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Johnson City Acura/Mazda

60 Johnson City Acura/Mazda Automotive Service Technician Jobs Hiring Near You

Johnson City Acura/Mazda

SALES BDC

Johnson City, TX · On-site

Provide exceptional customer service and represent Johnson City Acura Mazda positively. Qualifications: * Previous experience in a BDC or call center role, preferably in the automotive industry.

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What are the key skills and qualifications needed to thrive as an Automotive Service Technician, and why are they important?

To thrive as an Automotive Service Technician, you need a solid understanding of automotive systems, mechanical aptitude, and typically a vocational certificate or associate degree in automotive technology. Familiarity with diagnostic tools, computerized testing equipment, and manufacturer-specific software is commonly required, along with certifications such as ASE. Attention to detail, problem-solving skills, and effective communication help technicians accurately diagnose issues and explain repairs to customers. These abilities ensure safe, efficient, and high-quality vehicle service, fostering customer trust and satisfaction.

What are some common challenges Automotive Service Technicians face when diagnosing complex vehicle issues?

Automotive Service Technicians often encounter challenges when diagnosing modern vehicles due to advanced electronics and integrated computer systems. Pinpointing the root cause of a problem may require using specialized diagnostic tools, interpreting error codes, and staying updated with the latest manufacturer guidelines. Working efficiently under time constraints, especially in busy shops, and effectively communicating findings to both team members and customers are also key aspects of the role. Ongoing training and adaptability are essential for overcoming these challenges and ensuring high-quality service.

What are Automotive Service Technicians?

Automotive Service Technicians are skilled professionals who inspect, maintain, and repair vehicles such as cars and light trucks. They diagnose mechanical and electrical problems, perform routine maintenance like oil changes and tire rotations, and use specialized tools and diagnostic equipment. Technicians may work at dealerships, independent repair shops, or service centers, ensuring vehicles operate safely and efficiently for their owners.

What is a service technician in automotive?

An automotive service technician diagnoses, repairs, and maintains vehicles, using tools and diagnostic equipment to ensure proper functioning. They perform tasks such as oil changes, brake repairs, engine diagnostics, and may require certifications like ASE to demonstrate technical skills. The job typically involves working in repair shops or service centers and following safety and industry standards.

What is the difference between Automotive Service Technician vs Auto Body Technician?

AspectAutomotive Service TechnicianAuto Body Technician
CertificationsASE Certification, state-specific licensesASE Certification, collision repair certifications
Work EnvironmentRepair shops, dealerships, service centersCollision repair shops, body shops
Job FocusEngine, brakes, electrical systems, diagnosticsBody repairs, painting, frame work
Industry UsageVehicle maintenance and repairCollision and accident repair

Automotive Service Technicians focus on diagnosing and repairing vehicle systems like engines and brakes, often working in service centers. Auto Body Technicians specialize in repairing vehicle exteriors, including bodywork and painting. Both roles require certifications and are essential in the automotive industry, but they differ in their specific skills and work environments.

What other companies are hiring for Automotive Service Technician jobs?
Infographic showing various Automotive Service Technician job openings at Johnson City Acura/Mazda in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

SALES BDC

Johnson City Acura/Mazda

Johnson City, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Automotive Sales BDC Representative
Location: Johnson City Acura Mazda, Johnson City, TN
Company Overview:
Johnson City Acura Mazda is a leading automotive dealership with a strong reputation for customer satisfaction and excellence. We are committed to delivering a top-tier automotive experience to our customers, and our Business Development Center (BDC) plays a vital role in this mission.
Job Description:
We are seeking a motivated and energetic Automotive Sales BDC Representative to join our team. As a BDC Representative, you will be the first point of contact for potential customers, responsible for managing inbound leads, making outbound calls, and setting appointments for our sales team. Your role is crucial in driving sales by maintaining consistent communication with customers and ensuring a seamless transition from online inquiries to in-person visits.
Key Responsibilities:
  • Handle inbound and outbound calls in a professional and courteous manner.
  • Respond promptly to internet leads and customer inquiries via phone, email, and text.
  • Schedule sales appointments for customers to visit the dealership.
  • Maintain and update customer information in our CRM system.
  • Work closely with the sales team to ensure a smooth handoff of leads.
  • Follow up with customers who have visited the dealership to ensure satisfaction and encourage repeat business.
  • Meet or exceed monthly performance goals and KPIs.
  • Provide exceptional customer service and represent Johnson City Acura Mazda positively.
Qualifications:
  • Previous experience in a BDC or call center role, preferably in the automotive industry.
  • Strong communication skills, both written and verbal.
  • Ability to build rapport quickly with customers.
  • Proficient in using CRM software and other computer applications.
  • Highly organized with strong time management skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Positive attitude and a willingness to learn.
What We Offer:
  • Competitive base salary plus performance-based bonuses.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid vacation and holidays.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative team environment.

How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and interest in the position. Please send your application to [Your Email Address] or apply in person at Johnson City Acura Mazda,.
Johnson City Acura Mazda is an equal opportunity employer.

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