Integration & Data Dependency Support • Coordinate with technical teams for integrations involving: • Policy Admin (Guidewire/Duck Creek/custom), Claims, Billing • Document management/imaging ...
InterSources
81 jobs near Columbus, OH
Integration & Data Dependency Support • Coordinate with technical teams for integrations involving: • Policy Admin (Guidewire/Duck Creek/custom), Claims, Billing • Document management/imaging ...
Job description
Role: AWD business rule configurator
Location: Columbus OH Onsite
JD -
Key Responsibilities
Business Rules & Workflow Configuration (Core)
• Configure and maintain AWD business rules for work routing, prioritization, assignment, SLAs, escalations, and exception handling across P&C workflows.
• Design rule-driven automation for:
• Eligibility/triage, queue assignment, skill-based routing
• Work item creation, status transitions, and trigger-based actions
• Diary/follow-up tasks, rework loops, and approval steps
• STP (Straight Through Processing) decisioning patterns where applicable
• Implement and maintain rule parameters, lookups, and decision tables with proper version control and traceability.
• Support process optimization by identifying bottlenecks, reducing touches, and improving cycle time using rule logic and configuration changes.
Requirements Translation & SME Collaboration
• Work with stakeholders to refine requirements into rule definitions, conditions, outcomes, and acceptance criteria.
• Facilitate rule walkthroughs with SMEs (Underwriting/Claims/Policy Ops) to validate intent and edge cases.
• Produce configuration documentation: rule catalogs, rule traceability matrices, workflow diagrams, and change logs.
Testing, Quality & Release Support
• Create and execute unit test scenarios for configured rules and workflow changes.
• Partner with QA to support SIT/UAT; triage defects, perform root-cause analysis, and implement fixes.
• Ensure configuration changes meet audit, compliance, and production readiness standards.
• Provide hypercare support during releases and major business transitions (product launches, regulatory updates, catastrophe events).
Integration & Data Dependency Support
• Coordinate with technical teams for integrations involving:
• Policy Admin (Guidewire/Duck Creek/custom), Claims, Billing
• Document management/imaging, OCR/IDP, payment systems
• Validate that AWD rules properly leverage incoming data (policy/claim attributes, risk info, customer segments).
Governance & Controls
• Ensure adherence to configuration governance, including approvals, peer reviews, and segregation of duties.
• Maintain configuration standards and contribute to reusable rule patterns and best practices.
Location: Columbus OH Onsite
JD -
Key Responsibilities
Business Rules & Workflow Configuration (Core)
• Configure and maintain AWD business rules for work routing, prioritization, assignment, SLAs, escalations, and exception handling across P&C workflows.
• Design rule-driven automation for:
• Eligibility/triage, queue assignment, skill-based routing
• Work item creation, status transitions, and trigger-based actions
• Diary/follow-up tasks, rework loops, and approval steps
• STP (Straight Through Processing) decisioning patterns where applicable
• Implement and maintain rule parameters, lookups, and decision tables with proper version control and traceability.
• Support process optimization by identifying bottlenecks, reducing touches, and improving cycle time using rule logic and configuration changes.
Requirements Translation & SME Collaboration
• Work with stakeholders to refine requirements into rule definitions, conditions, outcomes, and acceptance criteria.
• Facilitate rule walkthroughs with SMEs (Underwriting/Claims/Policy Ops) to validate intent and edge cases.
• Produce configuration documentation: rule catalogs, rule traceability matrices, workflow diagrams, and change logs.
Testing, Quality & Release Support
• Create and execute unit test scenarios for configured rules and workflow changes.
• Partner with QA to support SIT/UAT; triage defects, perform root-cause analysis, and implement fixes.
• Ensure configuration changes meet audit, compliance, and production readiness standards.
• Provide hypercare support during releases and major business transitions (product launches, regulatory updates, catastrophe events).
Integration & Data Dependency Support
• Coordinate with technical teams for integrations involving:
• Policy Admin (Guidewire/Duck Creek/custom), Claims, Billing
• Document management/imaging, OCR/IDP, payment systems
• Validate that AWD rules properly leverage incoming data (policy/claim attributes, risk info, customer segments).
Governance & Controls
• Ensure adherence to configuration governance, including approvals, peer reviews, and segregation of duties.
• Maintain configuration standards and contribute to reusable rule patterns and best practices.
About InterSources
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In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.
Company size
51 - 200 Employees
Headquarters location
Fremont, CA, US
Year founded
2007