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ITS Logistics

60 Its Logistics Customer Service Jobs Hiring Near You

ITS Logistics

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

Customer Service Representative Sparks, NV About ITS Logistics Are you ready to build a successful ... ITS Logistics is one of the fastest growing, exciting logistics companies in the United States ...

ITS Logistics, LLC

Terminal Coordinator

Houston, TX

$25/hr

ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain ... Responsibilities include ensuring drivers meet safety requirements to meet our customer service ...

ITS Logistics, LLC

Terminal Coordinator

Houston, TX · On-site

$25/hr

ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain ... Responsibilities include ensuring drivers meet safety requirements to meet our customer service ...

ITS Logistics, LLC

Terminal Coordinator

Houston, TX

$25/hr

ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain ... Responsibilities include ensuring drivers meet safety requirements to meet our customer service ...

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ITS Logistics Jobs Information

Do workers at ITS Logistics get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Does ITS Logistics pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

At ITS Logistics, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from ITS Logistics affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get paid time off at ITS Logistics?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and June 2026.

Do ITS Logistics workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at ITS Logistics?

Some people find it hard to get time off.
63% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Do ITS Logistics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at ITS Logistics spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at ITS Logistics?

Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at ITS Logistics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at ITS Logistics get to take their breaks without interruption?

Only some people get breaks without interruption.
45% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at ITS Logistics?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at ITS Logistics enjoy their jobs?

Only some people enjoy their job.
55% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at ITS Logistics recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at ITS Logistics?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at ITS Logistics?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think ITS Logistics’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
58% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how ITS Logistics is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

What are the most popular job types at Its Logistics?

    What are the most popular jobs at Its Logistics?

    What are the most popular categories at Its Logistics?

    Infographic showing various Customer Service job openings at Its Logistics in the United States as of August 2026, with employment types broken down into 3% Internship, 86% Full Time, and 11% Nights. Highlights an 94% Physical, and 6% Hybrid job distribution.

    Customer Service Representative

    ITS Logistics

    Sparks, NV • On-site

    $16.25 - $22.25/hr

    Other

    Re-posted 19 days ago

    ITS Logistics rating

    5.3

    Company rating: 5.3 out of 10

    Based on 12 frontline employees who took The Breakroom Quiz

    Job description

    Customer Service Representative

    Sparks, NV

    About ITS Logistics

    Are you ready to build a successful career in a trillion-dollar global industry? ITS Logistics is one of the fastest growing, exciting logistics companies in the United States providing creative supply chain solutions to Fortune 500 companies. With unmatched agility, sense of urgency, and work ethic, ITS commits to a relentless pursuit of excellence and leading from the front to keep the world moving, every day.

    What makes us different is our focus on people and culture. We are offering more than just a job, we're offering career opportunities that you can build your life around. As part of that commitment, we equip our teams with best tools available – including modern AI technology – to help them work smarter, move faster, and focus on high-value work. We need the best talent to continue to invest, grow and win every day and are looking for people with the right mindset – honest, adaptable, and commitment.

    When you join our herd, we invest in your personal and professional growth with paid training, providing resources and support to learn everything you need to know about the supply chain industry. We empower you to seize every opportunity and thrive in a fast paced, ever changing environment.

    Position Summary

    The Account Specialist is the face of the Company for our clients. Account Specialists are responsible for maintaining great working relationships with our clients and handling their day-to-day business needs and questions.

    Principal Accountabilities

    • Oversee one or several client accounts, work in good faith to anticipate client needs and provide proactive insight and solutions to the client's business needs and challenges
    • Assist in order processing, leveraging several different software platforms and methods
    • Control effective communications for your account(s) by acting as a liaison between your client(s) and various warehouse and administrative teams. This includes:
    • Communication of inbound/outbound demand and unique client needs
    • Working with ITS' Fleet and Asset-lite Brokerage to better serve your client(s)
    • Providing consistent and professional communication to clients
    • Understand and act in accordance with client contracts, perform basic billing and auditing
    • Assist in maintaining documented standard operating procedures specific to your client(s)
    • Other duties as assigned

    Position Requirements

    Requirements for this position include, but are not limited to:

    • Proficiency with MS Office Suite (Word, Excel, Outlook, etc.), experience with a WMS preferred
    • Excellent verbal and written skills (phone etiquette and fluency in English required)
    • Must possess excellent problem diagnosis and resolution skills
    • Strong work ethic and a positive attitude
    • Ability to work with a high degree of autonomy
    • Ability to manage the demands of multiple priorities simultaneously

    What ITS Logistics employees say

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