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Iws Group

60 Iws Group Jobs Hiring Near You

IWS Group

Customer Service Representative

Bayonne, NJ · On-site

$22/hr

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

IWS Group

Client Insights Associate

Perth Amboy, NJ · On-site

$15 - $20.50/hr

Job Summary: We are seeking detail-oriented and observant individuals to join our team as Shopper Insights Associate . As a Client Insights Associate, you will visit retail stores, restaurants, or ...

IWS Group

Driver Helper

West Orange, NJ

$15.92/hr

Job Title: Driver Helper Location: West Orange, NJ Schedule: Monday-Friday | Full-Time Pay: $15.92 per hour Job Summary We are seeking a dependable and hardworking Driver Helper to assist our ...

IWS Group

Picker & Packer

Palmetto Bay, FL

$17/hr

Home Moving - Pickers, Packers & Furniture Movers Summary: This role focuses on packing household goods , plastic‑wrapping furniture , and moving items safely during residential or commercial ...

New

IWS Group

Housekeeper Woodbridge

Metuchen, NJ · On-site

$14 - $18/hr

Hotel Housekeeper Job Summary We are seeking a reliable and detail-oriented Hotel Housekeeper to maintain clean, comfortable, and welcoming guest rooms and public areas. The successful candidate will ...

IWS Group

General Laborer

Woodbridge, NJ

$19/hr

General Laborer Location: Fords, NJ Schedule: Monday-Friday, 5:00 AM - 3:00 PM Pay Rate: $19.00 per hour Position Overview We are seeking dependable and hardworking General Laborers to join our team.

IWS Group

NJ · On-site

$18.25 - $23.50/hr

A Demolition & Restoration Services Worker is responsible for assisting with the safe demolition, cleanup, and restoration of residential, commercial, and industrial properties. This role involves ...

IWS Group

Driver Helper

East Hanover, NJ

$15.92/hr

Pay: $15.92/hour Position: Driver Helper Schedule: Monday-Friday 8am-4pm We are looking for a reliable and hardworking Driver Helper to assist the delivery driver with loading, unloading, and ...

IWS Group

Inventory Control Associate

Linden, NJ

$20 - $24/hr

Inventory Control Associate Location: Linden,NJ Department: Inventory Control / Quality Assurance Pay: $20.00-$24.00/hour (depending on shift and experience) Schedule: Full-time, 40+ hours per week ...

IWS Group

General Warehouse Seasonal

New York, NY

$16 - $19/hr

Starting: July 1st Hours: 9am-6pm Location: Brooklyn, NY Pay Rate: $16.00- $19.00/ Depending on Experience Associate is responsible for assisting with scheduled inventory counts to ensure accurate ...

IWS Group

Customer Service Representative

Bayonne, NJ

$22/hr

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

IWS Group

Shipping & Receiving

Linden, NJ

$21 - $24/hr

Shipping & Receiving Associate Linden, NJ 1st Shift: 6:00 AM-2:30 PM 2nd Shift: 2:30 PM-11:00 PM 3rd Shift: 10:00 PM-6:30 AM Estimated Pay * $20-$22/hour Duties * Receive inbound deliveries * Verify ...

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Iws Group Jobs Information

Infographic showing various job openings at Iws Group in the United States as of August 2026, with employment types broken down into 88% Full Time, 6% Temporary, and 6% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative

IWS Group

Bayonne, NJ • On-site

$22/hr

Full-time

PTO

Re-posted 27 days ago

Job description

Customer Service Representative (CSR)
Bayonne, NJ
Pay Rate: $22.00 per hour
Schedule: 8:00am-4:30pm, Monday–Friday

Position Summary

A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations. The CSR serves as the primary point of contact for customers, ensuring timely communication regarding orders, inventory, shipments, and service inquiries. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced distribution environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner.
  • Process customer orders, shipment requests, and order modifications.
  • Track and monitor inbound and outbound shipments and provide status updates to customers.
  • Coordinate with warehouse personnel, transportation providers, and management to resolve issues.
  • Enter and maintain accurate customer, inventory, and shipment data in company systems.
  • Investigate and resolve customer concerns, shortages, damages, and delivery discrepancies.
  • Prepare reports, documentation, and correspondence related to customer accounts.
  • Schedule pickups and deliveries while ensuring customer requirements are met.
  • Maintain a high level of customer satisfaction through proactive communication and problem-solving.
  • Support administrative and operational tasks as needed.

Qualifications

  • High school diploma or GED required.
  • Previous customer service, logistics, warehouse, transportation, or distribution experience preferred.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Ability to multitask and prioritize workload in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Experience with warehouse management systems (WMS) or transportation management systems (TMS) is a plus.

Skills & Competencies

  • Excellent customer service and interpersonal skills.
  • Problem-solving and conflict-resolution abilities.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Professional demeanor and positive attitude.

Compensation & Benefits

  • $22.00 per hour
  • Opportunities for overtime based on business needs
  • Paid time off and holidays
  • Career growth opportunities within the organization

Work Environment

This position is based in a warehouse and distribution setting in Bayonne, NJ. The CSR will interact regularly with customers, drivers, warehouse associates, and management to ensure efficient operations and exceptional customer service.

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