60 Madison Collective Jobs Hiring Near You

General Manager | Food Hall & Hospitality Destination | Boston, MA

A premier real estate and hospitality group seeks a dynamic, hands on Muli-Unit General Manager to lead day to day operations of a premier culinary destination in Boston.

This is an exciting build-and-shape opportunity for an accomplished hospitality executive with experience overseeing multiple restaurants/outlets in the $10-20M range. The GM partners closely with the management company and restaurant owners. You will bring your experience, vision, hands-on-approach and high-level training systems to optimize venue operations, elevate guest experience, and drive commercial performance.

This role requires a unique balance of strategic leadership and relentless, hands-on execution. We are looking for someone who thrives on rolling up their sleeves, working collaboratively across all teams, and bringing a creative, detail-oriented approach to a high-volume, multi-faceted culinary destination.

Key Responsibilities

Strategic Leadership & Operational Vision

• Partner with independent restaurant owners and ownership to execute a cohesive operational vision, driving revenue growth.
• Bring exceptional standard-operating discipline and training systems to elevate day-to-day hospitality, beverage programs, and market logistics.
• Lead the onsite bar program, leading the team to elevate hospitality and drive sales.
• Maintain an active, visible, and hands-on presence on the market floor—rolling up your sleeves during peak hours to ensure seamless execution.

Direct Team Leadership & Operational Management

• Directly lead, mentor, and build a cohesive internal operational team consisting of:
• Assistant General Manager (AGM), 6 Market Managers, and 30 hourly staff members 
• Cultivate a collaborative, high-accountability team culture rooted in elite hospitality standards, structured training, and clear communication.
• Oversee team scheduling, labor cost optimization, performance management, and professional development.

Vendor Management & Guest Experience Logistics

• Serve as the primary operational liaison for the market’s curated independent food vendors.
• Conduct daily walk-throughs to enforce brand standards, ensuring vendor staff are in uniform, lines move efficiently, and guest service logistics meet premium venue standards.
• Oversee full-venue seating areas, common guest spaces, sanitation, security, and facility systems to deliver an exceptional guest environment.

Financial Accountability & Business Acumen

• Own end-to-end P&L accountability for venue-managed revenue streams, labor, and operational expenses.
• Collaborate with executive leadership and consulting partners on financial forecasting, margin optimization, and monthly performance reviews.

Work Environment

• High-volume, dynamic food hall setting requiring high mobility and regular presence on the floor.
• Evening, weekend, and peak event availability required.
• Ability to physically navigate a large venue floor and perform light physical activity as operational needs dictate.

Requirements

• 10+ years of progressive operational leadership in high-volume hospitality, multi-concept dining venues, food halls, or high-volume food & beverage groups, with 5+ years as a General Manager.
• Proven success managing complex, high-volume properties ($15M+ annual top-line revenue).
• A collaborative mindset with a proven ability to bring structured training, systems, and creative energy to a multi-layered stakeholder environment.
• Deep experience directly managing bar programs, floor managers, and front-of-house staff (25+ team members).
• Strong vendor-relations skills: the ability to hold external culinary partners accountable to guest experience and operational standards with tact and authority.
• A hands-on, "roll-up-your-sleeves" work ethic—someone who leads from the floor, not behind a desk.
• Standard local industry certifications required (ServSafe Manager, TIPS, Crowd Control).

Benefits

• Compensation: $130-150K
• Medical/dental/vision, disability, life insurance
• Discretionary bonus potential
• PTO - 3 weeks
• Sick days
• 100% employer paid parking
• $400/food and beverage allowance in market, 
• EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

More detail about The Madison Collective - Boston part of The Madison Collective, please visit