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Interactive Process Technology

60 Interactive Process Technology Desktop Support Jobs Hiring Near You

Interactive Process Technology LLC

Power BI Engineer

$115K - $130K/yr

Power BI Engineer Remote IPTA's Technology Solutions Team is passionate about providing our ... advanced interactive dashboards, reports, and KPIs using Power BI Desktop and Service * Develop ...

Interactive Process Technology LLC

Power BI Engineer

OR · Remote

$115K - $130K/yr

Power BI Engineer Remote IPTA's Technology Solutions Team is passionate about providing our ... advanced interactive dashboards, reports, and KPIs using Power BI Desktop and Service * Develop ...

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Interactive Process Technology Jobs Information

What are the most popular job types at Interactive Process Technology?
    What are the most popular categories at Interactive Process Technology?
    Infographic showing various Desktop Support job openings at Interactive Process Technology in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 73% Physical, 9% Hybrid, and 18% Remote job distribution.

    Computer Network Support Specialist (Junior)

    Interactive Process Technology LLC

    Huntsville, AL • On-site

    Full-time

    Posted 3 days ago

    Job description

    Computer Network Support Specialist (Junior)
    Huntsville, AL


    IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.

    Our Team:

    We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:

    Smart people with a passion for technology
    Ability to solve challenging business problems
    Self-directed professionals
    Hunger to continually learn and grow

    IPT is looking for great talented people to support the work at the Army Aviation and Missile Center (AvMC). AvMC is the Army's focal point for providing research, development and engineering technology and services for aviation and missile platforms across the life cycle. AvMC's mission is to "deliver collaborative and innovative aviation and missile capabilities for responsive and cost-effective research, development, and life cycle engineering solutions" to equip the Warfighter with the best technology today and tomorrow.

    *Please note that the AvMC positions come with varying degrees of remote/on-site support at the discretion of the customer*

    Responsibilities:
    • Provide technical assistance support in order to maintain secure and available systems by utilizing industry best practices to resolve incidents and respond to service requests while adhering to DoD cybersecurity policies
    • Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting
    • Provide expertise in the software and hardware used by the Government/ provide guidance and resolve issues as needed
    • Provide Tier 1, 2 and 3 level technical support to the AvMC Enterprise
    • Ensure all support requests initiated by end-users outside of the ASC end-user portal are captured in the ASC service management system, including emails, phone calls, web chats, and face-to-face contact
    • Provide technical guidance to diagnose, categorize, and troubleshoot routine technical issues
    • Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting
    • Accurately log all service requests not received through the ASC end-user portal into the ASC service management system
    • Provide expertise with Account Management-provisioning of user accounts, computing equipment, telephony equipment, and modification of user accounts when requirements arise for changes in user attributes/ Desktop Applications: MS Office, Adobe, JAVA, and similar applications typically deployed in an office setting /Desktop Support: Setup and administration of personal computing hardware and software (desktop PC, laptop, and tablets) including standard peripherals such as monitors, keyboards, mice, speakers, and web cameras (where applicable)/ Mobile Devices: provide technical assistance for mobile devices to include technical support, guidance, utilization, troubleshooting, and training/ Printers: installation and configuration of desktop printers, network printers, print servers, associated drivers, Common Access Card (CAC) release printing, and associated hardware/software/ Security Management: ensuring desired levels of protection for Federal systems, data, and related assets are achieved (e.g., CAC authentication, access control, encryption, intrusion detection, verification, digital signature, user management, role/privilege management, audit trail capture/analysis, etc.)
    • Support the configuration of new devices and sustainment of existing devices while adhering to Defense Information Systems Agency (DISA) DoD Mobility Unclassified Capability (DMUC) policies and procedures

    Requirements:
    • Bachelor's degree in computer science or related field
    • Great communication and organizational skills
    • Eight (3-5) years of prior experience in a similar role
    • DoD 8570 Level II/III certification
    • US Secret Clearance

    IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment related decisions.