mPower Software Services
mPower Software Services

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Infographic showing various job openings at Mpower Software Services in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
OpenText Support Services - mPower Software Services

OpenText Support Services - mPower Software Services

mPower Software Services

Philadelphia, PA • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 19 days ago


Job description

mPower is seeking an advanced OpenText support services professional to augment existing staff for project work and day to day tasks as needed.
Responsibilities:
  • Provide OpenText support, update and troubleshooting of issues.
  • Provide support for Microsoft on-prem and Azure suite.
  • Create and maintain highly-detailed infrastructure documentation including systems diagrams and architectural assessments for support, audit, compliance and disaster recovery purposes.
  • Serve as a Subject Matter Expert (SME) and thought leader for other members of the IS team.
  • Out-of-hour work will be required.
  • Provide knowledge transfer of OpenText and NetIQ products and training as needed.
  • Support and/or lead proof-of-concept efforts.
Qualifications
  • Experience with OpenText (eDirectory, IDM, OES, iPrint, Filr Standard, Privileged Account Manager for Workstation, Secure Login NetIQ Access Manager and Zenworks).
  • 7+ years of experience and certified in any of the following products eDirectory, IDM, OES, NAM, iPrint, SSO, PUM, Filr, Self-service Password Reset and Zenworks
  • 7+ years of experience and certified with Windows Server platform and Azure.
Pay: $50,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Retirement plan
Work Location: In person