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Ingka External

60 Ingka External Customer Service Jobs Hiring Near You

Ingka External

Retail Team Leader

Fort Collins, CO · On-site

$63K - $90K/yr

You take tremendous pride in executing seamless and exceptional customer service. You get energy ... Qualifications • 3-5 years of external retail management or 3 years of internal leadership ...

Ingka External

Retail Sales Specialist

Emeryville, CA · On-site

$24.72 - $33.19/hr

... services to inspire and inform customers. - Guiding customers toward top-selling and prioritized products. - Assembling display products for the introduction of new products. Together as a team We ...

Ingka External

Retail Sales Planner - Key Holder

Newnan, GA · On-site

$24.12 - $30.76/hr

... and services. - Create relationships with customers to identify customer needs and provide support before, during and after the sales. - Apply basic measurement techniques and understanding of ...

Ingka External

Seasonal Store co-worker I

Tulsa, OK · On-site

$14 - $16/hr

Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience. - Convey passion about IKEA products and actively learn about their ...

New

Ingka External

Interior Design Associate

Tampa, FL · On-site

... customers. Together as a team Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn ...

Ingka External

Automated Warehouse Specialist

Joliet, IL · On-site

$57K - $91K/yr

We're passionate about working together to improve the customer experience at IKEA! Qualifications • Logistics or Supply Chain Management and 2 years of related experience, or minimum 5 years of ...

New

Ingka External

Sales Associate

Emeryville, CA · On-site

$22 - $28.65/hr

... services to inspire and inform customers. - Guiding customers toward top-selling and prioritized products. - Assembling display products for the introduction of new products. Together as a team We ...

New

Ingka External

Food Co-worker

Sunrise, FL · On-site

$14.25 - $17.50/hr

... customers. You know food plays a vital role in creating a better everyday life for the many people ... What you'll be doing day to day As a Food Service Team Member ensuring operational excellence of ...

Ingka External

Food Co-worker

Columbus, OH · On-site

$14.50 - $17.75/hr

... customers Apply now! JOB TYPE: Food Service Co Worker FT BENEFITS ELIGIBLE: Yes HOURS: 34-40hrs a week The pay range for this role is $ 17.58-24.83 based on Ikea equivalent years of experience At ...

Ingka External

Carts Attendant

West Chester, OH · On-site

Outdoor 50% of the time" "As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will: • Provide friendly and efficient car loading and/or unloading services ...

Ingka External

Retail Sales Associate

Carson, CA · On-site

$15.75 - $18/hr

... services to inspire and inform customers. - Guiding customers toward top-selling and prioritized products. - Assembling display products for the introduction of new products. Together as a team We ...

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Ingka External Jobs Information

What is it like to work at Ingka External?

Ingka External is a subsidiary of the Ingka Group, which operates IKEA retail and e-commerce globally. The company's culture is built around a flat organizational structure, with a focus on collaboration, innovation, and sustainability, reflecting the values of its parent company. Working at Ingka External may appeal to candidates who are interested in contributing to the development of e-commerce and retail solutions, with opportunities to work on cutting-edge projects and collaborate with a diverse team of professionals.

What makes Ingka External an attractive place to work?

Ingka External is a subsidiary of Ingka Group, the main operating entity for the IKEA retail business, which is a leading global home furnishings company. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities to work on diverse projects and contribute to the growth of a global business. As a part of Ingka External, employees can expect to be part of a forward-thinking organization that values professional development, offers a range of career opportunities, and provides a platform for making a meaningful impact in the retail industry.
Infographic showing various Customer Service job openings at Ingka External in the United States as of August 2026, with employment types broken down into 15% Full Time, 84% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Retail Team Leader

Ingka External

Fort Collins, CO • On-site

$63K - $90K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Supervise and manage the day-to-day operations of the store and team members.

  • Respond to safety and security incidents, coordinate with emergency responders, and serve on the Crisis Management Team.

  • Develop, onboard, and retain a skilled team through performance management, training, and delegation.

Job description

  • Job ID: 362679
  • Date posted: 24/08/2026
    • Why we will love you
    You are excited to be on the ground floor of IKEA's transformation strategy. You have been actively involved in the coaching, development and leadership of others (minimum 5 years). You have passion for food, planning and designing inspiring home furnishing solutions and services for our customers. You take tremendous pride in executing seamless and exceptional customer service. You get energy from leading through change initiatives while creating and sharing ideas to improve our business.
    What you'll be doing day to day
    This isn't your typical IKEA - it's part of our new small-format store concept designed to bring IKEA closer to more people. You'll work in a more intimate, community-focused space that still delivers the big IKEA experience in new ways. As a Retail Team Leader, you will: • Be responsible for day-to-day operations and for supervising a team of co-workers. • Respond to safety and security incidents, including after-hours alarms, ensuring reports, root cause analysis, and follow-up. Serve on the Crisis Management Team, coordinating with local emergency responders and leadership as needed. • Develop and retain a diverse, skilled team through effective hiring, onboarding, and talent development. Create growth plans, manage performance, and delegate responsibilities to ensure team readiness and succession. • Ensure the unit is always fully stocked, well-maintained, and merchandised to IKEA standards. Oversee equipment functionality and compliance with all audit and legal requirements. • Lead efficient logistics by balancing inbound and outbound volume, ensuring space, equipment, and staffing needs are met. Drive product quality, stock accuracy, and merchandising to support a seamless omni-channel customer experience. • Enhance the customer experience by building co-worker system competence, ensuring proper access levels, and maintaining fully equipped, well-covered work areas during operating hours. • Ensure compliance with all health, safety, and security regulations in coordination with Risk & Compliance and Field Safety partners. Train co-workers on the IKEA Code of Conduct and relevant internal and local requirements through regular audits. • Collaborate across the unit to minimize product damage and related costs. Act as gatekeeper for damaged items, determining repurposing solutions and supporting IOS quality claims. • Partner with Anchor Units to seize commercial opportunities, and drive sales and long-term profitability by understanding customers, the local market, and competition. • Food operations, ensuring compliance with food safety, health and hygiene standards while delivering a safe, high-quality, and welcoming food experience for customers and co-workers. • Manage food service performance, including staffing, training (Food Handlers compliance), routines and operations standards to support sales, efficiency, and customer satisfaction.
    Together as a team
    We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!
    Apply now!
    JOB TYPE: full-time, permanent BENEFITS ELIGIBLE: Yes HOURS: Requires full open availability seven days a week VACANCIES: 4 The pay range for this role is $63,219-$90,719 At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time • WiselyPay - get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.
    Qualifications
    • 3-5 years of external retail management or 3 years of internal leadership experience. • Experience managing, leading and developing a team, preferably in a retail, commercial, hospitality, and/or food environment. • Experience meeting agreed budgets and goals and working on plans over several years. • Ability to plan and design solutions for customers (i.e. storage solutions, kitchens, bath, etc.). • First Aid Certification required. • CPR certification required. • Forklift Driver Certification required. • Powered Mobile Handling Equipment Operator/Trainer License, varying depending on the location. • Food Handlers Card required.

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