Kea.

1 job near Columbus, OH

Account Executive - Kea AI About Kea Kea AI is redefining the way restaurants talk to their customers. We're building cutting-edge Voice AI that helps restaurant businesses manage inbound calls with ...

Account Executive, Mid-Market

kea.

Remote

Full-time

Posted 24 days ago


Job description

Account Executive - Kea AI
About Kea
Kea AI is redefining the way restaurants talk to their customers. We're building cutting-edge Voice AI that helps restaurant businesses manage inbound calls with powerful automation and human-like understanding. Whether it's submitting autonomous orders, answering questions, or escalating intelligently, Kea listens, understands, and gets stuff done. "Let the bird take the call"
We're small and fast-moving, recently launching our rebrand as the Voice AI company for restaurants. Customers love what we've built, and we're growing like wildfire. Now we need a strategic, consultative closer with a Mid-market focus who can bring Kea to multi-unit restaurant businesses who need us and show them exactly why they do.
What You'll Own
Full-Cycle Sales Execution
  • Prospect, qualify, run discovery, deliver demos, and close net-new restaurant groups from first touch to signed contract
  • Manage a pipeline of multi-location restaurant brands (10-100 locations), targeting operators, technology leaders, and C-level buyers
  • Execute both land-and-expand strategies: winning new markets while growing revenue within existing accounts across multiple stakeholders and locations

Strategic, Consultative Selling
  • Lead discovery conversations that uncover pain points around call volume, labor costs, order accuracy, and customer experience
  • Deliver tailored product walkthroughs, business cases, and ROI modeling that connect Kea's value to real operational and financial outcomes
  • Navigate complex technical conversations around API-driven solutions and platform integrations (e.g., Olo, Toast, Square)

Cross-Functional Collaboration
  • Coordinate closely with implementation, product, and customer success teams to ensure seamless onboarding and set realistic customer expectations
  • Provide feedback to leadership and product teams on market trends, competitive positioning, objections, and opportunities to strengthen our GTM motion

Pipeline Discipline & Forecasting
  • Maintain clean CRM hygiene and accurate forecasting to drive predictable revenue growth
  • Build pipeline through outbound prospecting, industry events, referrals, and targeted campaigns

0→1 Playbook Building
  • Help shape Kea's initial sales playbook and go-to-market strategy as we scale from early traction to repeatable growth
  • Bring energy, curiosity, and strategic thinking to a fast-moving, high-impact environment

What Success Looks Like:
  • Meeting or exceeding an individual quota focused on net-new business acquisition
  • Developing a predictable, healthy pipeline through disciplined outbound, events, referrals, and targeted campaigns
  • Landing multi-unit restaurant chains that adopt Kea across locations and expand usage over time
  • Owning the room in customer conversations, building trust, uncovering needs, and positioning Kea as a strategic partner
  • Contributing meaningfully to Kea's evolving sales strategy and market positioning

Must-Haves:
  • 5+ years of quota-carrying SaaS sales experience, ideally in restaurant tech, hospitality tech, POS, payments, CX automation, or adjacent verticals
  • Proven success closing mid-market or commercial deals with multi-stakeholder buying groups. Selling directly to CEOs, CMOs, CTOs, and senior IT and Operations leaders.
  • Demonstrated ability to execute land-and-expand strategies, growing accounts across decision-makers and geographies
  • Strong consultative selling discipline: you run discovery like a pro, demo value (not features), and build compelling business cases
  • Experience in a 0 to 1 or early-stage environment, helping shape go-to-market strategy and initial sales playbooks
  • Deep understanding of the restaurant industry landscape, the operations, pain points, and decision-making structures
  • Comfortable with frequent travel to meet customers, close deals, and represent Kea at industry events
  • Tenacity, curiosity, energy, and confidence, you own the room and genuinely care about solving customer problems

Nice-to-Haves:
  • Experience navigating complex integrations, APIs, or technical solutions in a sales context
  • Previously worked in a restaurant before moving into SaaS sales
  • Sold for companies we admire (e.g., Toast, Olo, SevenRooms, MarginEdge, or similar restaurant tech players)
  • Existing relationships in the restaurant tech or QSR/fast-casual ecosystem

The Intangibles:
  • If we can't imagine buying from you, we can't move forward. You need to be someone operators trust, respect, and want to work with.
Why Join Kea?
  • Shape the playbook. You're not inheriting a rigid process, you're building it alongside our leadership team.
  • Own your impact. Your deals directly fuel our growth. No bureaucracy, just results.
  • Work with a product customers love. Kea works, and restaurant operators know it. You're selling something that genuinely solves problems.
  • Get in early. Join a fast-growing company where your voice matters and your success accelerates your career.
  • Competitive compensation: Base + commission structure designed to reward high performers, plus benefits.