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75 Johnson Controls Counter Sales Associate Jobs Hiring Near You

MSCCN

Counter Sales Associate I (HVAC/R)

Charleston, SC · On-site

$15 - $18.75/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R ...

Johnstone Supply LLC

Counter Sales Supervisor

Monroe, NC · On-site

$16.75 - $20/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... The Counter Sales Supervisor is responsible for performing and overseeing day-to-day sales ...

Johnstone Supply LLC

Counter Sales Associate

Cranford, NJ · On-site

$16.25 - $20.50/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R ...

Johnstone Supply LLC

Counter Sales Associate

Union, NJ · On-site

$16.25 - $20.50/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... Responsibilities The Counter Sales Associate I fulfills customer HVAC/R product needs by providing ...

Johnstone Supply LLC

Counter Sales Associate

Bismarck, ND · On-site

$16 - $20/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... The Counter Sales Associate fulfills customer HVAC/R product needs by providing HVAC/R information ...

Johnstone Supply LLC

Counter Sales Associate

White Plains, NY · On-site

$16.50 - $20.75/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... Responsibilities The Counter Sales Associate I fulfills customer HVAC/R product needs by providing ...

Johnstone Supply LLC

Counter Sales Associate

Union, NJ · On-site

$16.25 - $20.50/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R ...

Johnstone Supply LLC

Counter Sales Associate

Cranford, NJ

$16.25 - $20.50/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... Responsibilities The Counter Sales Associate I fulfills customer HVAC/R product needs by providing ...

Johnstone Supply LLC

Counter Sales Associate

Bismarck, ND

$16 - $20/hr

... Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical ... The Counter Sales Associate fulfills customer HVAC/R product needs by providing HVAC/R information ...

MSCCN

Counter Sales Associate

Bismarck, ND · On-site

$16 - $20/hr

... Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical ... The Counter Sales Associate fulfills customer HVAC/R product needs by providing HVAC/R information ...

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Johnson Controls Jobs Information

What is it like to work at Johnson Controls?

Johnson Controls is a global company that values innovation, sustainability, and collaboration, fostering a culture that encourages employees to work together to achieve common goals.

The company has a diverse range of teams and departments, including engineering, sales, and operations, with a focus on creating a work environment that supports employee growth and development. Johnson Controls' mission is to shape the future through smart, sustainable buildings and transportation systems.

Working at Johnson Controls may appeal to candidates who are passionate about making a positive impact on the environment and are interested in a company that offers opportunities for professional development, collaboration, and innovation in a global setting.

Do workers at Johnson Controls get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 143 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Johnson Controls pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between December 2025 and June 2026.

At Johnson Controls, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between December 2025 and June 2026.

Is the health insurance from Johnson Controls affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 156 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Johnson Controls?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 85% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Johnson Controls worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Johnson Controls workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Johnson Controls workers to change shifts?

Most people find it easy to change shifts.
81% of people report that it’s easy to change shifts if they need to.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to get time off at Johnson Controls?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Johnson Controls managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at Johnson Controls spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 121 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Johnson Controls?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 67 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a Johnson Controls job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Johnson Controls good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Johnson Controls feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Johnson Controls get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 155 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Johnson Controls?

Some people feel stressed out here.
52% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Johnson Controls enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Johnson Controls recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Johnson Controls?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at Johnson Controls?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think Johnson Controls’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 149 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Johnson Controls is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 153 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Counter Sales Associate jobs?
What are the most popular jobs at Johnson Controls?
What are the most popular categories at Johnson Controls?
Infographic showing various Counter Sales Associate job openings at Johnson Controls in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Counter Sales Associate I (HVAC/R)

MSCCN

Charleston, SC • On-site

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description


Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.
Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.
Responsibilities
The Counter Sales Associate I has proven overall knowledge of our counter sales products and systems through technical and on-the-job training and experience. The Counter Sales Associate I fulfills customer HVAC/R product needs by providing HVAC/R information, technical support, and special ordering for customers while maintaining a team working environment and store profitability. In this role, the employee stays apprised of all Johnstone sales and promotional programs with the goal to increase and strengthen the Company's partnership with its clients, increase sales, and increase profitability. The employee provides prompt, friendly, and professional service to Johnstone customers in-person and over the phone.
  • Greets customers who walk in the store; greets regular customers by name. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner. Develops good working relationships and rapport with customers.
  • Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and resolves commonly encountered technical problems.
  • Recommends and orders products for customers. Identifies alternative or substitute products to meet customer needs. Proactively recommends additional items a customer might need and promotions that might interest them. Recommends and orders products not listed in the Johnstone catalog. Recognizes products most commonly purchased by customers.
  • Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, telephone, JXI, Neuco, and industry and store contacts. If a product is out-of-stock in their store, the employee researches where product is in-stock at neighboring branches and/or distribution centers, and coordinates transportation of product across branches to customer's desired pick-up location.
  • Determines customer replacement HVAC parts according to inspection or verbal/description of the old part and customer requirements.
  • Responds to incoming sales calls; makes outgoing customer sales or service calls; and addresses customer complaints. Resolves customer disputes in a timely, professional manner that balances customer requests with business needs.
  • Processes customer transactions by researching, entering, and printing quotes; processes warranties; balances cash drawers; creates credit invoices; processes pick/pack orders; and processes will-call back-order notifications. Processes returns as needed. Completes all transactions and necessary paperwork accurately; maintains appropriate records as needed.
  • Follows up promptly on all customer requests for information, quotes, bid follow-ups, alternative parts, and delivery dates. Proactively communicates with customers about any expected delays or issues with their order. Reaches out to customers who haven't picked up will-call orders yet.
  • Maintains and increases the company's stature in the marketplace by maintaining the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc. Some examples of housekeeping include sweeping, mopping, cleaning bathrooms, and picking up trash.
  • Conducts regular inventory counts of products on store shelves.
  • Ensures desired level of profitability is obtained by consistently following the pricing structure established for the store; achieving sales targets; and following the sales process from start to finish in a desired manner as outlined by guidelines and standard operating procedures (SOP's).
  • Maintains thorough knowledge of HVAC/R fundamentals and product lines by knowing the function of most products we carry, and where/how they are used; knowing the vendors we carry and their respective lines; knowing specific features and benefits of most commonly purchased products; staying informed of new products; and utilizing opportunities to further educate self, coworkers, and customers.
  • Uncovers and communicates sales lead information to outside sales staff and management.
  • Promotes surplus, sale, discounted, and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to management as applicable.
  • Sustains a team-oriented work environment by treating fellow employees and customers with professionalism, respect, and attention to individual needs; effectively communicates customer needs, product requirements, sales opportunities, and personal issues to coworkers and management.
  • Reports to work as scheduled, on time, every shift to support the high quality of customer service as required by company policy.
  • Remains alert at all times for customer issues and concerns and takes action accordingly, referring to management as needed.
  • Safeguards the cash and physical assets of the store. Reports fraud and/or related security concerns to management immediately.
  • Assists in receiving, shipping, and general warehouse duties.
  • Performs all other duties as assigned.

Johnstone Supply believes that each employee's contribution should not be limited by the assigned responsibilities. Therefore, it is our expectation that each employee will adhere to our company values and offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Company Values
We're also interested in hiring a great candidate that holds these values so we can further build a strong company culture:
  • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
  • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
  • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
  • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
  • Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview
At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:
  • Competitive Paid Time Off (PTO)
  • Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediate vesting
  • Holiday pay - we recognize and pay our employees for 7.5 holidays per year
  • Paid Parental Bonding Time
  • Employer subsidized medical, dental, and vision plans
  • Employer paid life insurance and short-term disability
  • Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
  • 24/7 Access to virtual care/telehealth options
  • Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
  • Wellbeing program with opportunity to earn reduced medical costs
  • Employee Assistance Program (EAP) for you, and your family
  • Tuition reimbursement
  • Employee referral bonus program
  • Employee service milestone recognition program

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.
EOE & E-Verify Participating Employer.
Additional Qualifications/Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
  • Required:
    • High School Diploma or G.E.D.; 2+ years of related experience and/or training in a wholesale/retail environment in the HVAC/R or related industry; or equivalent combination of education and experience.
    • Experience must include front counter waiting on customers.
    • Forklift experience required.

Certificates, Licenses, and Registrations:
  • Forklift certification required, or willingness to obtain on the job.

Job Knowledge, Skills, & Abilities:
  • Strong knowledge of HVAC/R products, concepts, and the industry as a whole.
  • Demonstrated understanding and application of effective customer service techniques.
  • Must be able to run a point-of-sale terminal, research HVAC/R items, and help prepare required sales and customer reports.
  • Proficiency with computers to look up and cross-reference parts/equipment, and capacity to learn new software.
  • Working knowledge of ERP systems and Microsoft Office Suite of products.
  • Skill in operation of power equipment, including forklift.
  • Ability to work independently and with teams.
  • Demonstrated ability to multitask, manage, and prioritize multiple projects while working under pressure. Displays a sense of urgency when needed.
  • Proactively seeks opportunities for optimizing processes and provides recommendations.
  • Problem-solving skills: listening to, interpreting, and meeting needs of others; diagnosing and rectifying problems.
  • Strong interpersonal skills. Ability to meet, service, and build long-term relationships with customers.
  • Ability to read and demonstrate basic math skills, including ability to add, subtract, multiply, divide.
  • Polished and professional demeanor in person, online, and via phone.
  • Excellent organizational skills.
  • Ability to follow written instructions and documented procedures.
  • While multilingual skills are valued, English proficiency (written and spoken) is a core requirement for this position due to the nature of the work, safety regulations, and to ensure accurate communication and comprehension.

Apply