... co pay due for that day's service as well as any outstanding balances in accordance with agency ... Transfer phones at end of shift to answering service (Malone/Saranac Lake clinic) providing ...
60 Malone Jobs Hiring Near You
... co pay due for that day's service as well as any outstanding balances in accordance with agency ... Transfer phones at end of shift to answering service (Malone/Saranac Lake clinic) providing ...
... co pay due for that day's service as well as any outstanding balances in accordance with agency ... Transfer phones at end of shift to answering service (Malone/Saranac Lake clinic) providing ...
... co pay due for that day's service as well as any outstanding balances in accordance with agency ... Transfer phones at end of shift to answering service (Malone/Saranac Lake clinic) providing ...
STUDENT-Terrace Student Manager
Ithaca, NY · On-site
$16.30/hr
... co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.30 Hiring Manager Cecil Malone About Us Ithaca College's student employment ...
STUDENT-Terrace Student Manager
Ithaca, NY · On-site
$16.30/hr
... co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.30 Hiring Manager Cecil Malone About Us Ithaca College's student employment ...
STUDENT-Terrace Student Manager
Ithaca, NY · On-site
$16.30/hr
... co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.30 Hiring Manager Cecil Malone Ithaca College's student employment program offers ...
STUDENT-Terrace Student Manager
Ithaca, NY · On-site
$16.30/hr
... co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.30 Hiring Manager Cecil Malone Ithaca College's student employment program offers ...
Upstone Materials | Ready Mix Driver Malone, NY
Malone, NY · On-site
$29.61/hr
Teamwork/Communication Have the willingness to work in a team environment; assist co-workers and supervisors with assigned duties • Assist new hires in training in Ready Mix operations as directed ...
Upstone Materials | Ready Mix Driver Malone, NY
Malone, NY · On-site
$29.61/hr
Teamwork/Communication Have the willingness to work in a team environment; assist co-workers and supervisors with assigned duties • Assist new hires in training in Ready Mix operations as directed ...
STUDENT-Kosher Dining Services Assistant - A
Ithaca, NY · On-site
$16/hr
... with co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.00 Hiring Manager: Cecil Malone Instruction to Applicants Interested ...
STUDENT-Kosher Dining Services Assistant - A
Ithaca, NY · On-site
$16/hr
... with co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.00 Hiring Manager: Cecil Malone Instruction to Applicants Interested ...
STUDENT-Kosher Dining Services Assistant - A
Ithaca, NY · On-site
$16/hr
... with co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.00 Hiring Manager: Cecil Malone Instruction to Applicants Interested ...
STUDENT-Kosher Dining Services Assistant - A
Ithaca, NY · On-site
$16/hr
... with co-works and management. * Perform other duties as assigned. * Have fun if you want. We think you will. Pay Rate: $16.00 Hiring Manager: Cecil Malone Instruction to Applicants Interested ...
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English * Able to engage customers with ...
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English * Able to engage customers with ...
Retail Fragrances Sales Associate - Jo Malone, Easton - Part Time
Columbus, OH · On-site
$15 - $19.51/hr
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English * Able to engage customers with ...
Retail Fragrances Sales Associate - Jo Malone, Easton - Part Time
Columbus, OH · On-site
$15 - $19.51/hr
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English * Able to engage customers with ...
Clinique - Field Executive - Denver, CO
Denver, CO · On-site
$71K - $106K/yr
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M • A • C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le ...
Clinique - Field Executive - Denver, CO
Denver, CO · On-site
$71K - $106K/yr
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M • A • C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le ...
Retail Cosmetics Brand Expert - Jo Malone, Fashion Valley - Full Time
San Diego, CA · On-site
$18.15 - $29.44/hr
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements You ...
Retail Cosmetics Brand Expert - Jo Malone, Fashion Valley - Full Time
San Diego, CA · On-site
$18.15 - $29.44/hr
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements You ...
Retail Fragrances Sales Counter Manager - Jo Malone, Topanga - Full Time
Canoga Park, CA · On-site
$18.98 - $30.77/hr
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements You ...
Retail Fragrances Sales Counter Manager - Jo Malone, Topanga - Full Time
Canoga Park, CA · On-site
$18.98 - $30.77/hr
Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements You ...
Customer Service Associate I
Arkadelphia, AR · On-site
$12.75 - $17.75/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Dr,Arkadelphia,Arkansas 71923 02737 Dollar Tree
Customer Service Associate I
Arkadelphia, AR · On-site
$12.75 - $17.75/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Dr,Arkadelphia,Arkansas 71923 02737 Dollar Tree
Customer Service Associate I
Sikeston, MO · On-site
$13.25 - $18.50/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Avenue,Sikeston,Missouri 63801 29188 Family Dollar
Customer Service Associate I
Sikeston, MO · On-site
$13.25 - $18.50/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Avenue,Sikeston,Missouri 63801 29188 Family Dollar
Customer Service Associate I
Grayson, KY · On-site
$10.25 - $14.25/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Blvd,Grayson,Kentucky 41143 20804 Family Dollar
Customer Service Associate I
Grayson, KY · On-site
$10.25 - $14.25/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Blvd,Grayson,Kentucky 41143 20804 Family Dollar
Customer Service Associate I
Sikeston, MO · On-site
$13.25 - $18.50/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Avenue,Sikeston,Missouri 63801 29188 Family Dollar
Customer Service Associate I
Sikeston, MO · On-site
$13.25 - $18.50/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Avenue,Sikeston,Missouri 63801 29188 Family Dollar
Customer Service Associate I
Sikeston, MO · On-site
$13.25 - $18.50/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Ave,Sikeston,Missouri 63801 22575 Family Dollar
Customer Service Associate I
Sikeston, MO · On-site
$13.25 - $18.50/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Ave,Sikeston,Missouri 63801 22575 Family Dollar
Customer Service Associate I
$13.75 - $19/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Creek Dr,Knoxville,Tennessee 37931 09925 Dollar Tree
Customer Service Associate I
$13.75 - $19/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Creek Dr,Knoxville,Tennessee 37931 09925 Dollar Tree
Customer Service Associate I
$10.25 - $14.25/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Blvd,Grayson,Kentucky 41143 20804 Family Dollar
Customer Service Associate I
$10.25 - $14.25/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Blvd,Grayson,Kentucky 41143 20804 Family Dollar
Customer Service Associate I
$12.75 - $17.75/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Dr,Arkadelphia,Arkansas 71923 02737 Dollar Tree
Customer Service Associate I
$12.75 - $17.75/hr
In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM ... Malone Dr,Arkadelphia,Arkansas 71923 02737 Dollar Tree
Malone & Co. Jobs Information
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$17 - $22/hr
Other
Posted 27 days ago
Citizen Advocates rating
5.9
Based on 16 frontline employees who took The Breakroom Quiz
Job description
SUMMARY/OBJECTIVE:
The CSR is a multi-function position. This important position represents Citizen Advocates first contact with our clients. All CSR's will greet each client in a professional and friendly manner. CSR's will help in maintaining clinic operations with a focus on front window check in/out and all related customer support activities.
Essential Functions (Job Duties)
1. Conduct all intake activities for clients presenting at window, per intake procedures. Always verify and update information as applicable.
2. Refer client to insurance CSR as appropriate.
3. Responsible for entering all data into Netsmart immediately and accurately.
4. Collect any co pay due for that day's service as well as any outstanding balances in accordance with agency policies and procedures for fee schedules and collection. Log this amount on the deposit tracking sheet.
5. Open new screenings in Netsmart for all new clients.
6. Responsible for indicating client arrival on HER.
7. General continuous observation of waiting room for safety and environment.
8. Schedule all follow up appointments in accordance with clinician recommendation, ensuring clients are receiving no more than recommended appointments in advance.
9. Refill the supply of new client paperwork packets.
10. Process clinician work order requests, if applicable.
11. Follow all federal and state confidentiality laws re: HIPAA and CFR42.
12. Maintain clean equipment and uncluttered, safe, functional and effective work area.
13. Triage all incoming calls immediately and evaluate if crisis or standard call. Transfer call when appropriate to correct department or begin the process of helping caller with need (such as scheduling/intake process etc.).
14. Assist with continual review of the schedule to back fill and work the therapist need sooner list.
15. Complete all training required (Relias website) to perform any CSR duties.
16. Develop and maintain constructive and cooperative working relationships with all CABHS staff.
17. Transfer phones at end of shift to answering service (Malone/Saranac Lake clinic) providing accurate information to call center each night, if applicable.
18. Prepare daily deposit.
19. Scanning and attaching documents into Netsmart.
20. Assist in all other customer support duties as needed or directed by supervisor.
21. Respond to messages with the answering service.
Competencies
1. Confidentiality
2. Crisis Management
3. Customer/Client Focus
4. Problem Solving/Analysis
5. Time Management
6. Communication Proficiency
7. Teamwork Orientation
8. Technical Capacity
9. Comply with all CABHS policies and procedures
Position Type/Expected Hours of Work
Part Time Hours
Clinic working hours:
• Malone Clinic-variable hours, hours of operation are M, W, F 8a-5p, T, Th 8a-7p
• Massena Clinic-variable hours, hours of operation are M, T, W, F 8a-5p, Th 8a-7p
• Saranac Lake Clinic-variable hours, hours of operation are M, Th 8a-7p, T, W, F 8a-5p
• Crisis and Recovery Center- 24-hour operation. Schedule determined by supervisor to meet location/departmental needs.
Hours and schedules may vary depending on Company need and workload. Employees will be given as much notice as possible when such changes occur.
Travel
Occasional to frequent depending on need
Required Education and Experience
1. High school diploma or equivalent.
2. Work with mental health or substance use populations preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What Citizen Advocates employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Citizen Advocates
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
51 - 200 Employees
Headquarters location
Malone, NY, US
Year founded
1975