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60 Kaizen Stackup Jobs Hiring Near You

Kaizen Stackup

Litigation Associate - Securities

Medina, WA · Hybrid

$310K - $445K/yr

Now Hiring: Securities Litigation Associate Multiple Locations | Full-Time | High-Impact Role Are you ready to be on the front lines of high-stakes litigation and regulatory defense for some of the ...

Kaizen Stackup

ECVC Associate

Manhattan, NY · On-site

$225K - $300K/yr

Job Title: ECVC Associate Attorney - Junior Locations: San Francisco, Palo Alto, Los Angeles, New York Compensation: $225,000 - $300,000 annually + discretionary bonus + full benefits Power the ...

Kaizen Stackup

Litigation Associate

Los Angeles, CA · On-site +1

A top 10 global law firm is seeking a Litigation Associate (2-4 years of experience) to join its growing Technology Disputes and Commercial Litigation team. This role offers the opportunity to work ...

Kaizen Stackup

Senior Attorney

San Jose, CA · Hybrid

$335K - $350K/yr

Senior Attorney - Emerging Company & Venture Capital Practice Are you ready to take your legal career to the next level while working with some of the most innovative and fast-growing companies in ...

Kaizen Stackup

Sr Construction Estimator

Chicago, IL

Throughout our 30+year history, we have successfully completed over 15,000 projects in tenant build-outs, medical facilities, manufacturing, and commercial sectors. As a family-owned corporation, we ...

Kaizen Stackup

Senior Attorney

Boston, MA · Hybrid

$335K - $350K/yr

Senior Attorney - Emerging Company & Venture Capital Practice Are you ready to take your legal career to the next level while working with some of the most innovative and fast-growing companies in ...

Kaizen Stackup

Account Executive Healthcare

Irvine, CA

$100K - $150K/yr

Account Executive -- Specialty Infusion Orange County, CA | Field-Based $100,000-$150,000 Base Salary + Uncapped Commission + Car Allowance About Us Our client is a nationally recognized specialty ...

Kaizen Stackup

Account Executive Healthcare

Miami, FL

$100K - $150K/yr

Account Executive -- Specialty Infusion South Miami, FL | Field-Based $100,000-$150,000 Base Salary + Uncapped Commission + Car Allowance About Us Our client is a nationally recognized specialty ...

Kaizen Stackup

ECVC Associate

Los Angeles, CA · On-site

$225K - $300K/yr

Job Title: ECVC Associate Attorney - Junior Locations: San Francisco, Palo Alto, Los Angeles, New York Compensation: $225,000 - $300,000 annually + discretionary bonus + full benefits Power the ...

Kaizen Stackup

Senior Project Manager

Santa Ana, CA · Hybrid

$120K - $165K/yr

Now Hiring: Senior Project Manager - Wet Utilities (Southern California) Pay Range: $120,000 - $165,000/year (DOE) Location: Southern California (Hybrid Schedule Available) Relocation Assistance ...

Kaizen Stackup

Account Executive Healthcare

Miami, FL

$100K - $150K/yr

Account Executive -- Specialty Infusion South Miami, FL | Field-Based $100,000-$150,000 Base Salary + Uncapped Commission + Car Allowance About Us Our client is a nationally recognized specialty ...

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Infographic showing various job openings at Kaizen Stackup in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 81% Physical, 15% Hybrid, and 4% Remote job distribution.

Enterprise Customer Success Manager

Kaizen Stackup

Los Angeles, CA

Full-time

Posted 4 days ago

Job description

 
Enterprise Customer Success ManagerFull-time Position

About Us

We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team.

Position Overview

As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles.

Key Responsibilities
  • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges.
  • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities.
  • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns.
  • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform.
  • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community.
  • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives.
  • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk.
  • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap.
  • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation.
  • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.
Qualifications
  • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus
  • 5+ years of experience in customer success, account management, or consulting roles
Employment Type: FULL_TIME

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