60 Ingrammicro Customer Service Jobs Hiring Near You

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

This position is based onsite at our corporate headquarters in Irvine, California. The standard work schedule is Monday through Friday, from 8:00 a.m. to 5:00 p.m.

The Facilities Technician II is an advanced-level role responsible for the day-to-day operation and maintenance of the Ingram Micro corporate officeconsisting of 180,000 Square Feet across three floors.They mustensureaclean,safe, efficient, and productive workplace environment. This role oversees vendor performance, maintenance coordination, and compliance activities while serving as the primary liaison between employeesandservice providers.Tech II employees work with a high degree of independence as well as withdepartment team members andcross-functionaldepartments.

Essential Duties & Responsibilities:

• Serve as the primary point of contact for facility-related issues and employee requestsviaworkorder system.

• Coordinateand supervisemaintenance and repair activities with landlords and third-party service providers.

• Monitor facility conditions and ensuretimelyresolution of workplace issues.

• Execute andhelprefine preventive maintenance processesto reduce downtime and improve asset lifespan.

• Assistwithfacilitiesrelatedworkload planning, vendormanagement,and task prioritization.

• Assist the Sr. Manager, Facilities on projects.

VendorManagement &Project Support:

• Manage relationships with janitorial, security, pest control,officesservices, and other workplace vendors.

• Monitor vendor performance against service level expectations.

• Coordinatevendor access and onsite activities,and supervise contractors performing specialized maintenance, repairs, and construction.

CorporateCompliance:

• Maintain compliance with applicable regulations,companypolicies,and training.

• Maintain complete andaccuraterecords of maintenance activitiesandinspections.

• Responsible for management ofhazardous material and waste programs, including collection, identification, segregation, labelling, storage, measurement/weighing, manifesting, and disposalin accordance withapplicable federal, state, and local regulations.

What you bring to the role:

• High school diploma or GED

• 1-3years of facilities maintenanceexperiencesupporting corporate office environments.

• Knowledge of workplace safety and compliancerequirement.

• Strong communication,customer service skills, organizationskills,and teamplayer.

• KnowledgeofHVAC, plumbing, electrical, mechanical, and control systems.

• Ability to read and interpretfloor plansand technical manuals.

• Experience using a CMMS (work order system).

• Possess troubleshooting skills with the ability to resolve complex building system issues.

Physical Requirements:

• Ability to lift and carry up to 50 lbs.

• Ability to work at heights, onladders, and in mechanical spaces.

• Ability to stand, walk, bend, and kneel for extended periods.

Competencies:

• Strong analytical and problemsolving skills

• Priority management and independent decisionmaking

• High levelof professionalism and customer focus

The typical base pay range for this role across the U.S. is USD $48,200.00 - $77,100.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.