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16 Infinidat Jobs Hiring Near You

INFINIDAT

Senior Solutions Engineer

Waltham, MA · On-site +1

$60.25 - $77.75/hr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale.

INFINIDAT

Channel Manager - Chicago

Chicago, IL · On-site +1

$190K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. The ...

INFINIDAT

Account Executive - West Region

Phoenix, AZ · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. We ...

INFINIDAT

Account Executive - West Region

Los Angeles, CA · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. We ...

INFINIDAT

Account Manager - Chicago

Chicago, IL · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. As ...

INFINIDAT

Principal Software Engineer

Waltham, MA · On-site +1

$147K - $197K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale.

INFINIDAT

Global Account manager - NY/NJ

New York, NY · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale.

INFINIDAT

Account Manager - NY/NJ

New York, NY · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. As ...

INFINIDAT

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. As ...

INFINIDAT

Account Executive - West Region

Portland, OR · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. We ...

INFINIDAT

Senior Product Manager

Waltham, MA · On-site +1

$137K - $182K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. We ...

New

INFINIDAT

Account Executive - West Region

Denver, CO · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. We ...

INFINIDAT

Account Executive - West Region

San Francisco, CA · On-site +1

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. We ...

INFINIDAT

$150K - $210K/yr

Description At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. As ...

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Senior Solutions Engineer

INFINIDAT

Waltham, MA • On-site, Remote

$60.25 - $77.75/hr

Full-time

Re-posted 17 days ago

Job description

Description
At Infinidat, a Lenovo company, we empower enterprises and service providers with cutting-edge storage platforms that redefine performance, reliability, and cyber resilience at scale. Infinidat's Professional Services team develops and maintains a portfolio of enterprise storage management tools. These tools are deployed at enterprise accounts worldwide and are actively used by customers for production data operations.
This role owns the customer-facing half of the full product lifecycle: presales technical evaluations and demonstrations, customer installs and onboarding, field troubleshooting, lab environment operation, acceptance testing, and first-line exception triage. You are the person customers meet during a proof-of-concept, the person on the call when something breaks at 2AM during a cutover, and the person who signs off that a release is ready to ship.
The role requires genuine technical depth - you need to read Python tracebacks, understand how InfiniBox storage is presented to Linux, Windows, AIX, Solaris, ESX, Hyper-V, and Oracle Linux VM hosts, and diagnose failures in environments you cannot always reproduce in a lab. It also requires customer-facing composure: the ability to explain complex behavior clearly, manage a live incident with a customer on the line, and run a compelling presales demo for a technically skeptical audience.
Responsibilities
Customer Lifecycle
  • Lead presales technical evaluations and demonstrations for AADM, SnapSync, IPAT, and the Ansible Collection - you present the tools, explain the architecture, and answer hard questions
  • Own customer onboarding and initial installation across the portfolio
  • Provide hands-on troubleshooting support in customer environments, including on-site engagement when remote resolution is not possible
  • Serve as the technical escalation point between customers and the engineering team

Quality and Lab Operations
  • Own the lab environment: stand up, configure, and maintain InfiniBox arrays and heterogeneous host environments (Linux, Windows, AIX, Solaris, ESX/vCenter, Hyper-V, OLVM) used for development and acceptance testing
  • Execute and maintain the acceptance test matrix for each release across all supported platforms
  • Perform first-line triage of field exceptions for AADM and SnapSync; analyze tracebacks, console output, and log files to identify root cause before escalating to engineering
  • Validate release candidates against acceptance criteria before promotion to stable

Process and Operations
  • Maintain the Jira triage queue: file, classify, and prioritize incoming exceptions and customer-reported issues
  • Document lab procedures, known issues, and workarounds
  • Contribute to release notes and customer-facing documentation

Requirements
  • At least 5 years in a technical field role: solutions engineering, field applications engineering, professional services, or technical support at an enterprise storage or infrastructure vendor
  • Enterprise storage background: demonstrated hands-on experience with block storage, NAS, replication, and host connectivity via FC or iSCSI
  • Working proficiency with Linux (RHEL/Rocky/Ubuntu) and Windows Server in storage-connected environments; practical experience with at least one of AIX, Solaris, VMware ESX/vCenter, or Hyper-V
  • Ability to read Python tracebacks and log files to diagnose failures - you do not need to write production code, but you must be able to follow a stack trace and understand what went wrong
  • Direct experience running presales demos or proof-of-concept evaluations as a primary technical resource
  • Experience with on-site customer installs or hands-on deployments of enterprise software - Strong written and verbal communication; remote-first team with frequent async collaboration

Preferred
  • Direct Infinidat InfiniBox experience (as a customer, partner, or employee)
  • Experience with Ansible or infrastructure automation tools in a customer-facing context
  • Podman or container deployment and operational experience
  • Familiarity with Jira or similar issue tracking for triage workflows
  • Experience operating in environments with Infinimetrics or comparable performance monitoring platforms

About infinidat
Infinidat's enterprise storage portfolio provides global Fortune 500 enterprises and service providers with best-in-class solutions for primary storage, next-generation data protection, disaster recovery, business continuity, and cyber resilience. Infinidat's acclaimed InfuzeOS is the one of the most flexible and complete enterprise software-defined storage architectures in the industry. We recently announced powerful enhancements, an ex See best practices tensive expansion, and the dynamic evolution of our award-winning G4 enterprise cyber and AI storage solutions! Not only did Infinidat win over 40 awards in 2025, but was named a Gartner® Peer Insights™ Voice of the Customer Award for Primary Storage for the 7th time!

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