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30 Itcon Customer Service Jobs Hiring Near You

ITCON Services is seeking a results-driven Capture Manager with experience in Federal Civilian ... Customer Engagement: * Establish and maintain strong relationships with key decision-makers ...

Web Services DevOps Engineer

Washington, DC

$59.75 - $81.75/hr

ITCON Services is seeking a detail-oriented Web Services DevOps Engineer. GENERAL RESPONSIBILITIES ... high-quality customer service. * Enable automation of triggers and alerts when deploying ...

ITCON Services is seeking an experienced Senior Web Agile Product Owner / Project Manager (Level III) to support a high-profile federal customer in managing and enhancing enterprise web platforms ...

... customer payments. * Ensure AP transactions comply with FAR requirements, internal controls, and ... Equal Opportunity Employer ITCON Services, LLC is an Equal Opportunity and Affirmative Action ...

NiCE Service Solutions Architect

Vienna, VA

$63.25 - $83.25/hr

... Service ) environment. Lead end-to-end architecture, from pre-sales scoping to deployment ... Experience * 5+ years of hands-on experience in a consultative customer-facing role within the ...

Provide data-driven recommendations to improve operations and service delivery. * Ensure data ... CRM systems o Call center reporting tools (ACD, IVR analytics) • Basic knowledge of: o SQL or ...

Showing results 21-30

ItCon Jobs Information

What are the most popular job types at Itcon?

    Infographic showing various Customer Service job openings at Itcon in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution.

    Information Systems Security Manager (ISSM)

    Washington, DC

    ITCON
    11 - 50 employees

    Full-time

    Re-posted 9 days ago


    Job description

    ITCON Services is looking for a bright, motivated Information Systems Security Manager (ISSM) with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.
    An Information Systems Security Manager (ISSM) is responsible for the overall cybersecurity posture of information systems and programs, ensuring the confidentiality, integrity, and availability of data and protecting against threats. This role involves developing and implementing security policies, managing risk, conducting audits, overseeing security documentation like System Security Plans (SSPs), and ensuring compliance with relevant regulations and frameworks such as the Risk Management Framework (RMF).
    Key Responsibilities of an ISSM:
    • Policy and Documentation Management:
      • Develop, implement, and maintain information systems security policies and procedures, including creating and updating SSPs, Risk Assessment Reports, and other security documentation for various systems, often under government and Intelligence Community (IC) frameworks.
    • Risk Management and Compliance:
      • Identify and assess risks, conduct vulnerability audits, and ensure compliance with government regulations, industry standards (e.g., NIST, DoD, FIPS), and customer requirements. This includes managing the RMF lifecycle for systems.
    • System Security Operations:
      • Oversee the day-to-day security operations of information systems, including managing security patching, antivirus updates, and media control, and ensuring proper security controls are implemented and followed.
    • Accreditation and Authorization:
      • Manage and maintain security authorizations, including the acquisition and renewal of Authorization to Operate (ATO).
    • Incident Response and Training:
      • Lead crisis units during security incidents and conduct security briefings, education, and training for employees to raise awareness of cybersecurity challenges and prevention measures.
    • Technical Oversight:
      • Provide technical and procedural advice on security matters, review security tool reports, and support security engineering projects.
    • Leadership and Coordination:
      • Lead and manage teams of Information System Security Officers (ISSOs), coordinate with various government agencies and stakeholders, and act as the primary cybersecurity authority for their assigned systems or programs.