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Kim Luxe Travel

62 Kim Luxe Travel Guides Jobs Hiring Near You

Kim Luxe Travel

Travel Customer Service

Columbus, OH · Remote

$15 - $20.25/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding ...

Kim Luxe Travel

Travel Customer Service

Columbus, OH · Remote

$15.50 - $21/hr

We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding customer care, managing travel-related ...

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Kim Luxe Travel Jobs Information

What are the key skills and qualifications needed to thrive as a Guide, and why are they important?

To thrive as a Guide, you need in-depth knowledge of the local area, excellent communication skills, and often relevant certifications in guiding or first aid. Familiarity with booking and scheduling software, audio equipment, and navigation tools is also valuable. Outstanding interpersonal skills, adaptability, and the ability to engage diverse groups make someone stand out in this role. These skills ensure that guests have a safe, enjoyable, and informative experience, which is crucial for client satisfaction and the reputation of the organization.

What are some common challenges that Guides face when leading groups, and how can they effectively manage them?

Guides often encounter challenges such as managing group dynamics, ensuring everyone’s safety, and adapting to unexpected changes like weather or participant needs. To handle these situations, Guides rely on strong communication and leadership skills, thorough preparation, and flexibility. They also work closely with other team members to coordinate logistics and provide support, ensuring a safe and enjoyable experience for all participants.

What are guides?

Guides are professionals who lead individuals or groups on tours, excursions, or educational trips, providing information, assistance, and insights about destinations, landmarks, or activities. They play a key role in enhancing the experience by sharing historical facts, cultural context, and practical tips. Guides work in a variety of settings, including museums, natural parks, cities, and adventure travel, and often cater to tourists, students, or special interest groups. Their responsibilities may also include ensuring safety, answering questions, and managing logistics throughout the tour.

What is the difference between Guides vs Tour Guides?

AspectGuidesTour Guides
CredentialsOften require general knowledge, certifications varyMay need specific certifications or licenses depending on location
Work EnvironmentOutdoor, adventure, or educational settingsIndoor or outdoor, typically in tourist destinations
Industry UsageUsed in outdoor activities, museums, educational programsPrimarily in travel and tourism sectors
Search & Comparison IntentLooking for general guiding services or outdoor activitiesSeeking specific tourist or city tours

Guides generally provide broad, educational, or outdoor assistance across various settings, while Tour Guides focus specifically on leading tourists through attractions or cities. Both roles involve guiding, but their environments and certifications can differ.

What are the most popular job types at Kim Luxe Travel?
    What are the most popular jobs at Kim Luxe Travel?
    What are the most popular categories at Kim Luxe Travel?
    Infographic showing various Guides job openings at Kim Luxe Travel in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

    Travel Customer Service

    Kim Luxe Travel

    Columbus, OH • Remote

    $15 - $20.25/hr

    Other

    Posted 4 days ago

    Job description

    About the job Travel Customer Service
    We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.
    Key Responsibilities

    • Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance
    • Manage booking updates, itinerary changes, cancellations, and special travel needs
    • Share clear and accurate information regarding destinations, travel requirements, and agency procedures
    • Proactively check in with clients to confirm details and address any concerns
    • Resolve issues efficiently while maintaining a positive and supportive approach
    Ideal Candidate
    • A strong communicator with a customer-first mindset
    • Experienced in customer service (travel, tourism, or hospitality experience is a plus)
    • Well-organized, reliable, and comfortable handling multiple requests at once
    • Tech-savvy and able to adapt quickly to new systems and tools
    • Passionate about travel and helping clients enjoy seamless experiences
    Perks
    • Fully remote position with flexible hours
    • Training and ongoing support to help you succeed
    • Career growth opportunities within a growing travel agency
    • Access to travel benefits and exclusive industry discounts
    • A collaborative and supportive team culture

    Apply