATCOM IP Network Support Analyst
Scott Air Force Base, IL · On-site
$26.44 - $31.25/hr
Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.
Network engineering, problem management, and performance management experience. Understanding of ... Marathon TS does not discriminate against any person because of race, color, creed, religion, sex ...
Network engineering, problem management, and performance management experience. Understanding of ... Marathon TS does not discriminate against any person because of race, color, creed, religion, sex ...
Network Security Analyst
Fort Belvoir, VA · On-site
Marathon TS is currently seeking an ambitious Network Security Analyst to join our team. The successful candidate will provide support for DoD customers as part of a Cybersecurity Service Provider ...
Network Security Analyst
Fort Belvoir, VA · On-site
Marathon TS is currently seeking an ambitious Network Security Analyst to join our team. The successful candidate will provide support for DoD customers as part of a Cybersecurity Service Provider ...
Understanding of Open Architecture concepts Familiarity with network protocols (CORBA, RTI DDS, Client, HLA) #CJJobs Marathon TS is committed to the development of a creative, diverse and inclusive ...
Understanding of Open Architecture concepts Familiarity with network protocols (CORBA, RTI DDS, Client, HLA) #CJJobs Marathon TS is committed to the development of a creative, diverse and inclusive ...
Marathon TS is seeking a Information Systems Security Officer (ISSO) II in Dayton Ohio for WPAFB ... Ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security ...
Marathon TS is seeking a Information Systems Security Officer (ISSO) II in Dayton Ohio for WPAFB ... Ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security ...
Networking and VPCs, concepts of public vs. private IPs * Security, ACLs, firewalls * Automation ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
Networking and VPCs, concepts of public vs. private IPs * Security, ACLs, firewalls * Automation ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
Monitor network events and element management failures in real-time on a 24x7x365 basis. * Incident ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
Monitor network events and element management failures in real-time on a 24x7x365 basis. * Incident ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
A large Engineering customer of Marathon TS is seeking an experienced Cyber Security Specialist to ... control network components · Ability to interpret drawings both mechanical and electrical · ...
A large Engineering customer of Marathon TS is seeking an experienced Cyber Security Specialist to ... control network components · Ability to interpret drawings both mechanical and electrical · ...
Cloud Reliability Engineer with Security Clearance
Chantilly, VA · On-site
$105K - $133K/yr
Have previous experience with networking equipment. * Have experience with Intelligence or DoD programs, either within the military or as a civilian contractor, is desired. Marathon TS is committed ...
Cloud Reliability Engineer with Security Clearance
Chantilly, VA · On-site
$105K - $133K/yr
Have previous experience with networking equipment. * Have experience with Intelligence or DoD programs, either within the military or as a civilian contractor, is desired. Marathon TS is committed ...
EMC NetWorker-specific Specialist * CommVault Certified Professional * CommVault Certified Specialist - Disaster Recovery * EMC Unity, PURE Storage, Cloud storage #CJJOBS Marathon TS is committed to ...
EMC NetWorker-specific Specialist * CommVault Certified Professional * CommVault Certified Specialist - Disaster Recovery * EMC Unity, PURE Storage, Cloud storage #CJJOBS Marathon TS is committed to ...
Cyber Security Engineer / ISSO x 2
Ashburn, VA · On-site
$58.50 - $71.75/hr
Marathon TS is looking to hire Cyber Security Engineers to work a newly awarded contract supporting ... The ISSO will additional oversee network monitoring and security scanning, maintaining security ...
Cyber Security Engineer / ISSO x 2
Ashburn, VA · On-site
$58.50 - $71.75/hr
Marathon TS is looking to hire Cyber Security Engineers to work a newly awarded contract supporting ... The ISSO will additional oversee network monitoring and security scanning, maintaining security ...
Marathon TS is looking to hire a Systems Administrator (CYBER) to supporting the USAF in Quantico ... and network attached storage on five enclaves. * Perform performance monitoring and tuning ...
Marathon TS is looking to hire a Systems Administrator (CYBER) to supporting the USAF in Quantico ... and network attached storage on five enclaves. * Perform performance monitoring and tuning ...
Marathon TS, Inc. has multiple prime contracts and subcontracts supporting the Intelligence ... Knowledge of network technologies, common infrastructure components, load balancers, firewalls ...
Marathon TS, Inc. has multiple prime contracts and subcontracts supporting the Intelligence ... Knowledge of network technologies, common infrastructure components, load balancers, firewalls ...
Lead enterprise and system-focused network and application penetration assessments to identify ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
Lead enterprise and system-focused network and application penetration assessments to identify ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
Software Defined Networking experience, particularly experience with Cisco NSO. * Possessing ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
New
Software Defined Networking experience, particularly experience with Cisco NSO. * Possessing ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
New
Monitor network events and element management failures in real-time on a 24x7x365 basis across ... Marathon TS does not discriminate against any person because of race, color, creed, religion, sex ...
Monitor network events and element management failures in real-time on a 24x7x365 basis across ... Marathon TS does not discriminate against any person because of race, color, creed, religion, sex ...
... and data network. Must be organized, document oriented, possess skills in diagramming, and ... Marathon TS does not discriminate against any person because of race, color, creed, religion, sex ...
... and data network. Must be organized, document oriented, possess skills in diagramming, and ... Marathon TS does not discriminate against any person because of race, color, creed, religion, sex ...
... Network Access Control (NAC) and other client data sources. This is a customer facing role, and ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
... Network Access Control (NAC) and other client data sources. This is a customer facing role, and ... Marathon TS is committed to the development of a creative, diverse and inclusive work environment.
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Job description
Overview
Marathon TS is seeking a Service Desk Technician to provide first-line technical support to end users by responding to incidents and service requests through phone, email, chat, and ticketing systems. This role is responsible for resolving common IT issues, documenting support activities, and escalating complex problems to Tier 2 support teams when necessary.
The ideal candidate will have experience supporting corporate or federal service desk environments and will demonstrate strong customer service skills while adhering to established knowledge base articles and standard operating procedures (SOPs).
Key ResponsibilitiesServe as the primary point of contact for end users via phone, email, chat, or ticketing system
Log, categorize, and prioritize incidents and service requests in the ticketing system
Provide first-level troubleshooting for common IT issues including:
Password resets
Account lockouts
Basic network connectivity issues
Software access problems
Follow documented knowledge base articles and standard operating procedures (SOPs) when resolving incidents
Maintain accurate ticket documentation, updates, and resolution details
Monitor ticket queues to ensure service level agreement (SLA) compliance
Provide timely updates and communication to end users regarding ticket status
Escalate complex technical issues to Tier 2 support teams when appropriate
Deliver excellent customer service and professional communication while supporting users
Associate's Degree required (Information Technology or related field preferred)
0–2 years of Service Desk or Help Desk experience
Experience supporting Windows desktop environments
Basic knowledge of Active Directory user administration (password resets, account unlocks)
Experience using IT ticketing systems (ServiceNow, Remedy, Jira, etc.)
Strong communication and customer service skills
Prior experience in a corporate or federal service desk environment
HDI Certification (preferred but not required)
Familiarity with ITIL-based service desk operations
Experience supporting Microsoft 365 applications
#CJJ
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").
About Marathon TS
Sourced by ZipRecruiter
Marathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Sterling, VA, US
Year founded
2009