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KOA

72 Koa Operations Jobs Hiring Near You

SBY - GUEST SERVICES REPRESENTATIVE

Sunbury, OH

$12.50 - $15.25/hr

Greet all guests approaching the front desk in accordance with KOA standards. * Resolve guest ... Working knowledge of operational procedures * Comfortable in a fast-paced and high-pressure ...

SBY - GUEST SERVICES REPRESENTATIVE

Sunbury, OH

$12.50 - $15.25/hr

Greet all guests approaching the front desk in accordance with KOA standards. * Resolve guest ... Working knowledge of operational procedures * Comfortable in a fast-paced and high-pressure ...

Comply with all KOA, federal, state, and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools and chemicals. * Maintain compliance with ...

Comply with all KOA, federal, state, and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools and chemicals. * Maintain compliance with ...

GUEST SERVICES LEAD

Sunbury, OH · On-site

$14.75 - $19.25/hr

The GSL supervises the operations of the front desk to maintain productivity, employee morale, and ... Ensure strict cash controls by following specific KOA cash and credit card handling procedures.

GUEST SERVICES LEAD

Sunbury, OH

$14.75 - $19.25/hr

The GSL supervises the operations of the front desk to maintain productivity, employee morale, and ... Ensure strict cash controls by following specific KOA cash and credit card handling procedures.

The Operations Supervisor is responsible for overseeing the day-to-day operational activities of the campground, ensuring a smooth, efficient, and enjoyable experience for all guests. This role ...

The Operations Supervisor is responsible for overseeing the day-to-day operational activities of the campground, ensuring a smooth, efficient, and enjoyable experience for all guests. This role ...

GUEST GUIDE

Sunbury, OH

$14 - $17.50/hr

Follow all safety guidelines for the operation of equipment and use of chemicals. * Make minor carpentry, plumbing, and electrical repairs. * Approach all interactions with guests in an attentive ...

The Property Engineer (PE) oversees the day-to-day operations of the maintenance and grounds department. The Property Engineer leads a team of Maintenance Engineers and Groundskeepers to keep the ...

GUEST GUIDE

Sunbury, OH

$14 - $17.50/hr

Follow all safety guidelines for the operation of equipment and use of chemicals. * Make minor carpentry, plumbing, and electrical repairs. * Approach all interactions with guests in an attentive ...

The Property Engineer (PE) oversees the day-to-day operations of the maintenance and grounds department. The Property Engineer leads a team of Maintenance Engineers and Groundskeepers to keep the ...

KOA has 500+ locations across the United States and Canada including a mix of franchised and ... Safe operation of swimming pool and aquatic water features by maintaining proper pool chemistry ...

KOA has 500+ locations across the United States and Canada including a mix of franchised and ... Safe operation of swimming pool and aquatic water features by maintaining proper pool chemistry ...

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KOA Jobs Information

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Infographic showing various Operations job openings at Koa in the United States as of August 2026, with employment types broken down into 2% Internship, 93% Full Time, and 5% Part Time. Highlights an 100% Physical job distribution.

SBY - GUEST SERVICES REPRESENTATIVE

koa

Sunbury, OH

$12.50 - $15.25/hr

Full-time

Re-posted 5 days ago


Job description

Summary:

The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.  Accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR maintains a clean, well-stocked and organized store.

 

Essential Duties and Responsibilities:

  • Greet all guests approaching the front desk in accordance with KOA standards.
  • Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
  • Prepare reports as required, relating to shift checklist, and down-time reports.
  • Answer inquiries from guests regarding campground amenities and local attractions.
  • Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
  • Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper radio etiquette.
  • Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
  • Maintain high standards of professionalism, customer service, quality and cleanliness.
  • Maintain store displays and inventory control as directed and communicate ideas and guest feedback.
  • Increase revenues through up-selling strategies and profitability of ancillary income.

 

Non-Essential Duties and Responsibilities:

  • This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

 

Required Education and Experience:

  • Hear and speak the English language fluently
  • Strong decision-making ability
  • Ability to communicate, ability to manage conflict
  • Working knowledge of operational procedures
  • Comfortable in a fast-paced and high-pressure environment
  • Ability to maintain confidentiality
  • Able to work nights, weekends, and holidays

 

Preferred Education and Experience:

 

Physical Demands and Working Conditions:

  • Work is performed indoors and outdoors and may involve exposure to varying weather conditions
  • Office work requires the ability to operate standard office equipment, computer, copier, keyboard, etc.
  • Must be able to lift and carry up to 10 pounds regularly, lift or carry up to 25 pounds or more occasionally with assistance.
  • Ability to stand for long periods of time.
  • Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
  • Use of repetitive motion, standing, bending, sitting, lifting, and walking.
  • Noise levels may be moderate to loud.
  • May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
  • Use of personal protective equipment required where necessary.
  • Will experience occasional interruptions and shifting priorities.
  • Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.